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Symdon Motors

Mount Horeb, WI

4.7
1,289 Reviews
Symdon Chevrolet of Mount Horeb is YOUR local Chevy dealership, and closer than you think! We sell new Chevrolets, Certified Pre-Owned Chevy, GMC, and Buick, and all makes of used. Our GM Certified Service Master and World Class technicians service all makes and models, but they are specially trained on GM vehicles, and they will make sure your car, truck, or SUV is running right. Our Collision Center handles everything from a little scratch to major body damage, and they do it well! You're only minutes away from a better experience!
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2011 Springdale St.

Mount Horeb, WI

53572

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Showing 1,289 reviews

May 14, 2018

Great people and great service Its always a great experience going to see these guys. They are fun, friendly and helpful. Well worth the short scenic drive out of Madison. More

by TIM87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Waterbury, Jack Regan
May 21, 2018 -

Symdon Motors responded

Thanks so much, Tim! We feel pretty lucky to have great service and sales teams, and we appreciate our customers' willingness to take a short drive because they know they will get top-notch care. ~Angela McCully, Customer Relations Manager

May 14, 2018

Julianna is the Best! I worked with Julianna for about a month to find my Perfect Truck! Winner!!! We found it!!! Great communication and a smooth transaction. Thanks Juli More

by Wert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julianna Mahieu
May 21, 2018 -

Symdon Motors responded

We are so glad you had a great experience with Julianna. Sometimes it takes a while to find the perfect vehicle, and the communication during the search is what often sets us apart from our competition. We are happy Julianna found your truck for you, and we look forward to future service and sales visits with you. ~Angela McCully, Customer Relations Manager

May 10, 2018

Worth the wait - great service My car required a fix to its rear passenger door, they ended up needing to order additional parts to fix it, which is why it took longer than expected More

by Pottertennis16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Borne, Jack Regan
May 21, 2018 -

Symdon Motors responded

Thanks so much for taking the time to write such a detailed review of what made your experience here exceptional. We do what we can to make sure your needs are met at the beginning, middle, and end of the process, and if that means an upgrade on your loaner to help out with your move, we are glad we can help. ~Angela McCully, Customer Relations Manager

May 08, 2018

Friendly, easy to work with and fair. I have purchased many " high end" European cars over the years and this was a comparable experience. Maybe not as refined as a Mercedes dealership, b More

by spernitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

Symdon Motors responded

Thank you for taking time out of your day to write such a nice review. While we tend to be more casual than high-line dealerships, it is because that is what our customers want and are comfortable with. I am tickled that despite that, or perhaps a bit because of it, you found us just as helpful and efficient. Your feedback will help us, as we continually tweak our process to make sure we meet (and exceed) the expectations of all of our guests. We hope you'll stop to say hi in the sales department when you come in for your first oil change. ~Angela McCully, Customer Relations Manager

May 07, 2018

Excellent Service Symdon Motors is both knowledgeable and honest about what really needs to be taken care of at my visits. They even tell me what things may be coming More

by kings0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Higgins-Regan, Steve Borne, Jack Regan, Judy Lauffer
May 21, 2018 -

Symdon Motors responded

Thank you for the nice review! We work hard to be as transparent as possible in service and sales. We hope that if you know what services might be needed down the road, you'll be ready for it when the time comes. We will see you the next time you come in! ~Angela McCully, Customer Relations Manager

May 07, 2018

Great Service and Competitive I reached out to 3 dealerships, Symdon was by far the most responsive, they were competitive, and they did a great job with overall customer experienc More

by RYAN.ENGELBRECHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Boczkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2018

buyer. Great to work with to buy a truck.Great service and knowledgeable friendly. Would and will recommend.Tim Waterbury and Shane Jenkins. Love the truck More

by bartman5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Waterbury
May 02, 2018

Able to work together to make a deal. Everyone from sales to finance were great to work with. No pressure from them. Salesman Tim Waterbury showed me how to work the panel to operate vario More

by MIKEDUPPLER
Recommend Dealer
Yes
Employees Worked With
Dan Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Waterbury
May 01, 2018

Service The quality of work that has been done on my vehicle has always been top of the line. The customer service has not always been top of the line. Please More

by CPRIMROSE83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Borne, Jack Regan, Shane McCully
May 07, 2018 -

Symdon Motors responded

Thank you for reaching out to us about your experiences at Symdon Chevrolet of Mount Horeb. Excellent customer service and complete satisfaction is always our goal in all departments, and I am sorry that was not the result of your most recent visit. It sounds like you have always been happy with how your vehicle has been taken care of, but in this instance, the communication between our team members was not quite up to par, and for that, we are truly sorry. Please feel free to reach out to me at the dealership, and I will confer with management to make this right for you. ~Angela McCully, Customer Relations Manager

April 27, 2018

I am confident service of my auto is in good hands! I had a new set of tires put on my 2014 Impala. Symdon Motors had made me aware of a $100.00 rebate through the month of April. I took advantage of th More

by djspangler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Higgins-Regan, Steve Borne, Judy Lauffer
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