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Swickard Toyota

Edmonds, WA

4.7
1,673 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,673 Reviews of Swickard Toyota

March 16, 2022

I paid $284 for a tire, one tire. I came in for a patch on a tire and they told me it couldn't be fixed. So they told me $230 for the service and new tire. Even that's alot for one ti More

by nealamariethompson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Chung
March 15, 2022

It was fine. Everyone was working hard. I like the customer service was okay. Great waiting room. I think it was just so busy and crowded. More

by vmacktima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Chung
March 15, 2022

John was extremely helpful and easy to work with. He met our needs when purchasing the car and also was flexible when it came to making appointments and phone calls. Our financier unfortunately made More

by Unknown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tomko, Jonathan Murphy
March 15, 2022

Khing was very professional and thoroughly communicated the process. The shop is clean and they have a great system in place in regards to moving the vehicles in and out smoothly. More

by agraham989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khing
March 15, 2022

Professional friendly perfect work. Found another issue that I will deal with now. Thank you More

by Don’t have one
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
King. Tim. , Paul Chung
March 14, 2022

Service used to be very good before the pandemic. Now, not so much. It took several minutes before anyone greeted me. Maybe it's labor shortage thing. Twice now that didn't reset the reminder on my More

by tnghau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know
March 14, 2022

Since, this dealership has converted to Swickard Corp. It has changed its standard of customer services and care.which has dropped to a low point. Magic Toyota was a fantastic dealership with nice, caring More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
King
March 14, 2022

Brandon and the other service reps go way above to make sure your car is well Maintained! Great communication. More

by alli.grant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
March 13, 2022

It is a very good dealership. The workers there are very friendly, and professional and they do a good job. More

by samuels48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bishop, Aturo
Mar 14, 2022 -

Swickard Toyota responded

We are so grateful for the excellent 5-Star rating! Swickard Toyota is committed to providing you with superior customer service and it was our pleasure to work with you. Thank you for your business and we will pass along your nice compliment to our sales team. Enjoy your new car and don’t hesitate to call us anytime if we could be of any further assistance. Have a spectacular week!

March 12, 2022

I’ve always come to Swickard (when it was magic toyota) and I always get great service. When I checked in for my appt, they did advise it will take longer as they were short staffed, which was fine cuz I w More

by koyaci12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caspian
Mar 14, 2022 -

Swickard Toyota responded

Thank you for your kind words and being our loyal customer! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guest. We appreciate your patience while waiting for your vehicle and it’s great you got a chance to relax and watch your shows. We look forward to the next time we’re able to serve you again. Take Care!

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