CRISTIN FITZPATRICK has amazing customer service skills. My husband called her and let her know we were looking for a car. She called me and was diligent in following up with me. She is genuine, so very personable, yet maintains her professionalism. Although I was unable to get a car to NO fault of Cristins or dealership, she was considerate, compassionate and extremely helpful in trying to get us the best deal and the best car! I would recommend Szott dealership.... and for the best experience ask for CRISTIN FITZPATRICK, she will do her best to get you what you need regardless of your circumstances. Thanks so much Cristin for your hard work, you will be seeing us again! You are truly an asset to Szott Toyota dealership!!!!