THE COLLECTION

do not go !!! I made an appointment for my Porsche Boxster s car on the 17th of June 2020 from the service named The Collection. Radio is working but there was no s I made an appointment for my Porsche Boxster s car on the 17th of June 2020 from the service named The Collection. Radio is working but there was no sound, I told them. They returned to me in a few days, saying that they were looking at the car and that the problem was also a booster. and they asked me to mail me the invoice and accept it. In the invoice they sent, I also checked the prices of the the collection's parts department and checked the prices. the price they gave me was $ 1375.00 and the price I learned was $ 1069.70. When I communicated this situation to the official, he stated that he would meet with his manager and return, and on his return he sent an invoice that I was right and had a reduced price. The number of this part is [7PP-035-223-AA]. I said that I accepted the adjusted invoice as $ 1845.38 including part, labor, shop fee and tax. and I also asked the employee if there would be any other wages. The employee informed me that they were controlling the vehicle and that everything would be improved as a result of changing this part. I also trusted this situation and responded via e-mail and gave my approval. one day after this correspondence, they returned to me again and they told me that the seat was not working and that the part they were going to replace was under the seat and they wanted a fee for this additional fee of $ 195.00 plus they did not accept this fee. They reported that they charge you $ 975 plus fee as the cleaning fee, they just reported it to be the cleaning fee. When I asked them to charge them an extra fee, they last sent an invoice of $ 5,520.80. The last bill they sent, initially apologized, had raised the booster price 1375.56 again. Let me listen if there are interested or authorized people who read and follow this. I have all the correspondence available, I have the invoices you sent. I will be purified when my legal right [covid 19] is over. I came to your service with my lawyer to pick up my vehicle. I had a meeting with your Ferrari manager. If your MANAGER tells me that your lawyer will meet with your lawyer with a cocky attitude, I can not take my car back as I gave it, and at the same time, the right seat is delivered in a dysfunctional and upright position. I would like to point out that nobody can sit in an upright position where the seat is standing, which is more important to prevent me from using the right mirror. When I shared this situation with the employees there, they asked me to take my car and go and they said there are no masters. if my car has a malfunction, the service I came from had to tell me that if I wanted to request control money when I wasn't going to do it, it should first tell me that it had checked and prove it. More

Very professional and courteous service. Is out of my way but worth the drive. Plus some of the best collection of cars to browse while you wait! Lorenzo is great. Responsive and friendly way but worth the drive. Plus some of the best collection of cars to browse while you wait! Lorenzo is great. Responsive and friendly More

First class and professional operation. Very pleased with Jaguar sales division. My rep, Juan Garcia, gets thumbs up and five stars.i will be a repeat customer. Jaguar sales division. My rep, Juan Garcia, gets thumbs up and five stars.i will be a repeat customer. More

Luis Hernandez was amazing! he was very patient and did everything so i could get the maserati that i loved. I went a lot of times to be sure and always received me and answer all my questions. Also very a everything so i could get the maserati that i loved. I went a lot of times to be sure and always received me and answer all my questions. Also very accessible. Thank you! More

My experience at The Collection was excellent. We were giving top notch service by Jorge Penas. I highly recommend this dealership to all my family and friends. giving top notch service by Jorge Penas. I highly recommend this dealership to all my family and friends. More

Great service, fast, courteous, I will recommend. AlWays a pleasant experience dealing with the Collection in Miami. I will continue to buy all of my new vehicles there. a pleasant experience dealing with the Collection in Miami. I will continue to buy all of my new vehicles there. More

Fantastic Customer Experience After being in the market for a reasonably priced and decently equipped Porsche, I stumbled upon a fantastic Porsche in The Collection's inventory. After being in the market for a reasonably priced and decently equipped Porsche, I stumbled upon a fantastic Porsche in The Collection's inventory. Lightly used and with a few miles, ready to be sold at a very competitive price. The inventory of an authentic collection is only half the tale, I must say that without the right keepers, the guys that maintain and sell the vehicles are what drive the deals and send happy customers their way. I've bought a couple of vehicles throughout my lifetime. Without hesitation, it is easy to say that Mr. William Peña and Francisco Lasprilla are wholly customer-centric and will do their best to guide you through your vehicle purchase. Not only they have a fantastically diverse car catalog catering to every taste and whim. They side with the customer when it comes down to close a deal. They help you with the trade if it's in good shape and with the banks to get you the best interest rate if your creditworthiness allows it or a more than fair deal if you're paying cash. More

Excellent service and costumer care . It’s my 4th, car with them and never had any problems. I strongly recommend them. Also the deslership is very nice with them and never had any problems. I strongly recommend them. Also the deslership is very nice More

The best car dealer in Miami. Fast, friendly and The best car dealer in Miami. Fast, friendly and knowledgeable salesman. Great service, from explain new features, set up of all features and deli The best car dealer in Miami. Fast, friendly and knowledgeable salesman. Great service, from explain new features, set up of all features and delivery of your new car at home! More

Excellent attention, very fast transaction, very professional , This is my thirth experience with the Collection and I am really happy with the support in each transaction. Thank you! professional , This is my thirth experience with the Collection and I am really happy with the support in each transaction. Thank you! More