
THE COLLECTION
Coral Gables, FL
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Many customers have nothing but complaints about this dealership. From Ferrari to Porsche, the Service department is regarded as arrogant, and unaccomodating. The one exception is the parts department wh dealership. From Ferrari to Porsche, the Service department is regarded as arrogant, and unaccomodating. The one exception is the parts department which is friendly and very helpful. <br><br>Service Department is often not familiar with the latest Porsche (PCNA) service bulletins and engine software updates and respond with comments such as "don't believe everything you read on the web" or we'll check on that the next time Porsche comes by" (the next scheduled visit by Porsche was 3 months later). <br><br>Having certain components replaced under warranty can be a real pain. Direct Contact with Porsche has lead to immediate results on two occasions and immediate replacement of parts upon inspection.<br><br>When car was out of warranty, they refused to install factory approved tires purchased from a third party claiming "Porsche would not allow this". Other Porshe dealer did this immediately.<br><br>Collection have a reputation for skipping over people who have had their names on wait lists for cars. They often require much larger deposits on wait listed vehicules. <br><br>NOT RECOMMENDED. CHAMPION IN WEST PALM IS FAR SUPERIOR.<br><br> More