Szott Ford

Tom Ryan by far went above and beyond what I expected from a dealership/ salesman that i've never been to before or worked with. My family has been going to the same dealership for years and this was the from a dealership/ salesman that i've never been to before or worked with. My family has been going to the same dealership for years and this was the first time anyone has purchased a car from anywhere else. From the very first phone call to the time my truck was DELIVERED I felt that I was the only person Tom was working with! Tom made it a point to communicate with me through the entire process and it was his suggestion that they come pick up my trade in and drop off my truck, which was over 45 minutes away from Holly. I would personally recommend Szott Ford and Tom to anyone asking where to go to buy a new or used Ford. If it wasn't clear by now I plan on continuing to take my business to Tom and Szott Ford in the future when it's time to trade up to my next truck. Also Larry the porter who delivered my truck was the man too, very knowledgable and helped me through the lease signing and trade in paperwork! More

I would just like to give a thank you to tom Ryan for finding me the truck I was looking for. This late in the year made it a tuff find but he pulled it off and found me what I was looking for great job finding me the truck I was looking for. This late in the year made it a tuff find but he pulled it off and found me what I was looking for great job tom thanks again More

My experience with Chris Boan and Nick Riley was incredible!! I will recommend all of my friends and family to them! They were extremely helpful and even communicated with me over the weekend when incredible!! I will recommend all of my friends and family to them! They were extremely helpful and even communicated with me over the weekend when they were out of work. I absolutely love both of them and think they are the absolute best!! I came out of a Jeep Liberty and this is my first Ford car and I cannot express how happy I am and am sorry I didn't make the switch sooner!! Every dealership needs two AWESOME guys like Chris and Nick!! Thank you, thank you, thank you!! Wendy Morgan More

Thank you Anthony and Tom for helping us find our new 2014 Escape! Smooth and fast transaction throughout. Thank you for taking the time to show us all of our new features we love it. Great value for t 2014 Escape! Smooth and fast transaction throughout. Thank you for taking the time to show us all of our new features we love it. Great value for the money. We are returning customers and will be doing business there again. Thanks again Alan & Colleen Soave More

Tom Ryan was absolutely awesome. I have since sent 3 friends/family members to see Tom. No pressure just straight answers with options that work. If ford had Tom ryans in every dealership it would n't b friends/family members to see Tom. No pressure just straight answers with options that work. If ford had Tom ryans in every dealership it would n't be the bid three, the others wouldn't stand a chance. More

I love my new 2013 FORD EDGE!!!! I can't say enough about my positive, friendly experience from Anthony Ketchum and Nick Riley. They did an excellent job an made me feel welcomed. I did not feel rush about my positive, friendly experience from Anthony Ketchum and Nick Riley. They did an excellent job an made me feel welcomed. I did not feel rushed they explained everything to me an showed me how to used all the cars features. I will return an recommend friends and family. More

I was looking to buy my first car on my own and Nick was very helpful and patient with me. He did everything he could (and more) to help me find the car that I wanted. Im very happy and the car is everythin very helpful and patient with me. He did everything he could (and more) to help me find the car that I wanted. Im very happy and the car is everything I wanted. Thank you Nick, you are awesome! More

I just leased my second Ford Escape from Tom Ryan at Szott Ford. From the minute we walked in the door, it was a positive experience. We had exchanged emails prior to my visit, so Tom new exactly what Szott Ford. From the minute we walked in the door, it was a positive experience. We had exchanged emails prior to my visit, so Tom new exactly what I was looking for. He had a car ready for me to test drive, and he new exactly what inventory was available. He was able to answer every question I asked. On delivery day, the weather was awful, so Tom and Norm drove the car to my house! We signed the paperwork at my kitchen table! Tom is friendly, knowledgable,and professional. I absolutely will visit Szott again, and I will continue to recommend Tom as well as Szott Ford. Thank you! More

EDIT - I originally put a very scathing review due to an unpleasant situation with my battery being fried and a miscommunication that led to me believing they weren't willing to do anything about it. I rece unpleasant situation with my battery being fried and a miscommunication that led to me believing they weren't willing to do anything about it. I received a call from the service manager, John, stating that this was not the way they did business and he sent a tech to my house to replace the battery. When a company rights their wrong, they get big points in my book. I would have preferred to have avoided the whole situation, but I am grateful they went above and beyond to remedy this. They have won me back as a customer. More

I’ve had the opportunity to purchase my last 2 cars from Szott Ford and have had nothing but a positive experience working with Nick Riley and Chris Boan. They were both professional and friendly as they he Szott Ford and have had nothing but a positive experience working with Nick Riley and Chris Boan. They were both professional and friendly as they helped me find what I was looking for and worked with me on a financing plan. Nick’s superior customer service paired with his knowledge of cars is really second to none! When purchasing my 2nd car, Nick really went above and beyond by coming to the dealership on his day off and getting all the papers ready just so I could drive away in my new car that day. More