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Swickard Toyota
Edmonds, WA
1,620 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,620 Reviews of Swickard Toyota
April 15, 2022
brandon my service advisor was the best ever! need more like him at your store. he handled all of my needs quickly and efficiently. made my service visit a joy, not a burden. truck was ready o need more like him at your store. he handled all of my needs quickly and efficiently. made my service visit a joy, not a burden. truck was ready on time and he even had my old parts saved so i could look at them. he went above and beyond. xxxxxxto brandon and his crew. would recommend him anytime! More
by risingson57
Employees Worked With
brandon hemenway
April 15, 2022
Marlon is very helpful gave great customer service from beginning to end, answered all my questions in a very clear and easy to understand matter. ( I don’t know much about cars) Even got me a ride back ho beginning to end, answered all my questions in a very clear and easy to understand matter. ( I don’t know much about cars) Even got me a ride back home so I didn’t have to wait at the dealership. Al drove me to my place and back he was also very nice. Great customer service all around. More
by Ruthguzman
Employees Worked With
Marlon was very nice and helpful , Paul Chung
April 15, 2022
Fast and friendly service and they went out of their way to take care of me! Patrick is outstanding! Very knowledgeable and down to earth and very helpful! to take care of me! Patrick is outstanding! Very knowledgeable and down to earth and very helpful! More
by Ryan03chase
Employees Worked With
Patrick
April 15, 2022
Clean, friendly, efficient, and knowledgeable. I appreciate that they take the time to review maintenance history at check in and prepare visit recommendations accordingly. I appreciate that they take the time to review maintenance history at check in and prepare visit recommendations accordingly. More
by Kastickel
Employees Worked With
Paul Chung
April 15, 2022
In had a scheduled service appointment, which I thought meant that they would work on my car around the time that was scheduled and it was just for a tire rotation, fluid level and brake check basically, s meant that they would work on my car around the time that was scheduled and it was just for a tire rotation, fluid level and brake check basically, so I assumed about an hour, maybe an hour and a half. My 12 year old was home sick with a fever and it took 3 weeks to get in for the service so I didn't want to cancel and thought being gone about 2 hours would be fine. When they checked me in they told me it may be 3 hours so I was confused as to why I had an appointment time if they weren't going to start working on my car... not cool for the feverish kid at home. Anyway, I asked to talk to the manager. I asked if I could come back closer to the time that they would take my car back and he said no. Basically, to be in the que (behind 12 other cars) my car had to stay there. Matt, the service manager, gave my three options, one being he would expedite my car so that I could get back to my sick child at home. I don't like to be a pain but I wanted to get home to my kid so I accepted his offer. I was out of there in less than an hour. Thank you Matt! More
by slpiedmonte
Employees Worked With
Matt, service manager.
