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Szott M-59 Toyota

Waterford, MI

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371 Reviews

4178 Highland Road

Waterford, MI

48328

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Showing 371 reviews

June 29, 2016

Worst Experience Ever. Me and my wife where first displeased with our sales person felt like he knew nothing about what we wanted. Then when we wanted some pricing, the mana More

by davem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Koski
Jul 12, 2016 -

Szott M-59 Toyota responded

Thank you for taking the time to provide us with this feedback. I am sorry that you had a bad experience with our salesperson and sales manager. Our Szott Auto Core Values include Respecting Everyone and creating a Fun Customer Experience, and that did not happen in your case. I will use this feedback to coach our team about our Core Values.

June 15, 2016

Welcoming experience Everyone at Szott was helpful and ready to see that our needs were met. They readily answered all questions and made sure that we were fully satisfie More

by TeraN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am very bad at remembering names. The woman manager who helped us also derserves a commendation. Thank You for all your assistance and time., Ray Sadler
June 13, 2016

Very friendly AWESOME dealership! I came to this dealership with a Toyota make and model in mind and Mr. Sadler helped me get the best deals on my new Corolla. He was extremely helpful More

by alysonlb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Sadler
June 06, 2016

rav4 purchase From the first introduction to the signing of paperwork, the experience was professional, thorough, informational, and helpful with the feeling of bei More

by rr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilene Adler, Ray Sadler
May 31, 2016

Business Failures Sent a email "No Response" Called the dealership "No Answer" Visited the dealership "No Greeting" saw "Empty Desk" and a "bare showroom" no vehicles t More

by fullcourt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 13, 2016 -

Szott M-59 Toyota responded

Thank you for your feedback. I apologize that we were unable to have a salesperson available to work with you. We will be increasing our staffing levels based on your comments.

May 23, 2016

Pleased with the experience We knew exactly what we wanted when we first met with Ray. He did a great job of explaining our questions/concerns and kept us informed throughout the More

by Nice car buying experience
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Sadler
May 14, 2016

Very professional approach with high quality service. Excellent service provided by Mr. Ray Sadler. Very impressed by him and rest of the dealership staff. They have an all star staff with MVP in Ray Sadl More

by mehboob fatteh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Sadler
May 08, 2016

Ray is helping Toyota go to new Places Ray Sadler is an outstanding sales consultant! His product knowledge, customer relationship management and customer focus truly differentiate him in More

by johnw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Sadler, Tim Maxwell, Ray Sadler, Tim Maxwell
May 01, 2016

One of the best car buying experiences we have had! We came to Szott Toyota looking for a new Camry Hybrid. We were shown the inventory and easily chose our new car. We worked with Ray Sadler and with More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Sadler, James Koski
April 29, 2016

Thank you Andy Tavarez Thank you Andy for your patience. It was my first experience of leasing a car and it was so good. I got a good deal and I think I'm going to continue More

by Rosa04-28-16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tavarez
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