Tallahassee Ford

Above Level 10 service by Matthew Katz Buying a new vehicle is never a perfect process, however, the sales and finance team helped us through a few minor issues, handled two trade-ins beaut Buying a new vehicle is never a perfect process, however, the sales and finance team helped us through a few minor issues, handled two trade-ins beautifully and assisted getting us in to the vehicle we needed. Overall, it was a good experience and anything that came up was handled professionally and quickly. I was always made to feel that I was priority especially by my sales person Matthew Katz, who even on his days off, replied to my texts and referred my issues to someone on duty who could help. He was very informative and patient with me, always reminding me that his job was to provide the highest level of service, which he did. I would buy from him again. More

Great first time experience I was impressed with Matthew Katz And his enthusiasm . He made the transaction of purchasing a new vehicle effortless. Professionalism of all the peop I was impressed with Matthew Katz And his enthusiasm . He made the transaction of purchasing a new vehicle effortless. Professionalism of all the people involved was greatly appreciated. Thanks to Matt for all the needed information ,that was a treat not usually given in detail. Thank You More

Awesome Matthew Katz went above and beyond to help me get approved and in a new car. He even came in on his day off to finalize the paperwork. Matthew Katz went above and beyond to help me get approved and in a new car. He even came in on his day off to finalize the paperwork. More

Great customer service. It was a rather complex and arduous repair and Fred and Shawna were tremendous throughout the whole process! Although the repair took a while they wer It was a rather complex and arduous repair and Fred and Shawna were tremendous throughout the whole process! Although the repair took a while they were able to accommodate me with a loner which helped out a lot! I appreciate everything More

Best new car buying experience Matt Katz is awesome! He was honest, trustworthy and knowledgeable about the vehicle I was interested in. He was able to answer all my questions. Matt Katz is awesome! He was honest, trustworthy and knowledgeable about the vehicle I was interested in. He was able to answer all my questions. More

Awesome and fun! David was such a pleasure to work with and listened to me with my needs and wants in a car. He helped me find the perfect car and really listened to m David was such a pleasure to work with and listened to me with my needs and wants in a car. He helped me find the perfect car and really listened to me! He worked with me and my price range and made me feel very safe. I enjoyed working with David and will recommend everyone to him!! Thank you David and Tallahassee Ford Lincoln. More

Great experience! Outstanding customer service!! Mr. Katz was an absolute wonder to work with. He was knowledgeable, patient, and listened to my concerns and requests. There were no gimmicks or hi Mr. Katz was an absolute wonder to work with. He was knowledgeable, patient, and listened to my concerns and requests. There were no gimmicks or hidden fees. The process was explained thoroughly every step of the way. While in the waiting room, I observed other salesman and staff interact with customers and I must say they were all caring and ensured everything was explained to the customers satisfaction. Thank you Mr. Katz for a wonderful experience and purchasing a vehicle from your dealership. You are the best!! I shall return!!! More

Difficult situation I'm not going to give him 5 stars,because I don't want his head to swell. Due to the negative equity,on my vehicle, that boy held on to my keys, and s I'm not going to give him 5 stars,because I don't want his head to swell. Due to the negative equity,on my vehicle, that boy held on to my keys, and stayed hid,till they,figured it out. LOL On a serious note, considering my situation, everyone was great. They were all polite, and treated me with respect, which is more than I can say for Toyota. Good job. More

Good buying experience Matthew is knowledgable and patient. We love our truck! We look forward to working with your service department and for our future purchases. Thank Matthew is knowledgable and patient. We love our truck! We look forward to working with your service department and for our future purchases. Thank you! More

Best car buying experience ever From the first phone call, to David standing there waiting for men when I pulled in, to getting the best value for my trade and price of car. I am st From the first phone call, to David standing there waiting for men when I pulled in, to getting the best value for my trade and price of car. I am still a little in shock at how easy and stress free this was. I felt so comfortable with David and the finance people. None of that uneasiness that I have always felt before! I highly recommended this dealer and I will be spreading the word about them. Genuinely happy with their service! Not to mention my Fusion is straight up awesome! More