Szott M-59 Dodge LLC

I was fortunate to have Scott Robinson for my initial contact and evential sale of a new Dodge 1500 Tradesman Truck. I told Scott what I wanted and needed to pull our travel trailer, and he led my wife contact and evential sale of a new Dodge 1500 Tradesman Truck. I told Scott what I wanted and needed to pull our travel trailer, and he led my wife Nancy and I to the vehicle that fullfilled our needs. I would like to personnaly thank Scott and the Fianance Manager for their excellence in service. I would also like to thank the entire Szott Automotive Group. I have purchased autos from Szott Ford in Holly,( 2009 Ford Fusion) dealing with Dan Cook, Szott Chrysler Jeep in Whit Lake,( 2 each, Jeep Wrangler Sports )dealing with Doug Ducatt and Mark Rose. And now Scott Robinson of Szott Dodge in Highland.My family and I are gratefull for your great customer service. I also have had the pleasure to have met Tom Szott, who by the way is a great supporter of our local Veterans. Thank You To All Scott Great Job Vincent Oltesvig More

I cannot say enough about my experience with Mr Larry Flowers. I first met Larry through a mutual friend, June 2011. I contacted Larry on his PERSONAL cell phone (he gives customers 24/7 access to reach Flowers. I first met Larry through a mutual friend, June 2011. I contacted Larry on his PERSONAL cell phone (he gives customers 24/7 access to reach him)and within 1.5 hrs he returned my call and we had a meeting set up to get me into another vehicle. Understand that Larry gives 1,000% of his time and energy to customer satisfaction--this is his sole purpose above everything else -- including pricing !!! So, my story goes, by July 3rd,just a few days after I spoke to Larry over the phone, I met him at The Chrysler dealership (down the street from Szott M59 Dodge) and he had me in my new lease vehicle (with 6 miles on it!) in less than 2 hrs!!!! FOLKS,LET ME TELL YOU--IT DOESN'T GET BETTER THAN THIS...YOU WANT THE BEST, YOU NEED TO SEEK OUT THE BEST IN THIS BUSINESS---AND THAT IS MR LARRY FLOWERS OF SZOTT M59 DODGE! So,my story has another chapter...I needed my oil changed & fluids checked. Who do I call?? Larry Flowers! I pulled my car into the service bay and the service manager states,"We're expecting you, Larry told us you were coming"...45 minutes later I was escorted to the service area and told that everything was covered,NO CHARGES FOR TODAY'S SERVICE!!! Have you ever been told this? When have we ever gotten ANYTHING for free?!! Well, it seems that my first oil change, fluid check, tire rotation was covered under the vehicle's warranty !! My story continues...Today,June 16 (Sat), I noticed that my battery light was on... Who do I call?? You got it--Larry Flowers !I called Larry on his cell phone and left a message indicating that my battery light was on and the manual stated that it could be an alternator issue. I also indicated to Larry that I was taking a road trip with this car and was scheduled to leave today. In the meantime,my husband took the vehicle to the nearest dealership to our home (not M59 Dodge). He drove my car into the service bay and stated what the issue was....the service person said, " Sorry, I don't have a mechanic working today and I can't get the part until Tuesday!!!!!" Well, that simply wasn't good enough for me....So, when Larry called me back he immediately stated,"I will take care of you", and "tell you husband to drive the car to Szott and I'm going to find the part for you." Larry proceeded to locate the part that was needed, have a 'driver' go pick up the part from another dealership, make the necessary arrangements with the service department, and have vehicle covered by the manufacturer's warranty. By 2:15 pm, I was on the road again !! UNBELIEVEABLE! Ok,so you're saying, it's too good to be true?? or I must be smoking some funny stuff? I'm here to tell you that this was not a dream, this was real, and I have the paperwork to prove it. If you would like to have a similar experience, you need to take a drive to Szott M59 Dodge and ask for Larry Flowers...or play it safe, call ahead of time and make an appointment. Trust me,you will NOT be disappointed !! Anita K More

