
THE COLLECTION
Coral Gables, FL
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Excellent service with very knowledgeable personnel. Comfortable, clean facilities. High quality, upscale brands with sales reps assigned to each brand allowing excellent knowledge of the the cars you a Comfortable, clean facilities. High quality, upscale brands with sales reps assigned to each brand allowing excellent knowledge of the the cars you are considering to buy for each make. More
excelente services sales personal very educativo make me no presure in buyng Dimitri with the collection jaguar what ‘s an excelente salesperson educated and knowledgedle no presure in buyng Dimitri with the collection jaguar what ‘s an excelente salesperson educated and knowledgedle More
Erick Flores in service, you are a hero! A thousand thanks! You really made a difference. I appreciate your customer service. I look forward to doing more business at the collection because of you. thanks! You really made a difference. I appreciate your customer service. I look forward to doing more business at the collection because of you. More
Excellent experience leasing a new audi. Kelsey was very attentive. Overall the service was fast and professional. Thank you for your help and keep up the good work. very attentive. Overall the service was fast and professional. Thank you for your help and keep up the good work. More
I am a Ferrari owner and an used to much more personalized service. At The Collection, all the cars are serviced in the same drive in area. The service drive in is very crowded and it takes too l personalized service. At The Collection, all the cars are serviced in the same drive in area. The service drive in is very crowded and it takes too long to get attended to. More
Excellent, excellent, excellent! And Eric was amazing! I am very impressed with the service, with Eric's kindness and professionalism. You conquered my heart. I will definitely be back and certainly recomme am very impressed with the service, with Eric's kindness and professionalism. You conquered my heart. I will definitely be back and certainly recommend The Collection to my friends. More
Juan was great! He answered all of our questions, and he worked really hard to give us the best deal possible. The paperwork could have been a little faster... worked really hard to give us the best deal possible. The paperwork could have been a little faster... More
BUYERS BEWARE - MAKE SURE TO DOUBLE-CHECK THE PAPERWORK!!! I have in my life purchased several cars from the collection in Coral Gables including 2 Cayanne's, a Convertable 911, and more. I dec PAPERWORK!!! I have in my life purchased several cars from the collection in Coral Gables including 2 Cayanne's, a Convertable 911, and more. I decided to lease my daughter a Jaguar XE in 2018 (BIG mistake) this last purchase will be my last EVER from the collection. After going back and forth with the sales rep and manager I agreed to a number for the car including 12k miles. I am guilty of trusting him and without glasses signing a lease he didn't change after our last negotiation and put 10k per year. I agree I am partly guilty for trusting the sales guy, BUT I would have NEVER signed a lease for my daughter who was attending school at USF at the time coming home at least 2x per month and only takes 10K miles per year. When I turned in the car, I thought I was under the miles and was happy, however, I got a bill for 3500 miles over for 39 months, it only $487 + tax BUT it is the principal knowing what I was told the day I signed for the car. I did reach out to Chase and the Collection and got no assistance whatsoever, in fact, they basically told me it's ok if I don't come back! Shame on them for not helping a customer. MAKE SURE YOU DON'T TRUST THE SALES REPS WORD, CHECK, DOUBLE-CHECK AND MAKE SURE THEY GIVE YOU WHAT THEY SAY THEY ARE! More