Back

Swickard Toyota

Edmonds, WA

4.6
1,619 Reviews

21300 Highway 99

Edmonds, WA

98026

Directions

By Type

1,619 Reviews of Swickard Toyota

January 16, 2022

The knowledgeable staff were very helpful and walked me through buying me my first vehicle. I drove away confident of my purchase. Great experience! More

by Skycaptain201
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce
Jan 17, 2022 -

Swickard Toyota responded

We appreciate the terrific review and we are pleased to hear that you had an excellent experience with Bryce and the rest of our sales team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Congratulations on your new first car!

January 15, 2022

The dealer explained the service, kept me updated, and they were consistent with their explanations. More

by marshalfraser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 17, 2022 -

Swickard Toyota responded

Marshal, thank you so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Swickard Toyota. Have a good week!

January 15, 2022

I came in for an oil change, service was quick and the met my expectations More

by Braknankls100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caspian Catha
Jan 17, 2022 -

Swickard Toyota responded

We are incredibly grateful that you took the time out to leave us a 5-Star review. We look forward to servicing you again!

January 15, 2022

clean and comfortable location while waiting for routine oil change to complete. Highly recommended if one needs to service a Toyota. More

by akan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Jan 17, 2022 -

Swickard Toyota responded

Akan, thank you so much for this great 5-star review! We really appreciate your business and helping to share the word about Swickard Toyota. Hope you have a fantastic week!

January 15, 2022

Nice process - greeted quickly, waiting area is pleasant, staff friendly, took about as long as estimated and expected. More

by rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shalan
Jan 17, 2022 -

Swickard Toyota responded

Thank you so much for taking the time to share your experience at Swickard Toyota. We take pride in knowing our customers are happy with their store experience.

January 15, 2022

Seem to be struggling under COVID and labor resource challenges as well as supply chain . Doing as well as can be expected, More

by Bkx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Jan 17, 2022 -

Swickard Toyota responded

We value your opinion and appreciate you taking time to leave a review. Thank you for being our customer! Have a good Monday!

January 15, 2022

I have brought my Toyota to this dealership service center a few times. It is easiest to schedule by phone. The staff have been courteous and helpful. The waiting area is spacious and clean. The loc More

by jknightiwa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Catha Caspian
Jan 17, 2022 -

Swickard Toyota responded

We always enjoy hearing what our customers have to say. We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need! Thank you!

January 15, 2022

Dependable convenient local Shaylon does a great job. Customer friendly. Good service on my vehicle. More

by pmk94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaylon
Jan 17, 2022 -

Swickard Toyota responded

We are so happy your service appointment went well. We sure appreciate you taking the time to leave us feedback and we’ll make sure to pass along your great review to Shaylon! We look forward to seeing you at your next visit.

January 14, 2022

Our sales rep Charlie was very knowledgeable and helpful in the process of helping us purchase our new Highlander Hybrid. We could not be any happier with our new car. More

by kmhowes68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie
Jan 17, 2022 -

Swickard Toyota responded

We really appreciate your positive review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. Congratulations on your new Highlander HV! Makes us happy knowing you are happy and nice to know Charlie made the process a little easier. Have a wonderful week!

January 14, 2022

The only reason I gave a 3 is because Paul, the GM, was very responsive and concerned. The fact that this dealer forgot to change the oil during a 15k service is reason to give a lower score otherwise. More

by Popedj007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David. Excellent. , Paul Chung
Jan 14, 2022 -

Swickard Toyota responded

Thank you for your feedback; we take these issues very seriously. I would personally like to speak with you, if you would be willing to share more of your poor experience with me directly; my direct line is (425)608-4727 or by email at Kevin.Nelson@Swickard.com. Thank you, Kevin Nelson, Service Director

...
84
...