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THE COLLECTION
4.9
263 Lifetime Reviews
200 Bird Rd, Coral Gables, Florida 33146 DirectionsSales: (305) 444-5555
Service: (305) 444-1111
Parts: (305) 461-2121
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 7:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 263 reviews
December 24, 2019
"My Sales Person Wilton Buitrago was AWSOME! He was..."
- drharrellMy Sales Person Wilton Buitrago was AWSOME! He was professional, kind, & patient. He walked me through the entire process of the stressful "remote" purchasing. He was honest & efficient in his responses. I was so comfortable with him that I didnt even get an independent inspection. The entire process occured at the exact timelines that he communicated & the vehicle was exactly as he described. Anything I requested....from detailed photos to documents he provided timely & with kindness & patience. I'm 54 yrs old & encountered a lot of Sales people but Wilton outdone them all......especially in current times where customer service has drastically declined. Wilton is the reason I will be recommending The Collection to all of my 160 professional Employees at my Company. The Collection should be proud & greatful to have a person like Wilton represent their Company. Thanks again Wilton & The Collection. GOD BLESS!
Read MoreEmployees Worked With
Wilton Buitrago
Helpful December 23, 2019
"I have never had such a positive experience when buying..."
- jillpressI have never had such a positive experience when buying or leasing a car. From start to finish, everyone was over the top superb. I will recommend The Collection to everyone... I’m a fan for life. Thank you Pete, Lisa and Jeff, you’re stuck with me now!!!
Read MoreEmployees Worked With
Pete, Lisa, Jeff
December 21, 2019
"Bought 2017 Porsche Cayenne from Collection. I am from..."
- dhnlinBought 2017 Porsche Cayenne from Collection. I am from New Jersey area and all transitions are smooth and on times as described. Specially, Lama is very reliable help me out every steps of the way. Will do business again in the future.
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Lama
November 21, 2019
"A great experience"
- sudreI have been a customer of The Collection for over 20 years and this means something special. This time I was attended by the Audi Specialist Ms. Mariana Meija-Ricart. The service was perfect. She is a competent, polite and fully committed customer service professional. Mrs. Mariana, thank you very much.
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MARIANA MEIJA-RICART
November 19, 2019
"This was my second time doing business with The..."
- Maria AThis was my second time doing business with The Collection. They will work with you to give you the best deal. My Audi Brand Specialist was Mariana Mejia, this lady is the best, she was honest and clear with me at all times, and at the end got me what was the best according to my budget. I’m very happy with my new lease!
Read MoreEmployees Worked With
Mariana Mejia
November 18, 2019
"top-notch salesman Luis Hernandez, excellent food steward"
- jprussoThe Collection has an excellent staff. They make you feel at home, from the guys outside in the reception who take your car to the beverage service, to the person discussing your car with you. They do not hurry you along, but give you their exclusive attention. I did not buy a Maserati, but you did not have Alfa Romeo on the list! I thought Maserati owned the Alfa company,
Read MoreEmployees Worked With
Luis Harnandez
October 30, 2019
"William Fernandez and Luis Tur were amazing. Best..."
- HgarcugaWilliam Fernandez and Luis Tur were amazing. Best experience ever buying a car. If you want the best exceptional service this is the place to go
Read MoreEmployees Worked With
William Fernandez & Luis Tur
October 22, 2019
"Nic Gamarra, Steve Barmann - true professionals. "
- CustomerNic, Steve and The Collection deliver - again. These people, and their team, are superb, professional and exceed expectations. I recommend them, without hesitation, to anyone looking for a Ferrari.
Read MoreEmployees Worked With
Nicolas Gamarra, Steve Barmann
October 21, 2019
"Amazing service "
- alessandro0718Came to fix a problem in my Audi Q7 2018 and ended up leaving with a new car. Mariana and her team were not only able to assist me with my needs but to accommodate all my requests. Thanks to Mariana Mejia Ricart and Giovanni Martinez for their outstanding work.
Read MoreEmployees Worked With
Mariana Mejía-Ricart Giovanni Martinez Luis Tour
October 09, 2019
"Wonderful experience, excellent customer service! Mr...."
- PeterWonderful experience, excellent customer service! Mr. Garcia is extremely professional, charismatic, friendly and one of the best Sales Associates that I have ever dealt with. I highly recommend him to any customers visiting the Collection on Bird Road, Coral Gables, Florida.
Read MoreEmployees Worked With
Juan Garcia
