
Szott Ford
Holly, MI
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Stand up dealership that stands behind their vehicles First time customer very skeptical i'm buying a used car. Always felt that I was buying somebody else's problems. Found a small concern after purchasi First time customer very skeptical i'm buying a used car. Always felt that I was buying somebody else's problems. Found a small concern after purchasing the car and a couple months later Randy was very helpful and correcting my concern and not brushing me off after the purchase. For that they have earned a lifetime customer. Great customer service will always win my business. More
Smooth trade in of new car I received a letter stating the dealer was looking for Ford Escapes. So I reached out and Clay Rowland and Chris Boan to see if I was able to do anyt I received a letter stating the dealer was looking for Ford Escapes. So I reached out and Clay Rowland and Chris Boan to see if I was able to do anything. My only request was for a 4 wheel drive Escape and the top luggage rack. My current Escape was a 2 wheel drive. They found a car, I sent them a copy of my current car statement provided them with my X/Z pin number and filled out a credit application and gave them my insurance agents name and phone number all over e-mail. They put everything together with no work on my part. The car was made available to me at a quick and convenient time. Clay and Chris are a great individually and as a team. I have had 7 prior Fords purchases/leases and I have owned other brands also. But this was by far the easiest transaction I have ever done. No Surprises!!! More
Stacie Bright - Szott Ford My family has been leasing cars from Szott Ford for a decade and a half! We love this dealership ?? Stacie Bright is a joy to work with...I called her My family has been leasing cars from Szott Ford for a decade and a half! We love this dealership ?? Stacie Bright is a joy to work with...I called her on my lunch break@ 12pm to inquire about trading in my 2014 Focus, and by 6pm that same day she was able to get my insurance switched & my brand new 2015 Fusion delivered to my house in Royal Oak!!! I can't say enough good things about Szott and Stacie! More
New car purchase I was looking to purchase a 2014 Ford Explorer. Luckily Szott Ford had one left. I was helped by Clay Rowland. He did everything to make the purchase I was looking to purchase a 2014 Ford Explorer. Luckily Szott Ford had one left. I was helped by Clay Rowland. He did everything to make the purchase happen. I would recommend this dealer to those looking to purchase a new or used vehicle. More
"BEST FORD DEALERSHIP IN THE AREA" We heard such wonderful things about Szott Ford from others, and they were more than satisified with their experience. We decided to check it out for We heard such wonderful things about Szott Ford from others, and they were more than satisified with their experience. We decided to check it out for ourselves. From the moment we entered the dealership showroom, we were greeted with a warm welcome. It was evident that the staff who work there truly wanted to be there. Each person was enthusiastic and helpful. David and Chris made the process smooth and easy...they listened to our needs and went beyond our expectations to find the perfect vehicle for us. We will definately recommend David to all of our family and friends. SZOTT FORD IS THE BEST DEALERSHIP IN THE AREA. P.S. We LOVE our new 2015 Explorer More
Great Dealership I highly recommend Anthony Ketchum at Szott Ford. I have leased four vehicles from him in the last six years. His level of service is outstanding. Eve I highly recommend Anthony Ketchum at Szott Ford. I have leased four vehicles from him in the last six years. His level of service is outstanding. Every vehicle was delivered to my home or office at my convenience. The best service ever! More
We love Szott Ford, Holly We have been buying cars from Chris Boan for 16 years. We will follow him and make all of our purchases through him. Chris is like family and has al We have been buying cars from Chris Boan for 16 years. We will follow him and make all of our purchases through him. Chris is like family and has always treated us with courtesy and fairness. When Chris entered management he set us up with Tom Ryan, Tom has been great! More
I found a Gem in Tom This is the second lease I got with Tom Ryan. He is a keeper! Once he knew what was important to me, he worked tirelessly to insure I would be pleas This is the second lease I got with Tom Ryan. He is a keeper! Once he knew what was important to me, he worked tirelessly to insure I would be pleased as punch when I drove away. This was the first time I arrived at Szott Ford for a leased vehicle. The second time I arrived and my experience was no different from the first except Tom had already chosen the best vehicle for me. There was nothing for me to do except take my test drive and sign the papers! If you want a salesperson who can easily navigate the "A" to "Z" of you getting the car of your choice...see Tom Ryan because he has no fear of bumps he may find in your road. You will also be driving away with a smile on your face the first and subsequent visits!!! More
Renee Weeks is my "go to car salesperson!" I went in search of a specific make, model and color of a car. I spent a while looking, and then Renee introduced herself to me and asked if I needed I went in search of a specific make, model and color of a car. I spent a while looking, and then Renee introduced herself to me and asked if I needed any help. I said "YES! I am looking for a pre-owned Ford Escape, 2008 to 2010 in the "environmental green" color. I don't have great credit, and I'm currently stuck in a payment on a car from Rightway. Can you help me?" She said cheerfully "well, let's see what I can do for you!" It just so happened that she had the EXACT car in stock I was looking for! After a lot of work and lots of attention to my situation, I became a proud owner of the Ford Esxape I so desperately wanted!!! Thanks to Renee, I Love Ford. Now my mom ownes a new 2014 Ford Escape. And I am about to send my 5th person to Renee to have her help them drive away a happy customer and a proud Ford owner! If you're ever looking for someone to go out of their way to help you get a car, Renee Weeks is there person to ask for! She was just as excited as I was when I got my car! I am almost ready for my upgrade, and I know who I'm going to go see!!!! Thank you again Renee. It makes me happy to reccimmend my friends and family to you, and they "drive" away just as happy as I did!! More
great Job Dan Kittle and Anthony Ketchum did a great job. A very personable dealership. They had me in and out in a timely manner. I would recommend Szott Ford Dan Kittle and Anthony Ketchum did a great job. A very personable dealership. They had me in and out in a timely manner. I would recommend Szott Ford to anyone! More