My Appt.with Chris Schram was a great experience. Chris when out of his way to do everything he could to make my car leasing experience as painless as possible. Chris was a joy to work with. I went into the dealership with a price in my mind, and I told him I would not pay one penny more for my lease payment. He went to his manager 3 times, and finally got the car I wanted at the price I was willing to pay.I love my new Escape, and after driving a honda accord for nearly 35 years it was quite a change. I'm very happy with my new Escape, and a Big Thanks to Chris, who made my car leasing experience so pleasureable!