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Szott Ford

Holly, MI

4.6
652 Reviews

8800 East Holly Rd.

Holly, MI

48442

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Showing 652 reviews

May 30, 2023

Dan was great to work with. He was quick to answer any of my questions and it was a super easy process! More

by jamit1000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Kittle
May 30, 2023

Had a great experience while looking for a car at Szott Ford. You can tell they really care about their customers. More

by T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Ryan, Nick Riley
May 03, 2023

Ivan handled my service. Very professional and courteous. I appreciated his insight on the vehicle service and safety inspection. I will certainly follow his recommendations More

by larry.j.stringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
April 20, 2023

Took over 3 days to respond, never even mentioning about the vehicle I requested info on More

by jeremybliesener
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Jones
Apr 25, 2023 -

Szott Ford responded

Hello Jeremy, we appreciate you taking the time to share your opinion on DealerRater.com. We apologize you are unhappy with our communications. Unfortunately, without a phone number, our only option was email. It would be my pleasure to help in any way I can. Please get in touch with me at your convenience so I may assist. All the best, Stephen Gabbara General Manager 248-215-5102

January 31, 2023

Delila is amazing! She found the perfect car for me! I couldn’t be happier! More

by Beckie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Riley, Delila Brown
January 13, 2023

Friendly service and a complete explanation of the work done. My service rep Brandon is very thorough with his explanations More

by alg2038
Recommend Dealer
Yes
Employees Worked With
Brandon ?
January 11, 2023

friendly knowledgeable communication was great and quick service maybe 25 minutes in the break room 2 cups of coffee nice clean Break room just all together happy Steve and Brandon acted like friends thank More

by ruthie1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Brandon
December 25, 2022

Dan has been my sales person for years. Always satisfied with him and the dealership More

by PjCooke51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Kittle
November 29, 2022

Professional and courteous, they exceeded our expectations in the sales experience. Sales, finance, and service at Szott is the new standard. More

by ckantgias
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Gabbara, Dan Kittle, Nick Riley, Avery Copeland, Andrew Hall, Michael Jones
Nov 29, 2022 -

ckantgias responded

The Szott experience for a new car sales sets the standard for me. Being a conscientious buyer, our Szott experience has enabled me to heighten my expectations for a new car purchase. The management, sales, and finance department were professional and courteous and demanded that I need to expect more from a purchasing experience. Thank you for making me realize there is a difference.

November 28, 2022

Nobody said they would pick me up or come get my car. I stayed there and it ran an hour for an oil change. I guess that is normal. Glad I had enough point for a free oil change though. This is the 4th c More

by JJCylk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon (Service Dept) 5 stars, Tom Ryan
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