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Tallahassee Ford
Tallahassee, FL
655 Reviews
New to Tallahassee Ford? We’re glad that you’ve stopped by. While you settle in, we’d like to highlight the many reasons why you should stick with our dealership — there are plenty of tally marks that set us apart from the rest. Not only do we prioritize your valuable time in every interaction, but we provide exceptional customer service to every neighbor whether they buy from us or not. We like to call it our Hometown Promise. Shop our inventories with confidence thanks to our 20-Year/200,000-Mile Warranty, or start your custom order of a new Ford with our secure online form. From sales and financing to service and parts, we make it our business to keep our promises to you here at Tallahassee Ford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 655 reviews
February 22, 2011
Took my 2003 aviator in for scheduled maintenance service on saturday morning and told it would ready on monday. got a called monday saying that i had a oil leak and did i want them to fix it, i said yes the on saturday morning and told it would ready on monday. got a called monday saying that i had a oil leak and did i want them to fix it, i said yes they said to come by tuesday to pick it up when by tuesday they then said they were havng problems with some air block and it was giving them a had time to come back wednesday, came back wednesday they said i was good to go. i paid 803.00 for this service. Friday i heard a strange sound i never heard before. i didn't go any where that weekend and monday when i was driving to work the sound was louder contacted the dealer told me to bring it in and they told me i needed a new motor. today is tuesday not it says low oil pressure. never had any problems with this truck until i took it to Tallahassee Ford. More
by willie16
Employees Worked With
bill cloud, barbara mcghee and tech (7433)
October 22, 2010
I took my car in here and paid several hundred dollars to ultimately be told they couldn't fix it. More fool me, yeah, I know, but also bad practice for them. All I can do, said the guy who 'handled' this, i ultimately be told they couldn't fix it. More fool me, yeah, I know, but also bad practice for them. All I can do, said the guy who 'handled' this, is have a salesman call you and see if we can get you in another car. Guess what call never came? And here's the irony - I now have the money to pay cash for a car, and guess who will never get my business? More
by Beebop
Employees Worked With
Bill
May 25, 2010
Bill asked pertinent questions about my vehicle maintenance concerns and gave easy to understand answers to my questions. He offered shuttle service to the mall so I could shop while my vheicle wa maintenance concerns and gave easy to understand answers to my questions. He offered shuttle service to the mall so I could shop while my vheicle was being serviced and sent it to pick me up when I was done. My Mariner was fixed right the first time and returned in as clean a condition as I left it in - no mess left by the mechanic inside or outside the SUV! No surprises...no this additional work needs to be done; no additional cost at check out. Just professional and friendly service. More
by marie_ellsworth
Employees Worked With
Bill Cloud
April 23, 2009
When I took my car in right before the warranty was up I dealt with Chuck Gay. He never called me back about anything and told me the same excuse for three weeks that the technican hadn't looked at the car dealt with Chuck Gay. He never called me back about anything and told me the same excuse for three weeks that the technican hadn't looked at the car and he would call me back in 5 minutes. Well he obviously can't tell time. Three weeks later I had nothing fixed on my vehicle was charged for it and had my neon lights broken, my e-brake boot ripped off and was told that I broke all of them and that I wouldn't be able to prove that they did it...funny when I went in they all worked fine? I DONT RECOMMEND ANYONE DEAL WITH THIS DEALERSHIP!!!! More
by roxyann
Employees Worked With
david irwin sales manager and chuck gay service department
November 15, 2006
Purchased an 04 Truck- had to have warranty work two months after purchase-Still having problems took it to location closest to work, Technicians couldn't find anything wrong claimed it was "tire noise" months after purchase-Still having problems took it to location closest to work, Technicians couldn't find anything wrong claimed it was "tire noise" insisted I take it back to location that did first repair because they are the ones that looked at it the second time when we took it in for an oil change. THey put it on the rack said the bushings were worn and that technician did hear the "popping" noise. THey didn't have time to fix it right then because the "front end man" wasn't there. Tried to schedule on 2 different occassions they never had time to get it in. Dusty the technician who said bushings were worn, said that he didn't recall saying that, and he couldn't find anything wrong with it either and all parts looked fine to him. Funny, the warranty is almost up, maybe that is why they can't find anything wrong with it. Will NEVER purchase another FORD and we will trade this one!! More
by ticked
Employees Worked With
Dusty, RIck, Ben
