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TDR Auto Plaza

Kearney, MO

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104 Reviews

801 N Country Ave

Kearney, MO

64060

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Showing 104 reviews

October 12, 2018

Great service Came in with an idea of what I wanted. Steve helped me find it and was able to help me get a payment I could afford. More

by Schmitterc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Burchett, Scott Ostrander
October 10, 2018

A great experience! The associates at TDR took care of me from start to finish and made sure I was selecting the right vehicle for my needs! They were helpful at every st More

by avanfossan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Tuff, Grant Hunter, Dane Moss
October 08, 2018

Fast and Friendly Got the truck I was wanting at a great price plus aftermarket additions! Sale was complete super fast! Awesome service department due to finishing th More

by Hamilton5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Tuff, Tyler Hamilton
October 06, 2018

Excellent customer service. Denise in sales, Tyler in service ave the ladies in paperwork showed more than just customer service they showed they truly care about the people they More

by jjmj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Hamilton
October 05, 2018

Excellent selection and excellent service!!! Great time dealing with all the employees at TDR. Customer experience was terrific. Thank you all for all your help! I would recommend TDR to anyon More

by jasonhoyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Moss, Dirk Moss, Jaime Tuff
October 04, 2018

Outstanding Experience This is a family owned local dealership. They were warm and welcoming. Josh our Sales person was easy going and friendly. Not at all pushy. Their p More

by gabhin27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh B
October 03, 2018

Good job but took a while. Had my oil changed took an hour they didn’t have mine in stock. Waiting room is the pits big old leather chairs with rips in them. More

by 12dorithy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
October 03, 2018

Great place and the service department is also amazing if something goes wrong and u have the warranty they are quick to fix it everyone is super friendly i More

by alisha30!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler , Jaime Tuff
October 03, 2018

quick and simple very helpful and would recommend to anyone ! every thing was done when they said it would and they even filled my purchase with gas before I left ! t More

by alkires
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve burchett
October 03, 2018

Pushy sales and rude I have dealt with all types of dealers from 2nd chance lots to big box dealerships and never had a dealer be so rude on a big purchase and act like th More

by Bmoulder02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Denise
Oct 12, 2018 -

TDR Auto Plaza responded

Hey my name is Dane Moss and I am one of the managers up here at TDR Auto Plaza. I am extremely sorry that you did not have a good experience at our dealership. We strive to try and make it so everyone has the best car buying experience possible when they step foot into our dealership. We are by no means perfect and slip up from time to time on making that great experience happen every single time. We have went over this with our sales staff to prevent it from happening in the future. We are still growing and working on making our processes better. It's always tricky when we end up with two people on one vehicle, because there is always one party coming out unhappy most of the time. I'm glad you were able to purchase the truck, I hope you are enjoying it. Thank you on the positive feedback on Tyler, he is doing an amazing job running our service department. Once again I am truly sorry about your experience when buying your truck. If you ever need anything in the future I hope you give us a opportunity to earn your business. Feel free to contact me personally in the future for anything you may need. My cell phone is 816-615-1157 (call or text)

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