Tallahassee Ford

We stopped by just as the dealership opened and Alvin Barber warmly greeted us and without hesitation asked what did we have in mind. We went in to look for a compact used vehicle - Alvin listened & took Barber warmly greeted us and without hesitation asked what did we have in mind. We went in to look for a compact used vehicle - Alvin listened & took us directly to what was available on the lot. He was knowledgable about the vehicles and gave us a chance to look things over without 'hovering'. Once we were in the transaction, Alvin and the finance team were straight-forward with a budget-friendly package. David, handled the paperwork with the same one-on-one attention. I found the entire establishment to be tidy...almost cozy...with hot coffee & doughnuts and ample, clean waiting areas. It was a Saturday morning and these guys did their job in competing for and winning our business, but I get the feeling they bring the same type of genuine 'leave here happy' attitude any day on the week! More

Diego did an AWESOME job with helping my daughter Kai get approved for her first car and even got her a lower interest rate than what our bank was offering. Thank you so much because she's happy, which make approved for her first car and even got her a lower interest rate than what our bank was offering. Thank you so much because she's happy, which makes me happy. More

David showed that he has a quality background in closing the financial portion of the sale. My wife traded in her 2013 Focus, that she was not satisfied with due to poor transmission performance, and purcha the financial portion of the sale. My wife traded in her 2013 Focus, that she was not satisfied with due to poor transmission performance, and purchased a 2014 Fusion. David processed the paperwork in a timely fashion explaining each portion in a very clear verbal form and answered each question in the same manor. Tallahassee Ford should be proud to have a person with David's expertise as a member of their fine sales team. John Boy Watson. More

I found a vehicle online that I was interested in. Drove over the next day to test drive. I told the saleman, kaleb, my budget. He agreed this vehicle was in my budget. I loved the vehicle and we started over the next day to test drive. I told the saleman, kaleb, my budget. He agreed this vehicle was in my budget. I loved the vehicle and we started negotiations. They brought me a ridiculous price which would have costed me $34,800. MSRP of this vehicle is $22,000! They told me that was the absolute best they could do. I told them no and that I was leaving. The manager stopped me on the way out and somehow they could do a price around $10,000 less! So obviously they thought I was an idiot and were going to take advantage of me. Anyways, I get the vehicle home and the next day the battery is dead. I called them...got transferred to about six different people before they found the most arrogant person they had to deal with it. Long story short...I had to buy my own battery. I will never do business there again and urge others to steer clear of this place. More

I came in to have a truck key made. I was given misinformation by the parts counter on cost of "programming" key. As I was talking with the service writer and being told there was a significant ch misinformation by the parts counter on cost of "programming" key. As I was talking with the service writer and being told there was a significant charge and waiting time, Service Manager Jeff Carroll inquired about the conversation and took it upon himself to program the key and saved me the programming cost. His attitude was great, his willingness to assist me as the customer shows that TFLM has the right person for this job. He has good people skills (even for a Saturday morning). I was impressed to say the least! Thank you again................ More

Ken was a very pleasant salesman, he made sure all of my concerns and issues were addressed. I would recommend all of my friends to Ken for their next vehicle purchasing experience. concerns and issues were addressed. I would recommend all of my friends to Ken for their next vehicle purchasing experience. More

In November 2013 I visited this dealer and was greeted by Diego Cabrera. He seemed like he really did not want to talk to me. When I asked about a cars selling price and he responded with a price that was ab Diego Cabrera. He seemed like he really did not want to talk to me. When I asked about a cars selling price and he responded with a price that was above msrp by over $500 it became apparent that this gentleman was not interested in my business. I left feeling like I had been run off by this person. Thanks but no Thanks. More

Best dealer by far I drove 500 miles great customer Best dealer by far I drove 500 miles great customer service Diego made my car buying experience easy and simple would definitely take drive 500 mile Best dealer by far I drove 500 miles great customer service Diego made my car buying experience easy and simple would definitely take drive 500 miles again on my next car buying expirience. More

Was looking for the perfect truck but wanted to keep it in my budget. Q did above average and put me in my Dream Truck ,and kept me in my budget! Thank you Q and Tallahassee Ford. in my budget. Q did above average and put me in my Dream Truck ,and kept me in my budget! Thank you Q and Tallahassee Ford. More

I walked right in with an appointment and they took off running with kindness and compassion from there. They were very courteous and kind. They were also very helpful. I went in by myself to purchase a c running with kindness and compassion from there. They were very courteous and kind. They were also very helpful. I went in by myself to purchase a car and I don't think they took advantge of me because I was a girl going in by myself. My salesman was so kind and helpful. He helped me every step of the way. The manager was too kind as well. He was so generous and helpful. I have Never been treated so well by any car dealer in my life. The only issue I had was with finance and accounting. It took several times to get the paperwork straight and the registration correct. Other than that it was an amazing experience. I still give the whole experience a 4.5, which is a great minus. More