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Szott Ford
Holly, MI
654 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 654 reviews
August 31, 2017
Great experience Made the purchase very smooth, taking the time to understand what we were looking for, and working with our schedule. Brad is very friendly and accom Made the purchase very smooth, taking the time to understand what we were looking for, and working with our schedule. Brad is very friendly and accommodating. More
by Mspski80
Employees Worked With
Brad Defrain
August 28, 2017
Fantastic experience Working with Brad on my used car purchase was painless and easy. Any concerns I had he addressed quickly and honestly would highly recommend working w Working with Brad on my used car purchase was painless and easy. Any concerns I had he addressed quickly and honestly would highly recommend working with him if you are thinking about purchasing a vehicle. More
by Jmarsh
Employees Worked With
Brad Defrain
August 22, 2017
Great guy and Great place These two guys went out of there way to make the purchase of our two vehicles very easy and pain free! We got the best deal around! Highly Highly reco These two guys went out of there way to make the purchase of our two vehicles very easy and pain free! We got the best deal around! Highly Highly recommend either one of these two and the dealership in general! More
by JTripp04
Employees Worked With
Darren Miller, Brad Defrain
August 10, 2017
Best Salesman Ever My husband and I just purchased two new vehicles from Brad. This was by far the best car sales experience I have ever had! Brad went out of his way fo My husband and I just purchased two new vehicles from Brad. This was by far the best car sales experience I have ever had! Brad went out of his way for our happiness and got us the best deal in town! More
by Melissa Taylor
Employees Worked With
Brad Defrain
August 09, 2017
Very positive and expedient experience From the phone to the front door of Szott Ford, Brad navigated the process for me to purchase a vehicle with ease. I saw what I liked, he instructed m From the phone to the front door of Szott Ford, Brad navigated the process for me to purchase a vehicle with ease. I saw what I liked, he instructed me to come in and test drive the vehicle, and with his finance team; ( Anthony Ketchum) getting approved for a loan seemed like a breeze. I couldn't be happier with my purchase. It was a very positive and expedient experience! More
by Rob D
Employees Worked With
Anthony Ketchum, Brad Defrain
August 07, 2017
Fabulous experience I had the best experience going through Szott Ford. Anthony the salesperson was so professional, he really went out of his way to make it a great I had the best experience going through Szott Ford. Anthony the salesperson was so professional, he really went out of his way to make it a great experience. I will never go to another dealership, i'm hooked on Szott Ford and there fabulous staff!! More
by ford
Employees Worked With
Anthony Ketchum
July 27, 2017
Lease turn in. Even though we are not replacing this leased 2015 Ford Escape at this time we had great polite and timely service from Dan Kittle of Szott Ford sales Even though we are not replacing this leased 2015 Ford Escape at this time we had great polite and timely service from Dan Kittle of Szott Ford sales department. Dan was pleasant and most helpful and made the turn in a pleasant experience. Szott's will be the obvious choice for our next Ford vehicle. More
by Jim F
Employees Worked With
Dan Kittle, Nick Riley
June 22, 2017
Zombie, unresponsive post sale administrative service As Ohio resident I purchased a used 2016 Ford SHO at good price. The transaction was arranged and agreed by phone, so I expected paperwork to take an As Ohio resident I purchased a used 2016 Ford SHO at good price. The transaction was arranged and agreed by phone, so I expected paperwork to take an hour or less. They shuffled papers until near closing time so I was there from 3 to 7:30. The paperwork was still not done, so I drove home on my old OH plates and they FedExed some paperwork in a couple of days. Documents supporting purchase of Road Hazard and Loss of Key insurance was missing and in two weeks and a dozen phone calls I am not able to get the Szott staff to even return a phone call made to Salesman Cory, Finance Guy Anthony or Nick Riley. Unresponsive, zombie staff. Do not buy from these folks. Updating Review Within ten minutes of this review being posted, Anthony called me. Within the hour Anthony emailed me copies of the missing documents. Thank you Anthony. More
by ChuckS
Employees Worked With
Anthony, Anthony Ketchum, Nick Riley, Cory Mar
June 17, 2017
Made my wife and I feel comfortable First time customer. I normally feel as uncomfortable as the next guy when walking into a dealership, but David Baldini made it a great experience. No First time customer. I normally feel as uncomfortable as the next guy when walking into a dealership, but David Baldini made it a great experience. No high pressure, able to answer all my questions, professional, experienced … and a great price. We had an idea of what we were looking for and David gave us options that were within our budget. So glad we made the trip out to Holly and Szott Ford. More
by William Bain
Employees Worked With
Dave Baldini, David Baldini
June 14, 2017
Quick and wonderful service! We needed a new car for my husband and needed something fairly quick. Spoke to Darren Miller and he worked wonders. Gave us a few options to test driv We needed a new car for my husband and needed something fairly quick. Spoke to Darren Miller and he worked wonders. Gave us a few options to test drive and then helped us seal the deal within a week. Darren worked with our budget and gave us a good trade in. When we went in to sign papers everyone in the dealership was friendly and very helpful. Would definitely refer everyone I know to Szott Ford and to specifically see Darren Miller. Great customer service and always helpful! More
by April8312
Employees Worked With
Darren Miller
