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Swickard Toyota

Edmonds, WA

4.6
1,617 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,617 Reviews of Swickard Toyota

February 05, 2025

My experience with Swickard Toyota was excellent in aspects! I would not hesitate to go back in a minute to buy from them again . Yussef was patient, responsive, professional and friendly during More

by markshimazu@msn.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yussef Shami
Feb 06, 2025 -

Swickard Toyota responded

Thank you for sharing your positive experience with us at Swickard Toyota, Mark! We're delighted to hear that Yussef and the team provided such excellent service. Enjoy the road in your new vehicle, and welcome to the Swickard family - we look forward to welcoming you back in the future!

January 31, 2025

The service and parts area where you wait was clean and quiet, with plenty of coffee. The Service team was helpful and kept me informed. The parts counter got me that extract that I wanted - a very pleasa More

by dkerrwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seita Chin
Jan 31, 2025 -

Swickard Toyota responded

Thank you for sharing your experience! We're delighted to hear that our service and parts team at Swickard Toyota provided a pleasant visit. We appreciate your feedback and look forward to serving you again in the future!

January 31, 2025

Super nice and helpful. Didn’t rush or make anything feel forced. All on my terms. More

by merrrjane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Lemme
Feb 03, 2025 -

Swickard Toyota responded

This review is music to our ears! Thank you for choosing Swickard Toyota and for sharing your experience. Safe travels ahead!

January 31, 2025

Just like the stereotypical used car dealer in the end! Everything was great until 30 seconds after we drove off the lot... This is why most people absolutely dread buying a car! Rarely do you ever he More

by gregfroomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Arlen (was great to work with) Management (fair)
Feb 03, 2025 -

Swickard Toyota responded

Greg, I'm sorry to hear about your frustrating experience. It's clear we missed the mark in ensuring a smooth and satisfactory process for you. We appreciate your feedback and would like to address these concerns further with you directly. One of our store managers will reach out to you to discuss this with you. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

January 28, 2025

Great service, helped me understand what was wrong with my car and fix it quickly so I could get my car back and be as uninterrupted as possible. More

by GZH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Chung, Taylor Covert, Traci Amor
Jan 29, 2025 -

Swickard Toyota responded

We're delighted to hear that our team at Swickard Toyota provided you with great service and a quick fix! Thank you for sharing your experience, and we're here if you need anything else.

January 26, 2025

The is very good dealer I recommend it for every one is looking for New or used cars More

by abobidaammar7e
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Chung, Taylor Covert, Traci Amor
Jan 27, 2025 -

Swickard Toyota responded

We love seeing 4-star reviews. Thanks, and welcome to the Swickard family!

January 26, 2025

Purchased my 2025 RAV4 hybrid in December - had a terrific experience with Tommy when I purchased. In past always dealt with Khing for servicing my cars. Today low tire pressure light came on. Sin More

by 85meowmix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joesph King
Jan 28, 2025 -

Swickard Toyota responded

Wow! I truly apologize for the inconvenience you experienced with your warranty. It's frustrating to deal with such issues, and we appreciate your patience in resolving it. We'll work on improving our communication and system updates to prevent this from happening again. If there's anything else you'd like to discuss or need assistance with, please feel free to reach out anytime. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

January 25, 2025

I had a fantastic experience! The service was fast, the facility was top-notch, and Khing, our service manager, was an absolute pleasure to work with. Highly recommended! More

by JMattila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing Ly, Paul Chung, Taylor Covert, Traci Amor
Jan 27, 2025 -

Swickard Toyota responded

We're delighted to hear that Khing and the Swickard Toyota team provided you with a fantastic experience! Thank you for recommending us.

January 19, 2025

Service rep always gives me excellent advice regarding needed service. Service completed as estimated. Convenient shuttle service. More

by newfinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing Ly
Jan 20, 2025 -

Swickard Toyota responded

Thank you for sharing your positive experience with our service team at Swickard Toyota! We're glad to hear that the advice and shuttle service met your expectations. We look forward to assisting you in the future!

January 18, 2025

We just bought a new rav4 hybrid from Swickard Toyota. We went to different stores and they probably have the best price. Big thanks to Seth, he is very attentive and kind, we have a great buying experie More

by Rick Shao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth, Paul Chung, Taylor Covert, Traci Amor
Jan 20, 2025 -

Swickard Toyota responded

Rick, we're delighted to hear that Seth provided you with a great buying experience at Swickard Toyota! Enjoy your new RAV4 Hybrid and thank you for choosing us.

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