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Tallahassee Dodge Chrysler Jeep Ram Fiat

Tallahassee, FL

1.8
306 Reviews

3987 W Tennessee St

Tallahassee, FL

32304

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Showing 306 reviews

January 12, 2016

Oil Change Customer Service Representative was very friendly and he did not push any recommended services. He advised me on what was needed and he then let me ma More

by Sigmagent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Feb 02, 2016 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

We are glad to hear you are satisfied with your experience at our dealership. Thank you for trusting us with servicing your vehicle.

December 28, 2015

Second Purchase We've been here twice and both times great service and friendly. People at the dealership were polite and professional. We talked to several employees More

by Drake W Conrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick White, Nick Onorato, Eddie Grandberry
Feb 02, 2016 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

Thank you for sharing your experience with us and we are happy to hear it was a positive one. We appreciate your business and recommendation!

December 10, 2015

Fast and Easy The oil change department has always provided me with fast, courteous and professional service. I will continue to take all my vehicles there and reco More

by JoKru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Dec 14, 2015 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

Thank you so much for trusting us with your service needs. We appreciate your business and kind words and look forward to seeing you again in our service lounge.

December 08, 2015

Very positive When I went to the dealership I had no intention of buying a vehicle. I've had numerous vehicles over my 40 years of driving and have never had the sl More

by Frankly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Joe Houck.
Dec 14, 2015 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

Congratulations on your new SUV and thank you for your business. We know you have a choice when it comes to car buying and we're thrilled you chose us. Enjoy your new vehicle and the holiday season!

December 08, 2015

Great people! Great cars! Great price! They had the truck I was looking for. Easily negotiated a fair deal. Whole process was smooth and easy! Would definitely buy from them again! More

by Lovemytruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kieth
Dec 14, 2015 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

Thank you so much for your kind words and business; we certainly appreciate both! Enjoy your new truck and we look forward to helping you again in the future.

November 30, 2015

Service and Recall updates Staff was great. Quick and professional. Glad to be a Dodge Ram owner. I will continue to recomend Tallahassee Dodge to all my friends and family. More

by etheridgej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can not remeber his name. Pick one, everyone are great.
Dec 14, 2015 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

Congratulations on your new Dodge Ram and welcome to the family! We appreciate your business, kind words and referrals. Drive safely!

November 26, 2015

Replacement Key for Vehicle Purchased at Another Dealership I needed a second key and an owner's manual for a vehicle I recently purchased from another dealership. The dealer I purchased the vehicle from had or More

by pro
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 30, 2015 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

We're happy to hear that Daniel took good care of you. Thank you for the review and enjoy the ride!

November 12, 2015

Internet Price or Sticker Price...you win! Actually you don't at this dealership. It's run like the "old-school" sleazy, bait and switch dysfunctional used car dealership of the old days. I wen More

by Plato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
Nov 16, 2015 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

We apologize if you feel as though your experience with our Nick and our sales team was not satisfactory. We strive for top-notch customer service, and strive to treat every customer with respect and want them to leave our dealership happy with their experience. We would like to discuss this matter in more detail, as we would like to come to a satisfactory resolution. Please contact our Sales Manager, Shawn McClendon, at 850-576-4111. Thank you.

Nov 17, 2015 -

Plato responded

Shawn, When calling a customer to "find a resolution", I would highly recommend not blaming the customer for the price discrepancy "confusion". It is pretty obvious, that the sales person bears the sole responsibility for the entire fiasco concerning the price, and the loss of our business. The advertised price should have been honored with out discussion or intimidation practices. Further, I have saved the proof of the listed internet price on my phone, which I showed to your sales staff both times the price was discussed. Rather than honoring that price, I was asked by Nick to "refresh" my internet as an attempt to cover his own dishonesty. More importantly, since he is the internet manager, he bears shared responsibility with the ECommerce team that he was blaming for the computer "glitch". This is an obvious bait and switch, and is deplorable. I have not hesitated in sharing my experience with others about the details of the customer service I experienced while at your dealership. I have gone on to purchase a car from another dealer that had the simple integrity to sell a car at their advertised price. Consider this matter closed, and if we receive any future solicitations and/ or phone calls from your dealership I will be contacting the District Attorney of Florida and my lawyer concerning these questionable business practices.

October 13, 2015

Key fob Needed repair & a battery for my key fob. I was charged $7 for the battery and $8 for labor...really?!? My car needed rotor repair. More

by Chica69
Recommend Dealer
No
Employees Worked With
Kate
Oct 13, 2015 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

We are sorry to hear about the poor experience you feel that you had with us. We would like to discuss this matter in more detail, but need your full name and number. Could you please message us this information as soon as possible? Thank you!

Oct 13, 2015 -

Chica69 responded

Bonita Paige Mail2bonita@comcast.net 8502121036

Oct 15, 2015 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

Ms. Paige I am so sorry that my new service advisor charged you for a battery for your FOB. I will get with her and explain that we provide this expense free of charge to our customers. I pay for the batteries and provide them to you our valued customers. Please feel free to allow me to refund you the $15.00 you paid for this or provide you a free carwash on your next visit a $19.95 value to you.

Oct 15, 2015 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

Ms. Paige I am sorry I forgot to give you my contact information Eddie Kent 850-576-4111 ext. 1901

Oct 15, 2015 -

Chica69 responded

Good morning Mr. Kent, I received your email and apology. Thank you. I did leave you a message on your direct line. Please mail the $15.00 refund to: 1725 Indiantown Lane - Tallahassee, FL 32312.

October 01, 2015

professional service Johnny King went above and beyond to make sure I was taken care of,easy to deal with and they did me a good deal on my new truck price as well with my More

by integritytrim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny King
Oct 02, 2015 -

Tallahassee Dodge Chrysler Jeep Ram Fiat responded

We appreciate your wonderful review and are happy to hear that Johnny took good care of you. Thank you and congrats on your new truck!

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