Went into the dealership very frustrated after leaving another dealership who really had no desire to help my husband & I in our unique situation. We had an aging SUV and a Mini Cooper (that had to go!) another dealership who really had no desire to help my husband & I in our unique situation. We had an aging SUV and a Mini Cooper (that had to go!) as well as twin 1 year olds so we weren't sure if we needed a van, an SUV or just bite the bullet and get both. Eddie was so patient with my incessant questions and inability to make up my mind on color and options. He worked with us for over 3 hours on the first nice Saturday afternoon of the season. The following Thursday afternoon we drove away with a Druango and a Caravan! Thank you Eddie, thank you from the bottom of my heart! More

I had a great experience at Szott Dodge on M-59. They were very helpful online and at the showroom, the level of customer service created a calm, friendly experience. Jason Hinzman really went above and were very helpful online and at the showroom, the level of customer service created a calm, friendly experience. Jason Hinzman really went above and beyond to help me get an amazing vehicle (2012 Dodge Challenger-yeah buddy!) and made me feel like a valued customer. I will forever use the Szott Dealerships for all future car purchases and services. More

My experience at Szott M59 Dodge a great. We chose this particular dealership based on the selection and the prices. We purchased both a new Durango and a new RAM. Larry followed up the day after the sale particular dealership based on the selection and the prices. We purchased both a new Durango and a new RAM. Larry followed up the day after the sale to ensure that both my husband and I were happy and satisfied with our purchases. Larry has made this car buying experience pleasant and fun. Rob & Sharon More

Atmoshere was fantastic, really nice dealership. All employees were very friendly, helpfull and knowledgeable. I would recommend this dealership to anyone looking for a new car. Beat the price of all fo employees were very friendly, helpfull and knowledgeable. I would recommend this dealership to anyone looking for a new car. Beat the price of all four dealerships near my house and gave me more for my trade in. Just a overall great experience and best of all my wife is very happy with our new mini-van. More

Purchased a new Dodge Charger from here and the salesman was very helpful, very nice and extremely patient and understanding. Love the new car and will be back again! was very helpful, very nice and extremely patient and understanding. Love the new car and will be back again! More

My experience at Szott M59 Dodge was unbelievable. We chose this particular dealership because after doing some research, they had what we wanted at the best price. Larry Flowers, our salesman, went abo chose this particular dealership because after doing some research, they had what we wanted at the best price. Larry Flowers, our salesman, went above and beyond what I had expected. He was prompt, immediately sending me a confirmation e-mail after I applied for financing online, courteous, inviting, honest, and friendly. He made every effort to get me into the best vehicle for the best price. He also, even though it had gotten late and the dealership closed for the night, really took his time to go over all of the different attributes of our new vehicle. We never felt rushed throughout the entire process. Larry's follow-up call the following day to assure that I was a happy and satisfied customer was also much appreciated. The experience was pleasant and not intimidating like I had expected. I was comfortable dealing with Larry and felt like I had made a new friend upon leaving the dealership. More

Mike Waite was one of the most professional sales person I have ever met. He didn't try and pressure us into a truck. He told us all about the truck and all it's features. Looked at our trade in and told us I have ever met. He didn't try and pressure us into a truck. He told us all about the truck and all it's features. Looked at our trade in and told us what they could do for us. Leaving us to think on our own. He went above all other sales people would ever do to get us the truck we wanted at a price I thought could never happen. After all the paperwork was said and done Mike then took us to the truck and helped us program all the new gadgets, then showing us how to use them. Glad he did because we know nothing how to use all the new stuff they have in vehicles today. Mike made it so simple to understand. Thanks again Mike you have a new, returning customer for life. Professional,smart, a all around gentlemen. More

My salesman Jim Leibzeit was the main reason I came to My salesman Jim Leibzeit was the main reason I came to this dealership. He was incredibly accommodating and friendly, and went the extra mile to mak My salesman Jim Leibzeit was the main reason I came to this dealership. He was incredibly accommodating and friendly, and went the extra mile to make sure I got EXACTLY the car I wanted. He was the most persistent of all salespeople I met at the several Dodge dealerships I contacted in Metro Detroit. And, I absolutely LOVE my Dodge Journey Crew. Thanks JIM!!!!!! More