Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back

Szott M-59 Dodge LLC - Service Center

Highland, MI

3.3
26 Lifetime Reviews Review Dealership

26 Reviews of Szott M-59 Dodge LLC - Service Center

Sort by
December 16, 2019

"great service department"

- steveo0915

I brought my vehicle in for a recall on my vehicle. Service was finished sooner than anticipated. Derek D. was really nice. I was expecting them to find thousands of dollars worth of work that needed to be done as dealers tend to do, but they only found three things and 2 I wasn't surprised the other I was so was satisfied with the professionalism and the no pressure to get the work done immediate with them. There is usually a ton of pressure at dealers, but not here. I will definitely be back. Very impressed and would recommend to anyone. Oh, other perks are amazing massage chairs and free coffee in the waiting lounge. Very clean there as well.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Deirrick Daubenspeck
5.0
June 11, 2019

"Never again "

- Neveragain

We used to buy all our vehicles from them, but they have changed from the best around to the worst ever. Tried to purchase a jeep there and they tried to push leasing on us. We have had so many issues with the service dept. I literally caught them in serval lies at their dodge service dept after calling Chrysler headquarters. I use to recommend them to everyone but not now. I drive 30 minutes further to a much better, honest dealer. Szotts is also the most expensive and do not want to offer any deals. Better deals at my new car dealer. Szotts gives Chrysler, Dodge and Jeep a bad reputation in my opinion.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Deirrick Daubenspeck
1.0
Mike Rose
1.0
December 14, 2017

"Parts"

- Cancer77

Nicholas in the parts department was awesome to work with. Him and his team were very professional and helpful throughout the whole process. Great team!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nick Stewart
5.0
December 14, 2017

"Excellent customer service"

- Megmarie

The parts and service departments helped make my auto problems less stressful by making me a top priority. Their prices were resonable and they took care of the problem very quickly, I especially appreciate Nick's thoroughness and help in ordering the correct parts for me. Great team, highly recommend!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nick Stewart
5.0
December 14, 2017

"Great Customer Service"

- M2M

Great Customer Service!!!!! Nicholas was a great help to me today. I came in without an appointment and he went above and beyond to get me in and out as fast as possible. He answered all the questions I had and made me feel valued as a customer. I will be coming back for everything!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nick Stewart
5.0
December 14, 2017

"Superb Service"

- Parmentier

I? have had my van in several times for various items (brakes, tires, oil changes) and the guys have been great. Very helpful and informative. The parts department folks were extremely responsive and provided the necessary parts at reasonable prices and quickly.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Rose
5.0
Nick Stewart
5.0
October 28, 2017

"New vehicle purchased / Service center "

- Thill@customclosetandgarage

I purchased a vehicle from Szott Jeep and found the sales department very friendly and honest. My overall experience was fantastic. They delivered on every item they that we discussed. I also have a older vehicle that needed repairs and they were very competitive and easy to work with. I gave the dealership two thumbs up.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Schneider
5.0
January 12, 2017

"Very relaxing"

- Mike Dudley

I felt very at ease and comfortable while waiting for my vehicle to be repaired. I was provided beverages and snacks. The staff was very helpful with questions about the cars in the showroom. I was there over 3 hours but the time went by so quick it felt like nothing. I would recommend this dealership to anyone.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Krzeszak
5.0
Other Employees : Greg
August 23, 2016

"Waiting for final outcome"

- Robert R Stevenson

Have been dealing with numerous issues since bringing in my vehicle for a recall service last August.... Has been a roller coaster of a process so far, but it appears to be solved at this point.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Adam White
August 17, 2016

"I'm very happy with my most recent visit for service!"

- Charles Blogg

My Dodge Journey was recently taken in for routine maintenance and new brakes, plus a noise from the rear of the car. The noise had been progressively getting louder. I was concerned about safety issues regarding the wheels in the back of the car. The noise was diagnosed as worn out right front wheel bearing and a left rear wheel bearings. When I picked up the car, it braked great and all under-body and wheel noises were gone. My Journey has 210K miles on it and it sounds and brakes like new. I appreciate all the hard work and car care I've received from Adam and his team. By the way, the cost to me was very reasonable.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adam White
1
1 - 10 of 26 results