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THE COLLECTION
Coral Gables, FL
554 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 554 reviews
June 15, 2021
Excellent service with very knowledgeable personnel. Comfortable, clean facilities. High quality, upscale brands with sales reps assigned to each brand allowing excellent knowledge of the the cars you a Comfortable, clean facilities. High quality, upscale brands with sales reps assigned to each brand allowing excellent knowledge of the the cars you are considering to buy for each make. More
by Carlos
Employees Worked With
Javier Garcia
June 09, 2021
excelente services sales personal very educativo make me no presure in buyng Dimitri with the collection jaguar what ‘s an excelente salesperson educated and knowledgedle no presure in buyng Dimitri with the collection jaguar what ‘s an excelente salesperson educated and knowledgedle More
by bettymolinares
Employees Worked With
dimitri
June 01, 2021
Erick Flores in service, you are a hero! A thousand thanks! You really made a difference. I appreciate your customer service. I look forward to doing more business at the collection because of you. thanks! You really made a difference. I appreciate your customer service. I look forward to doing more business at the collection because of you. More
by alberthamiltongordon
Employees Worked With
Erick flores
May 27, 2021
Excellent experience leasing a new audi. Kelsey was very attentive. Overall the service was fast and professional. Thank you for your help and keep up the good work. very attentive. Overall the service was fast and professional. Thank you for your help and keep up the good work. More
by Andy
Employees Worked With
Kelsey Giebel
May 22, 2021
I am a Ferrari owner and an used to much more personalized service. At The Collection, all the cars are serviced in the same drive in area. The service drive in is very crowded and it takes too l personalized service. At The Collection, all the cars are serviced in the same drive in area. The service drive in is very crowded and it takes too long to get attended to. More
by jlamine
Employees Worked With
NA
May 20, 2021
Excellent, excellent, excellent! And Eric was amazing! I am very impressed with the service, with Eric's kindness and professionalism. You conquered my heart. I will definitely be back and certainly recomme am very impressed with the service, with Eric's kindness and professionalism. You conquered my heart. I will definitely be back and certainly recommend The Collection to my friends. More
by Letty
Employees Worked With
Eric
May 18, 2021
Juan was great! He answered all of our questions, and he worked really hard to give us the best deal possible. The paperwork could have been a little faster... worked really hard to give us the best deal possible. The paperwork could have been a little faster... More
by aandradeg
Employees Worked With
Juan Corniel
May 18, 2021
BUYERS BEWARE - MAKE SURE TO DOUBLE-CHECK THE PAPERWORK!!! I have in my life purchased several cars from the collection in Coral Gables including 2 Cayanne's, a Convertable 911, and more. I dec PAPERWORK!!! I have in my life purchased several cars from the collection in Coral Gables including 2 Cayanne's, a Convertable 911, and more. I decided to lease my daughter a Jaguar XE in 2018 (BIG mistake) this last purchase will be my last EVER from the collection. After going back and forth with the sales rep and manager I agreed to a number for the car including 12k miles. I am guilty of trusting him and without glasses signing a lease he didn't change after our last negotiation and put 10k per year. I agree I am partly guilty for trusting the sales guy, BUT I would have NEVER signed a lease for my daughter who was attending school at USF at the time coming home at least 2x per month and only takes 10K miles per year. When I turned in the car, I thought I was under the miles and was happy, however, I got a bill for 3500 miles over for 39 months, it only $487 + tax BUT it is the principal knowing what I was told the day I signed for the car. I did reach out to Chase and the Collection and got no assistance whatsoever, in fact, they basically told me it's ok if I don't come back! Shame on them for not helping a customer. MAKE SURE YOU DON'T TRUST THE SALES REPS WORD, CHECK, DOUBLE-CHECK AND MAKE SURE THEY GIVE YOU WHAT THEY SAY THEY ARE! More
by BradSMiami
Employees Worked With
Javier Garcia
