Szott M-59 Dodge LLC
Highland, MI
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Brought my 2019 ram 3500 Laramie in for a fuel pump recall. The first time I took the truck home leaked fluid all over my garage floor. Took the truck back still leaking after I received it back. A sec recall. The first time I took the truck home leaked fluid all over my garage floor. Took the truck back still leaking after I received it back. A second time.Returned it a third time to the dealer. Noticing missing screws and bolts from the recall. Debating on whether or not I want to take it back for a fourth time.or just complete the job myself 😡 More
great service department I brought my vehicle in for a recall on my vehicle. Service was finished sooner than anticipated. Derek D. was really nice. I was expecting them to I brought my vehicle in for a recall on my vehicle. Service was finished sooner than anticipated. Derek D. was really nice. I was expecting them to find thousands of dollars worth of work that needed to be done as dealers tend to do, but they only found three things and 2 I wasn't surprised the other I was so was satisfied with the professionalism and the no pressure to get the work done immediate with them. There is usually a ton of pressure at dealers, but not here. I will definitely be back. Very impressed and would recommend to anyone. Oh, other perks are amazing massage chairs and free coffee in the waiting lounge. Very clean there as well. More
Never again We used to buy all our vehicles from them, but they have changed from the best around to the worst ever. Tried to purchase a jeep there and they trie We used to buy all our vehicles from them, but they have changed from the best around to the worst ever. Tried to purchase a jeep there and they tried to push leasing on us. We have had so many issues with the service dept. I literally caught them in serval lies at their dodge service dept after calling Chrysler headquarters. I use to recommend them to everyone but not now. I drive 30 minutes further to a much better, honest dealer. Szotts is also the most expensive and do not want to offer any deals. Better deals at my new car dealer. Szotts gives Chrysler, Dodge and Jeep a bad reputation in my opinion. More
Superb Service I? have had my van in several times for various items (brakes, tires, oil changes) and the guys have been great. Very helpful and informative. The par I? have had my van in several times for various items (brakes, tires, oil changes) and the guys have been great. Very helpful and informative. The parts department folks were extremely responsive and provided the necessary parts at reasonable prices and quickly. More
Great Customer Service !!!!! Nicholas was a great help to me today. I came in without an appointment and he went above and beyond to get me in and out as fast as possible. H !!!!! Nicholas was a great help to me today. I came in without an appointment and he went above and beyond to get me in and out as fast as possible. He answered all the questions I had and made me feel valued as a customer. I will be coming back for everything! More
Excellent customer service The parts and service departments helped make my auto problems less stressful by making me a top priority. Their prices were resonable and they took c The parts and service departments helped make my auto problems less stressful by making me a top priority. Their prices were resonable and they took care of the problem very quickly, I especially appreciate Nick's thoroughness and help in ordering the correct parts for me. Great team, highly recommend! More
Parts Nicholas in the parts department was awesome to work with. Him and his team were very professional and helpful throughout the whole process. Great tea Nicholas in the parts department was awesome to work with. Him and his team were very professional and helpful throughout the whole process. Great team! More
New vehicle purchased / Service center I purchased a vehicle from Szott Jeep and found the sales department very friendly and honest. My overall experience was fantastic. They delivered on I purchased a vehicle from Szott Jeep and found the sales department very friendly and honest. My overall experience was fantastic. They delivered on every item they that we discussed. I also have a older vehicle that needed repairs and they were very competitive and easy to work with. I gave the dealership two thumbs up. More
Very relaxing I felt very at ease and comfortable while waiting for my vehicle to be repaired. I was provided beverages and snacks. The staff was very helpful with I felt very at ease and comfortable while waiting for my vehicle to be repaired. I was provided beverages and snacks. The staff was very helpful with questions about the cars in the showroom. I was there over 3 hours but the time went by so quick it felt like nothing. I would recommend this dealership to anyone. More



