Tallahassee Dodge Chrysler Jeep Ram Fiat

On December 12, 2025, I purchased a 2020 Ram 1500 from Tallahassee CDJR for $35,000. Within 24 hours, it failed; staff admitted on the phone they knew of defects but were "tired of working on it." The tru Tallahassee CDJR for $35,000. Within 24 hours, it failed; staff admitted on the phone they knew of defects but were "tired of working on it." The truck then suffered a total drivetrain failure, sitting in their bay for 63 days. On May 5, 2026, they gave me a falsified 'Passed' safety inspection but delivered the truck with a completely disconnected turbo wastegate vacuum hose, causing immediate failure. On May 8, 2026, the Service Advisor admitted to a witness and I, that the first replacement engine was defective on delivery and that technicians physically dropped and shattered it during removal. Staff then tried to scavenge used parts from my blown engine core to patch a second replacement unit, subsequently finding a failed EGR cooler and leaking transmission lines they missed for 60 days. Due to their repeated installation negligence, they completely exhausted my warranty's lifetime limit of liability to cover their own shop blunders. My loan balance is $33,726.79, but the insurer confirmed I am left with exactly $2,918 in remaining protection. I gave them every opportunity to make this right internally. Instead, on May 13, 2026, GM Mike Kelley sent three predatory swap proposals attempting to seize my $4,017 contract refunds as a down payment while spikes my payment from $527.05 up to $613.23, $622.21, and $887.73, including a fraudulent $12,000 market markup on a used 2024 Ram. I have refused delivery, filed Florida FDACS Case #2605-01623, and am contacting the Attorney General first thing tomorrow. I am remaining in the loaner van under civil dispute protection until they provide a straight equity swap matching my $527.05 payment and $33,726.79 payoff and 6.99% interest rate. More

​🚨 OUTRAGEOUS Retaliation: Tallahassee Chrysler Dodge Jeep Ram Sales Dept. FIRED THE VICTIM YESTERDAY (Dec 4, 2025) ​Review Body Draft: ​I am posting this review to warn the public about a shocking eth Jeep Ram Sales Dept. FIRED THE VICTIM YESTERDAY (Dec 4, 2025) ​Review Body Draft: ​I am posting this review to warn the public about a shocking ethical failure and gross mismanagement practice at Tallahassee Chrysler Dodge Jeep Ram. This incident occurred specifically within the Sales Department. ​The Incident Timeline: ​Nov 24, 2025 (Theft): A salesperson (the victim) had $50 cash stolen from their desk area. The identity of the perpetrator was strongly alleged to be a specific coworker. ​Management's Knowledge: Management was made aware of the theft allegation, the supporting evidence, and the fact that the accused employee has a well-known substance abuse problem. ​Yesterday, Dec 4, 2025 (Termination/Retaliation): Despite having full knowledge of the situation, management's decision was an absolute shock: ​They Protected the Accused Thief: The employee alleged to have committed the theft was retained and continues to work on the sales floor (reportedly due to high sales volume). ​They FIRED THE VICTIM: The salesperson who was stolen from and reported the incident was terminated yesterday, December 4, 2025. ​Conclusion and Warning: This management decision constitutes outrageous retaliation against an honest employee who reported a crime. It shows that Tallahassee Chrysler Dodge Jeep Ram's management is willing to protect a high-revenue employee with known theft and substance abuse issues, prioritizing sales above employee safety, business ethics, and public trust. ​I urge potential customers to recognize that this dealership operates with a fundamental disregard for basic ethics. This corporate failure and clear retaliation are being formally reported to the Florida Attorney General's Office and the Florida Commission on Human Relations (FCHR). ​Lisa Randolph More

​🚨 OUTRAGEOUS Retaliation: Tallahassee Chrysler Dodge Jeep Ram Sales Dept. FIRED THE VICTIM YESTERDAY (Dec 4, 2025: ​I am posting this review to warn the public about a shocking ethical failure and gros Jeep Ram Sales Dept. FIRED THE VICTIM YESTERDAY (Dec 4, 2025: ​I am posting this review to warn the public about a shocking ethical failure and gross mismanagement practice at Tallahassee Chrysler Dodge Jeep Ram. This incident occurred specifically within the Sales Department. ​The Incident Timeline: ​Nov 24, 2025 (Theft): A salesperson (the victim) had $50 cash stolen from their desk area. The identity of the perpetrator was strongly alleged to be a specific coworker. ​Management's Knowledge: Management was made aware of the theft allegation, the supporting evidence, and the fact that the accused employee has a well-known substance abuse problem. ​Yesterday, Dec 4, 2025 (Termination/Retaliation): Despite having full knowledge of the situation, management's decision was an absolute shock: ​They Protected the Accused Thief: The employee alleged to have committed the theft was retained and continues to work on the sales floor (reportedly due to high sales volume). ​They FIRED THE VICTIM: The salesperson who was stolen from and reported the incident was terminated yesterday, December 4, 2025. ​Conclusion and Warning: This management decision constitutes outrageous retaliation against an honest employee who reported a crime. It shows that Tallahassee Chrysler Dodge Jeep Ram's management is willing to protect a high-revenue employee with known theft and substance abuse issues, prioritizing sales above employee safety, business ethics, and public trust. ​I urge potential customers to recognize that this dealership operates with a fundamental disregard for basic ethics. This corporate failure and clear retaliation are being formally reported to the Florida Attorney General's Office and the Florida Commission on Human Relations (FCHR). ​Lisa Randolph More

