Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

THE COLLECTION

Overview Reviews (554) Inventory (472)

THE COLLECTION

Name: THE COLLECTION
Address: 200 Bird Rd, Coral Gables, FL, 33146, US
Telephone: (786) 628-3723
Rating: 3.9

3.9

554 Reviews

200 Bird Rd, Coral Gables, Florida 33146

Directions Directions

Sales: (786) 628-3723

Service: (305) 444-1111

Parts: (305) 461-2121

Contact Dealership

THE COLLECTION

Coral Gables, FL

Overview

Reviews

Vehicles

3.9

554 Reviews

Call Dealership (786) 628-3723

View Awards

200 Bird Rd

Coral Gables, FL

33146

Directions

3.9

554 Reviews

Write a review

View 10 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

View 10 Awards

Overview Reviews (554) Inventory (472)

Contact THE COLLECTION

Sales: (786) 628-3723

Service: (305) 444-1111

Parts: (305) 461-2121

Call (786) 628-3723

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Contact Dealership

Filter Reviews by Keyword

buying experience loaner car loan sales person make appointment professional negotiate price

By Type

Showing 554 reviews

January 21, 2022

SERVICE VISIT

We received excellent and courteous attention by Mary Ann Jaramillo and Carlos Caballero at the service dept Jaramillo and Carlos Caballero at the service dept More

by esantiago

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mary Ann Jaramillo, Carlos Caballero

Report | Print

Jan 24, 2022 -

THE COLLECTION responded

We're so happy to hear that Mary Ann & Carlos provided you with great service! Thanks for visiting our team here at The Collection and please don't hesitate to reach out if we can be of service again in the future!

January 16, 2022

SERVICE VISIT

Best place in Miami. Period. Service team and service area are excellent. Highly recommend it. area are excellent. Highly recommend it. More

by L.R.

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jennifer is my favorite advisor. She handles things with ease and I appreciate it.

Report | Print

Jan 19, 2022 -

THE COLLECTION responded

Thank you for recommending our team at The Collection!

January 14, 2022

SERVICE VISIT

Be careful, things have definitely changed. I’m told it is because of the pandemic. Going on two weeks I’m waiting for a new tire. Two stars is only because Marco has always given superior service. I will is because of the pandemic. Going on two weeks I’m waiting for a new tire. Two stars is only because Marco has always given superior service. I will expand on the experience as it progresses, but I must say at this point I would definitely consider someone other then this dealership to buy tires from in the future. More

by Michael

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Marco, Scott

Report | Print

January 06, 2022

SALES VISIT - NEW

Excellent service. Great staff. The Collection is the very best place to go if you want quality and professional service. very best place to go if you want quality and professional service. More

by Karel

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Pete Risi

Report | Print

Jan 06, 2022 -

THE COLLECTION responded

Thank you for the kind review! We appreciate your wonderful feedback and look forward to your next visit here at The Collection!

January 06, 2022

SERVICE VISIT

Fantastic service. Eric Flores is always very helpful, professional and knowledgeable. I have been getting service from the Collection for a few years now and Eric has always been very helpful. professional and knowledgeable. I have been getting service from the Collection for a few years now and Eric has always been very helpful. More

by rd_ross

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Eric Flores

Report | Print

Jan 07, 2022 -

THE COLLECTION responded

We're glad to hear that Eric made the process easier for you! Thank you for being a loyal The Collection customer! We'll see you next time!

January 04, 2022

SALES VISIT - USED

Very nice services , Cooperation and clear details for our agreement. Thank you to. Help me for complete understanding all documents. our agreement. Thank you to. Help me for complete understanding all documents. More

by PIETRO

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

PIETRO Iemmolo

Report | Print

Jan 06, 2022 -

THE COLLECTION responded

It was our pleasure to serve you! Thank you for trusting The Collection team with your business. We hope we have the opportunity to work with you again in the future!

December 26, 2021

SERVICE VISIT

Excelentes servicios, buena atención solo necesitan ampliar mas el personal de habla hispana, que existen pocas personas que hablen español ampliar mas el personal de habla hispana, que existen pocas personas que hablen español More

by Oreste and yaima

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Joel

Report | Print

Dec 30, 2021 -

THE COLLECTION responded

¡Gracias por tu reseña! Esa es una retroalimentación útil. ¡Haremos todo lo posible para ampliar nuestro personal de habla hispana!

December 22, 2021

SERVICE VISIT

Jennifer in the service department is nothing but amazing A true rockstar. She will definitely take great care of you A true rockstar. She will definitely take great care of you More

by adam.freshman

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jennifer

Report | Print

Dec 22, 2021 -

THE COLLECTION responded

Hi Adam, thank you for sharing your review! Jennifer and our service crew appreciate your kind rating! See you next time at The Collection!

December 22, 2021

SALES VISIT - NEW

Seamless and efficient process that delivered just what I expected without the usual pretense that comes with the car-buying experience. expected without the usual pretense that comes with the car-buying experience. More

by M Dot

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Javier Garcia

Report | Print

Dec 23, 2021 -

THE COLLECTION responded

We appreciate your kind words and great five-star rating! Thank you so much for being part of The Collection family!

December 17, 2021

SALES VISIT - NEW

Charmain Lisenbee is the ultimate professional!He made Charmain Lisenbee is the ultimate professional! He made every aspect of leasing a new Audi such an enjoyable experience. Charmain Lisenbee is the ultimate professional! He made every aspect of leasing a new Audi such an enjoyable experience. More

by Linda

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Charmain Lisenbee

Report | Print

Dec 20, 2021 -

THE COLLECTION responded

Thank you, Linda! We're so happy to hear Charmain made the visit to The Collection so enjoyable! We appreciate you choosing us to lease your new ride!

THE COLLECTION

THE COLLECTION Awards Awards

Showing 554 reviews

Map and Directions to THE COLLECTION