Swickard Toyota

I waited 2 hours for an oil change that I had scheduled several weeks ahead only to never get the oil change. I get that they are short handed and busy but why have an appointment if you aren’t actually fo several weeks ahead only to never get the oil change. I get that they are short handed and busy but why have an appointment if you aren’t actually following it. More

Poor communication skill, no commitment, no efforts, dropped car on Saturday and no feedback for 3 days dropped car on Saturday and no feedback for 3 days More

I appreciate Shaylon in the service department. He goes above and beyond to assist me in every way possible when it comes to my Toyota! He is the epitome of customer service and because of him I would cert above and beyond to assist me in every way possible when it comes to my Toyota! He is the epitome of customer service and because of him I would certainly be back to this dealership when I purchase my next Toyota. More

Great service. Only thing was that even though I had an appointment, it took a little over an hour for them to even start looking at the car. I was not updated about that and had to go up and ask about an appointment, it took a little over an hour for them to even start looking at the car. I was not updated about that and had to go up and ask about an ETA only to find out they had not started. Made up for it after with their customer service and friendliness. More

The facility is nice and the work is top quality. The staff is easy to work with. They keep you informed. The waiting area is comfortable. staff is easy to work with. They keep you informed. The waiting area is comfortable. More

Amazing customer service, they immediately knew what the problem was and how it occurred. I will continue to use Swickard for any inconvenience my car may have! problem was and how it occurred. I will continue to use Swickard for any inconvenience my car may have! More

Fast, friendly service. Nice area for customers to wait while their vehicle is being serviced while their vehicle is being serviced More

Appreciate the service/maintenance provided by Brandon. He was thorough with the information and was helpful and professional He was thorough with the information and was helpful and professional More

I went in for maintenance on my Toyota Camry. As soon as I drove the car into the service garage, a mechanic walked up and asked what service the car needed. They were short staffed due to extreme weather I drove the car into the service garage, a mechanic walked up and asked what service the car needed. They were short staffed due to extreme weather (snow), so it took about two hours to get maintenance down. On the service/ inspection report, there are estimated price for the next maintenance which is higher than the current one. The mechanic explained that next maintenance will cover more services because my car will reach 30000 miles. He also recommended tire change, and the price for all three brands are listed on the report. Good experience, no delay, no frustration, good attitude. More

The guys that work here are friendly and super helpful... The wait is usually about an hour but totally worth it- comfortable waiting area and you can be sure your car is being taken care of The wait is usually about an hour but totally worth it- comfortable waiting area and you can be sure your car is being taken care of More