Tallahassee Ford

We named her Bingo I have to say this was such an awesome experience. When I called to get directions Jeff was very helpful. When it had been more than a few minutes (an I have to say this was such an awesome experience. When I called to get directions Jeff was very helpful. When it had been more than a few minutes (and I still got lost.i have a terrible sense of direction!) Diego was kind enough to call and make sure I was on the right track. Once I finally arrived, Diego met me at the "front porch" and I immediately felt at ease. I have never gone "car shopping" alone, but everyone was so outgoing and friendly! I am now the very happy, exceedingly proud first time car owner. Thank you very much guys! Your New Best Friend, Elizabeth :) More

Great dealer After visiting many other dealerships in town and giving our name and number to a sales associate at each one, Conrad at Tallahassee Ford Lincoln was After visiting many other dealerships in town and giving our name and number to a sales associate at each one, Conrad at Tallahassee Ford Lincoln was the only associate who called us back, told us he was still looking for the car we wanted, and made sure we knew he was still willing and able to help us out. The criteria for the car we wanted was not easy, but Conrad was able to find it for us and make sure that we got what we wanted. I had a great experience at Tallahassee Ford and would recommend it for sure! More

New Ford Escape Diego was not pushy or overbearing. I hate going to a car lot and the sales people won't leave you along. I test drove the Escape on Monday and went Diego was not pushy or overbearing. I hate going to a car lot and the sales people won't leave you along. I test drove the Escape on Monday and went back on Saturday and purchased it. Diego asked what I wanted and delivered the deal. I love my new Escape, it has everything I want plus! Bill was excellent in giving sync instructions. He made sure I understood everything before I drove away. Thanks guys for a great experience! I will recommend you! More

Overbooked Service Nightmare I bought my certified pre-owned truck at a dealer in New Smyrna, but I live in Tallahassee. So when I was losing coolant a week after buying, I went t I bought my certified pre-owned truck at a dealer in New Smyrna, but I live in Tallahassee. So when I was losing coolant a week after buying, I went to Tallahassee Ford. First visit I was informed they were too busy, so I scheduled an appointment for 1p the next day. Took off work and headed for the dealer. The computer "lost" my appointment. I was again informed that they were too busy for me to simply wait. I set another appointment for 8a a couple of days later. I use my truck for work,and informed Bill of that from the beginning. I cleared my work schedule and arrived at 7:45 for my 8a appointment. I got a ride to my office, and did what work I could for the day. At 5, I hear it will be the following morning for my truck, so I clear another day of inspections I need to do to make a living. At 9a I call and find out my truck is on the hoist, and being inspected. 45 minutes later, I am called and told it needs a part from Atlanta, and it will be ANOTHER day. Now, the inspection of my truck appears to have taken no more than a couple of hours. Had that actually happened on the day I was scheduled, that part would have been ordered, and this would have been settled in two days. Because of their apparent chronic overbooking, they have cost me a 3rd day of work. The general impression I get is that they book the service dept far beyond capacity, and fail to communicate this to the customer. Had I been told 3 days to begin with, I would have scheduled accordingly, but instead, I was simply put off, repeatedly, with no consideration for my loss of income, due to their poor management. This is not how I treat clients and I do not understand how Tallahassee Ford feels this is an acceptable business practice. More

Lease of Ford Transit Connect My interactions with Diego Cabrera and Tallahassee Ford were fair, honest, and engaging. I would definitely recommend them for a purchase/lease of a My interactions with Diego Cabrera and Tallahassee Ford were fair, honest, and engaging. I would definitely recommend them for a purchase/lease of a new car/truck. More

New ford Escape Purchase I purchased my new ford Escape on Memorial Day. i was greeted by Diego immediately upon entering the lot and quickly found the exact car that i was l I purchased my new ford Escape on Memorial Day. i was greeted by Diego immediately upon entering the lot and quickly found the exact car that i was looking for. We were able to come to agreement on a deal that everyone could live with and I love my new car!!! The training that i received from Bill Hubbard on the systems in my car was great too! Everyone that I met was very attentive and friendly. Most importantly I did not feel patronized or threatened because I am a female. I will absolutely recommend this dealership to my friends. More

Buying a Truck I must admit that I really hate going to car dealerships. Hate it in fact. So, when we decided on purchasing a truck, we went online to a few dealersh I must admit that I really hate going to car dealerships. Hate it in fact. So, when we decided on purchasing a truck, we went online to a few dealerships. We reached out to all 3 via either email or instant chat. LaToyota from Ford was the only one to respond and offer to set us up with a visit to test drive the truck we were interested in. So, we went the next day. We were greeted promptly and the sales manager came out and set us up with Harry. Everything was so smooth from test driving the truck to signing on the dotted line. This was one of the best experiences I have ever had from a car dealership. I would highly recommend them to purchase your next car or truck. More

New 2014 Explorer If you need a new car, contact Seth. My deal was done on-line and over the phone and Seth came through with a good deal and delivered on everything t If you need a new car, contact Seth. My deal was done on-line and over the phone and Seth came through with a good deal and delivered on everything that was talked about. The Explorer was delivered to my driveway on time and in pristine condition. Seth even followed up when he was on vacation. They make customer service number 1. I would recommend this dealership to anyone I know that is in the market. More

Bought certified used car Everyone was very friendly, offering drinks, etc. Sales associate was very considerate and apologized for the wait time in the financing office. Time Everyone was very friendly, offering drinks, etc. Sales associate was very considerate and apologized for the wait time in the financing office. Time waiting is only complaint. Very good first car buying experience! More