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THE COLLECTION
Coral Gables, FL
554 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 554 reviews
April 18, 2019
Pick up a car Amazing sales person !!! He is extremely knowledgeable, takes care of every singe detail before, during and after the sale. One of the main reasons I Amazing sales person !!! He is extremely knowledgeable, takes care of every singe detail before, during and after the sale. One of the main reasons I always return is him. More
by Vcv
Employees Worked With
Steve barman
April 17, 2019
New Car Lease Very helpful! Great customer service and knowledgeable on the product she’s selling! Will do business with her and the collection again!! Great job Very helpful! Great customer service and knowledgeable on the product she’s selling! Will do business with her and the collection again!! Great job Guys More
by AlexW
Employees Worked With
Mariana, Mejia-Ricart
April 17, 2019
Superb service Charmaine, William and Luis were patient in the car choosing. They were not pushy and the transaction went smoothly. This is my third card with the co Charmaine, William and Luis were patient in the car choosing. They were not pushy and the transaction went smoothly. This is my third card with the collection More
by Andres0517
Employees Worked With
Charmaine, William, Luis
April 17, 2019
Amazing personal service The best car purchase experience of my life. I am75 years old. The level of attention of the salesperson was way beyond good. I totally recommend it. The best car purchase experience of my life. I am75 years old. The level of attention of the salesperson was way beyond good. I totally recommend it. More
by calcutta4e
Employees Worked With
Danielle Fernandez.
April 11, 2019
R8 Spyder joy ride..review worse than Poor! This is a multi brand dealership with careless care for the Audi flagship R8 Spyder. Went for 8am service advisor says oh we are backed up 3 days! This is a multi brand dealership with careless care for the Audi flagship R8 Spyder. Went for 8am service advisor says oh we are backed up 3 days! I asked why did you ask me to come in then?? You know I don’t like anyone driving it as you must do 1 mile fir the oil change. Said well we have to put in the basement will look at it ASAP. I advised him the day before I have to be out by 3pm, Tells me rivets have to be drilled to remove bumper to access modules will need a week on the flier apart to wait fir parts from Germany.. Car stayed in basement no oil change nothing so decided something did not feel right, picked up found radio station in hip hop 2 miles driven when they know well no oil change was done.. In the end stay away if you love your car! Decided to call other dealers specific to Audi, Boy!! Like a used car dealership vs a Rolls Royce dealership, floors at Audi are spotless team great ALL professional they tell you what’s wrong, no rivet drilling!! Gosh a nightmare of xx as they think they are so great know it all’s when really it’s a facade. Not someone who likes to hurt the owner though this is Audi’s Top car and they treat you with no respect towards the car or to the owner,, Scary service department, After I got in and drive away the radio was off satellite in FM so they had time to put the top down drive the heck out of it and waste your time by doing nothing no oil no repair and my god the solution of leaving a 200k car apart in their dirty service department while it’s not necessary because they don’t know what they are doing was the clincher, Left 3 voicemails 3 texts if my displeasure and not a peep.. Hope this saved an Audi customer! More
by Beware!
Employees Worked With
Marllon
April 05, 2019
Amazing experience I had an amazing experience during the process of buying my new Audi TT 20 Anniversary last Wednesday. Rick Duarte was fantastic and very professional I had an amazing experience during the process of buying my new Audi TT 20 Anniversary last Wednesday. Rick Duarte was fantastic and very professional and the manager too. So, I will recommend to all my friends to visit your showroom when are interesting of a nice and important vehicle. Thanks again. Juan Manuel Barreiro. More
by Juan Barreiro
Employees Worked With
Enrique Duarte
April 04, 2019
SQ5 Lease Just leased an SQ5 from the collection in Coral Gables and the experience could not have been better. Working with Danielle and William was an absolut Just leased an SQ5 from the collection in Coral Gables and the experience could not have been better. Working with Danielle and William was an absolute pleasure. The entire transaction took approx 15 days to negotiate and get to the price/budget I was looking for. I went on month end and truly made the deal perfect. We highly recommend checking the collection when in the market for a new Audi. In particular, visit Danielle F. and William F. Both are truly professional people and will not pressure to buy unlike other specialists. Thank you!!! We love our new SQ. More
by arturob
Employees Worked With
Danielle Fernandez, William Fernandez
April 01, 2019
Helpful salesperson Great staff, they really take time with you and explain you options and features. They don’t rush you, great support. The salesperson really earned th Great staff, they really take time with you and explain you options and features. They don’t rush you, great support. The salesperson really earned the sale. More
by Luciamariacruz
Employees Worked With
William Fernandez
March 29, 2019
Mariana is the best Mariana’s customer service is the best! I wouldn’t buy a car from anyone else! She is friendly and very knowledgeable and made buying a car a breeze. Mariana’s customer service is the best! I wouldn’t buy a car from anyone else! She is friendly and very knowledgeable and made buying a car a breeze. More
by lilly
Employees Worked With
Mariana Ricart
March 25, 2019
Awesome! Benigno Cruz from sales and Gustavo Borges from financing were incredible throughout the entire purchase process. I highly recommend working with them Benigno Cruz from sales and Gustavo Borges from financing were incredible throughout the entire purchase process. I highly recommend working with them and will definitely share their contacts with my friends and family. More
by Jazmiami
Employees Worked With
Benigno Cruz, Gustavo Borges
