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Swickard Toyota

Edmonds, WA

4.6
1,620 Reviews
Call Dealership (866) 858-1515

21300 Highway 99

Edmonds, WA

98026

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1,620 Reviews of Swickard Toyota

April 09, 2022

Good service and smiles. I will come again and telling my friends this nice place. More

by Henry Chen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khing Ly, Paul Chung
Report | Print
Apr 12, 2022 -

Swickard Toyota responded

Thank you so much Henry for this great 5-star review! We really appreciate your business and helping to share the word about Swickard Toyota. We look forward to seeing you again!

April 09, 2022

Everytime I come in to have my car serviced, each tech I speak to is very thorough and treats me very well. I love Swickart Toyota More

by hilary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Apr 12, 2022 -

Swickard Toyota responded

Thanks Hilary, your positive experience is exactly what we aim for at Swickard Toyota! We are honored to have lovely customers like you! Hope you have a terrific Tuesday!

April 09, 2022

Amazing service! Had my cat shield installed by them and they addressed the issue and created reassurance. So professional and kind at the same time. Thanks!!! More

by Cadamstree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Apr 12, 2022 -

Swickard Toyota responded

It’s fantastic to hear we could provide you with outstanding service and hopefully peace of mind with your added cat shield; they are a great investment for theft protection. Have a great week!

April 09, 2022

Super friendly and professional staff. I'd highly suggest this place to my friends and loved ones. More

by SS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alireza
Report | Print
Apr 12, 2022 -

Swickard Toyota responded

Thank you for the wonderful review and for taking the time to share your feedback with Swickard Toyota. Our priority is to make sure our customers have an overall positive experience and ecstatic that we met that mark! We greatly appreciate you recommending us in your review! Enjoy your new vehicle!

April 09, 2022

Very slow to engage with customer. Frustrate to wait long and didn't get back to customer. I never go back unless toyota recall problem. More

by jun670
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Chung
Report | Print
Apr 12, 2022 -

Swickard Toyota responded

We thank you for sharing your review. We do regret that we have left you with a negative impression during your service visit. We would like to hopefully restore your faith in us, and you can reach out to our Service Director, Kevin Nelson anytime at (425)775-4422 Ext. 4727 or at Kevin.Nelson@Swickard.com Thank you!

April 08, 2022

Marlon and the advisor that helped me ensured good communication and was very polite and professional. More

by lucien worrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlon, Paul Chung
Report | Print
Apr 08, 2022 -

Swickard Toyota responded

Thank you so much for sharing this review regarding your experience with us! We are happy to hear that Marlon provided you with outstanding customer service we strive to deliver to each of our customers. Have a fabulous Friday!

April 08, 2022

Mr kying was so nice,great job,awesome ,check my vichel anything and give me some advice More

by Ljy2015steven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kying
Report | Print
Apr 12, 2022 -

Swickard Toyota responded

We thankful for the positive rating! We are committed to providing our customers with great customer service and it’s nice to know Khing took excellent care of you. Please come visit us again!

April 08, 2022

Very professional, clean, and helpful. The person that helped me even honored a last minute request to vacuum out my vehicle. I will be back! More

by Natalie.lecher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember., Paul Chung
Report | Print
Apr 08, 2022 -

Swickard Toyota responded

Natalie, we're so happy your service appointment went well and it’s great to hear our team took wonderful care of you. We sure appreciate you taking the time to leave us your kind review and we look forward to seeing you at your next visit!

April 08, 2022

I like the disciplines and the environment provided for customer. Overall good customer service and experienced employees such as KHING LY. Mr KHING welcomes and serves customers in his own unique way. I f More

by Sahil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KHING LY, Paul Chung
Report | Print
Apr 12, 2022 -

Swickard Toyota responded

Thank you so much for your 5-star review! We will share your great feedback with Khing and the service team to let them know to keep up the amazing work. Khing will greatly appreciate your kind words. We look forward to your next visit!

April 08, 2022

Easy registration, courteous staff, comfortable lounge, qualified technicians, fast service, good report, overall good. Thanx More

by Hshaugen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Apr 12, 2022 -

Swickard Toyota responded

Your valuable review means a lot to us, and we want to make sure we provide you with the best support possible. We look forward to continuing to serve you in the future. Enjoy your week!

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