THE COLLECTION

Went to The Collection today with my Jaguar. I had set up appointment online. Was greeted at entrance and was shown the office of my service writer. Jennifer Farrell helped me with the issue the Jaguar was h appointment online. Was greeted at entrance and was shown the office of my service writer. Jennifer Farrell helped me with the issue the Jaguar was having. She walked me around dealer as I was interested in ordering a car cover. I was very impressed with the text message of my vehicle diagnostics sent to my phone within a few hours of dropping off vehicle. Overall very professional atmosphere. More

Excellent customer service and facilities. Sales person was honest, direct and very pleasant, best ever! Highly recommend him and the Collection! Will surely return for next vehicle! was honest, direct and very pleasant, best ever! Highly recommend him and the Collection! Will surely return for next vehicle! More

Jennifer and the team offered excellent service. The communication was thorough and the the pricing was fair. We are always made to feel special at the Collection communication was thorough and the the pricing was fair. We are always made to feel special at the Collection More

I will start by saying that I am an extremely difficult customer to please and even work with; meticulous, needy, with extremely high expectations. With that, I want to over emphasize what a great decision customer to please and even work with; meticulous, needy, with extremely high expectations. With that, I want to over emphasize what a great decision it was to purchase my dream car (Porsche Macan) from The Collection Pre-Owned Miami! Excellent customer service starts with a great Manager and William Pena proves just that! He was overtly genuine and honest throughout the sales process, which gave rise to my own trust that everyone on their team had my best interest in mind! Carlos Tamayo is an attentive, customer-centric employee, who truly went above and beyond to provide exceptional service and more importantly ensure my complete satisfaction! (*Reminder I can very easily turn into "Karen"*) At all times he exercised endless patience, maintained a can-do attitude, and provided prompt responses to my never-ending questions. So if you are considering buying a pre-owned luxury car, I HIGHLY recommend you go to CPO and if you want to be certain you will be satisfied with your experience make sure you ***ASK FOR CARLOS TAMAYO!*** More

Outstanding service- from quote to purchase. I highly recommend this dealer to anyone who wants a high touch Experience. The sales person texted me to make sure I didn’t have any questions after I left recommend this dealer to anyone who wants a high touch Experience. The sales person texted me to make sure I didn’t have any questions after I left that morning with my new car. More

Very good in any wayVery good attentionVery good Very good in any way Very good attention Very good service Very safe with all protocols Juan Garcia is a wonderful person, and good seler Very good in any way Very good attention Very good service Very safe with all protocols Juan Garcia is a wonderful person, and good seler More

Been a customer of The Collection for over 20 years. Larry Veloz at Alfa Service was awesome! Great service and SUPER punctual. Perfect!! Thank you!! Highly recommend him!! Larry Veloz at Alfa Service was awesome! Great service and SUPER punctual. Perfect!! Thank you!! Highly recommend him!! More

Very professional and courteous staff, particularly Jose Henriquez. Always responsive, and great customer service for any issues with Maserati. Beautiful waiting area, with cafe as well. Henriquez. Always responsive, and great customer service for any issues with Maserati. Beautiful waiting area, with cafe as well. More

Absolutely. Visited and was very happy with the entire staff made us feel welcome. Juan Garcia our sales guy was great. Thank you Juan G staff made us feel welcome. Juan Garcia our sales guy was great. Thank you Juan G More

Really good at his work súper profesional and friendly at the same time. The seller was really there for any questions and suggestions thank you the same time. The seller was really there for any questions and suggestions thank you More