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Tallahassee Ford
Tallahassee, FL
653 Reviews
New to Tallahassee Ford? We’re glad that you’ve stopped by. While you settle in, we’d like to highlight the many reasons why you should stick with our dealership — there are plenty of tally marks that set us apart from the rest. Not only do we prioritize your valuable time in every interaction, but we provide exceptional customer service to every neighbor whether they buy from us or not. We like to call it our Hometown Promise. Shop our inventories with confidence thanks to our 20-Year/200,000-Mile Warranty, or start your custom order of a new Ford with our secure online form. From sales and financing to service and parts, we make it our business to keep our promises to you here at Tallahassee Ford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 653 reviews
October 26, 2018
Does not honor deal Girlfriend and I spent 7 hours with Jacob sales rep and Terrance Manager only to back out and NOT honor the deal of 272, 1.9% for 72 months that they Girlfriend and I spent 7 hours with Jacob sales rep and Terrance Manager only to back out and NOT honor the deal of 272, 1.9% for 72 months that they had made. Doesnt matter what the reply is to this review by whoever is going to reply. The bottom line is that they did not honor the deal the manager said! Way too much haggling and deceptions from these people..Would not recommend going to this place!!! More
by Imunstoppable06
Employees Worked With
Jacob Tuner
October 25, 2018
Excellent Experience Very much appreciate Matt's knowledge of the vehicle. He explained everything in detail and with enthusiasm. The closing agent was very nice as well Very much appreciate Matt's knowledge of the vehicle. He explained everything in detail and with enthusiasm. The closing agent was very nice as well. More
by whr1966
Employees Worked With
Matthew Katz
October 23, 2018
Purchase of new 2018 Expedition Matt was great! He knew everything about the new Expedition and helped me special order one that contained the options I wanted. When it arrived, he Matt was great! He knew everything about the new Expedition and helped me special order one that contained the options I wanted. When it arrived, he helped me set up the electronics to my taste. He was especially helpful in pairing my phone to the vehicle so I could use the "hands free" option. He's very personable and has a an easy-going attitude. I think he's Aaron Kaufman's (Gas xxxxxx Garage) clone! And I don't know how Sandra keeps all the paperwork straight! I must have signed and initialed two dozen pieces of paper, and she patiently explained what each was for. I was overwhelmed, but she was unflappable! If she leaves the dealership, your ability to process sales is going to plummet! More
by fishxpd1
Employees Worked With
Matthew Katz, Sandra DeMay
October 01, 2018
Good customer service, good pricing Matt was easy going, not pushy and extremely, helpful during the truck buying process. Provided us with several options for purchase. Would call on hi Matt was easy going, not pushy and extremely, helpful during the truck buying process. Provided us with several options for purchase. Would call on him again for the buying process. More
by db123
Employees Worked With
n/a, Matthew Katz
September 27, 2018
Just amazing! Matt Katz is an honest sale person! He listen to your wants and needs for the vehicle that you are looking for. I would definitely be buying more vehi Matt Katz is an honest sale person! He listen to your wants and needs for the vehicle that you are looking for. I would definitely be buying more vehicle for here. More
by Clstratton84
Employees Worked With
Matthew Katz
September 22, 2018
Not worth it The best way to describe it is comical. Predone price, and financing, after 3 1/2 hours gave up. How do you lose a sale when everything has been pred The best way to describe it is comical. Predone price, and financing, after 3 1/2 hours gave up. How do you lose a sale when everything has been predone? Save yourself the aggravation and buy anywhere but here. More
by Kiko
Employees Worked With
Eddie Cruz
September 21, 2018
Very professional staff that were eager to ensure that I was happy. I was impressed at the level of attention that I recieved during my shopping process. By far one of the t that were eager to ensure that I was happy. I was impressed at the level of attention that I recieved during my shopping process. By far one of the top 3 dealers in the panhandle! More
by Fred5820
Employees Worked With
Matthew Katz
September 21, 2018
Great place to buy a car. I bought a used mustang josh and he was great to deal with. I would highly recommend buying a car from him and will buy from him again. I bought a used mustang josh and he was great to deal with. I would highly recommend buying a car from him and will buy from him again. More
by Mustangmatt
Employees Worked With
Josh Cunniff
September 18, 2018
It is what it is I’ve been working over email with Matt, then assisted at dealership with josh while Matt was busy slinging vehicles. Matt has a trusting beard, and j I’ve been working over email with Matt, then assisted at dealership with josh while Matt was busy slinging vehicles. Matt has a trusting beard, and josh has listening ears, why we waited for years on the wizards in the back to approve my proposal. Low balled me at first, but we all walked away happy. Josh and Matt are good dudes, most salesmen are pretty slimy. They were not. Keep em on your team. More
by Tonyweso
Employees Worked With
Josh did all the leg work, although he was not listed on this survey. He took everything I said with a kind a smile and a (I understand) , Josh Cunniff, Matthew Katz
September 16, 2018
Trade in for Lincoln Owning a Lincoln has been a long time desire of mine. I was so impressed by the work that was done for me before I even walked into the showroom. Ever Owning a Lincoln has been a long time desire of mine. I was so impressed by the work that was done for me before I even walked into the showroom. Everything was handled by phone or text; and I was approved and ready to drive off the lot. More
by cwbucket
Employees Worked With
Matthew Katz
