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Swickard Toyota

Edmonds, WA

4.6
1,640 Reviews
Call Dealership (866) 858-1515

21300 Highway 99

Edmonds, WA

98026

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1,640 Reviews of Swickard Toyota

January 13, 2022

Excellent Customer Service Very helpful in locating what Excellent Customer Service Very helpful in locating what I was looking for and finding it More

by Ryanintl302
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio, Ali Hazrati , Paul Chung
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Jan 13, 2022 -

Swickard Toyota responded

Ryan, thank you for your business and trusting us to find the right vehicle for you. It was our pleasure and we hope you are satisfied with your purchase. Please reach out to us anytime if any questions you may have. Congratulations on your new vehicle!

January 13, 2022

On time and apparently very efficient. Service rep (King) was very polite and professional in demeanor. More

by mnilan
Recommend Dealer
Yes
Employees Worked With
King
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Jan 13, 2022 -

Swickard Toyota responded

Its good to hear such great feedback on how your overall service appointment went and Khing made sure things were done right. Thank you and we look forward to helping you with your service needs in the future.

January 13, 2022

I scheduled two weeks in advance and it still took nearly 2 1/2 hours for routine oil change. Very bad time management. More

by dvanrask
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Chung
Report | Print
Jan 14, 2022 -

Swickard Toyota responded

Thank you for your feedback. We value your time and strive hard to not let it be wasted by waiting for your service appointment. Our management is working steadily on filling employee shortage to help with your wait time and we appreciate your patience.

January 12, 2022

They over charge pretty much everything if you compare their price to Toyota of Seattle's price. More

by diallo2074
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaylon
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January 12, 2022

Great experience, the staff was super friendly and accommodating. Very knowledgeable about the vehicles. 100% recommend them. More

by Nrafiner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Jan 13, 2022 -

Swickard Toyota responded

We appreciate you letting us know how we did and taking the time to write your review. Your satisfaction is our priority and great to know it reflected at your last visit. Have a stupendous rest of your week!

January 12, 2022

The place is very good location in Lynnwood city. The staff service professionally and the price reasonable. More

by James Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel petty
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Jan 13, 2022 -

Swickard Toyota responded

Thank you James, for sharing your great experience with us! We look forward to seeing you at your next visit.

January 12, 2022

Friendly attentive staff from book in, check in, and pickup! I am more than pleased with the service! More

by Akiko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t work with him directly. However it takes a good leader to have a team that provided me with excellent servic., Paul Chung
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Jan 13, 2022 -

Swickard Toyota responded

We enjoyed reading your delightful review! We take pride in knowing our customers are happy with their service experience. Thank you for being our customer and we hope to see you again soon!

January 11, 2022

Great service. Paul and Vivanh were great. Vivanh was super responsive and made the process extremely easy. We would definitely recommend them to anyone looking to buy a new car. More

by Nickolahubiak13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, vivahn
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Jan 13, 2022 -

Swickard Toyota responded

We are so grateful for the excellent 5-Star rating! Swickard Toyota is committed to providing you with superior customer service and it was our pleasure to work with you. We will pass along your nice compliment to both Paul and Vivanh. Enjoy your new car and don’t hesitate to call us anytime if we could be of any further assistance.

January 11, 2022

It took a long time today, more than normal. Yet I understand with the craziness everywhere right now. Always great service though. More

by Coffeeandheartstrings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Jan 13, 2022 -

Swickard Toyota responded

Feedback from you is valuable to us. We want to reassure you we are working to improve on our customers wait time and hoping the next time you visit us will be better. Thanks so much for being our customer!

January 11, 2022

Great Service, clean work area, Pleasant and Nice Staff specially the driver who picked me up. More

by Don KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chauffeur , Paul Chung
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Jan 13, 2022 -

Swickard Toyota responded

Thank you Don, for your terrific review! We take comfort in knowing your experience was enjoyable. We adore our driver Al; he is one of the kindest people on this planet and we’re glad you had a pleasant time with him.

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