Words can not explain the service at dodge in tallahssee, but let me give it a try: horrible, terrible, awful, dreadful, appalling, atrocious, ghastly, grim, gruesome, hideous, repulsive, revolting and just but let me give it a try: horrible, terrible, awful, dreadful, appalling, atrocious, ghastly, grim, gruesome, hideous, repulsive, revolting and just plain suck.. If you need car service this is not the place to go. You have been warned!!!! They had my car for 10 days and had not even started the work. They did charge me. "I call it a place me on hold not providing me information fee." not service. Took it to IMPORT AUTHORITY great people, service and work. More

My 2021 Jeep Wrangler with only 18,000 miles was brought here on a Monday by Tallahassee Ford for a cylinder 2 misfire. It’s now Wednesday, and I just found out the vehicle hasn’t even been looked at yet. here on a Monday by Tallahassee Ford for a cylinder 2 misfire. It’s now Wednesday, and I just found out the vehicle hasn’t even been looked at yet. To make matters worse, the service department didn’t even have my contact information on file, which tells me the Jeep was never properly checked in or prioritized. I’ve now been without my vehicle for nearly a week, with zero updates, zero urgency, and no clear plan. This isn’t just a delay — this is a failure of basic customer service. A new Jeep with a known misfire issue should be diagnosed immediately, especially when the buyer has been left without a vehicle. If this is the level of support Jeep owners can expect, I’d think twice about service here. Poor communication, no ownership of the issue, and no respect for the customer’s time. More

Horrible Service - Unprofessional and Unreliable I cannot express how frustrating my experience with this dealership has been. I brought my car in for repairs back in February, and when I got it back cannot express how frustrating my experience with this dealership has been. I brought my car in for repairs back in February, and when I got it back the diagnostic was cleared, but my car was not fixed. After immediately sending it back, I was assured multiple times that the car would be fixed within a week, but that week turned into TWO months of constant delays and I still don't have my car. I've spent a significant amount of money out of pocket while they repeatedly told me week after week that the car would be ready soon. Every single time, I was left disappointed. To make matters worse, I have written documentation of the advisor promising it would be ready on several occasions, and yet, nothing was done. The technicians continue to dismiss my cars repair needs and gave a long list of excuses as to why they can't get to it. This level of neglect and lack of professionalism is unacceptable. I will never brina my car here again and strongly recommend that others avoid this dealership if they want reliable service. More

called to ask price of a service. .did I get the run aroumd..automated trmsfered me to agaent (i thought) but got A hateful person that said I could not talk to that department.,she h .did I get the run aroumd..automated trmsfered me to agaent (i thought) but got A hateful person that said I could not talk to that department.,she had to take a message and wait for a return call..what a crock of xxxx..I would never take my car there for anything More

Probably one of the worst dealers I've ever had to deal with. Purchasing a truck from them was easy enough but I literally had to find someone to sell it to me the people are not kind and seem they could c with. Purchasing a truck from them was easy enough but I literally had to find someone to sell it to me the people are not kind and seem they could care less if you are there. More

If I could give this place 0 stars I would. HORRIBLE. Bought a brand new dodge durango, have had the same issue with it 3 times…haven’t fixed it yet. They are hot garbage. And make us pay when HORRIBLE. Bought a brand new dodge durango, have had the same issue with it 3 times…haven’t fixed it yet. They are hot garbage. And make us pay when we have warranty. They are the worst experience I’ve had with a business. Need to shut them down. More

Took my Gladiator in to get an oil leak diagnosed and repaired. Left 4 hours later being told that they won't work on it till I wash the undercarriage and with a new crack in my windshield that ran abo repaired. Left 4 hours later being told that they won't work on it till I wash the undercarriage and with a new crack in my windshield that ran about 75-80% of the height of my windshield. Service Director, David, let me know in no uncertain terms that it was my problem to deal with. More