Tamaroff Nissan

Kevin was absolutely awesome to deal with... He is a credit to your establishment. His kindness an honesty was so appreciated! His attenteness to details was phenominal. I've been a customer for ove credit to your establishment. His kindness an honesty was so appreciated! His attenteness to details was phenominal. I've been a customer for over 10+ years with many vehicles... I unfortunately sway and try another dealership for service and repair, due to how busy and booked you get, but realize that sometime good things come to those that wait. Kevin should be commended for his overall performance and him being an extreme asset to your company. If you have any questions or need further information... Please contact free to contact me. Thank you and Thank Kevin. Scott Wauldron More

Charles Pettway was the write up man for me. He was very personable and friendly. The time frame they gave me was accurate, which I appreciated. The only problem I have is the price of the oil changes. E personable and friendly. The time frame they gave me was accurate, which I appreciated. The only problem I have is the price of the oil changes. Each of my kids own Hondas and when they take their car in its always on a $19.95 coupon (at a different dealership). I just don't understand the difference in pricing... More

This was my first service for my 2011 Murano. This is mainly a travel car for road vacations, so normal service intervals don't apply. mainly a travel car for road vacations, so normal service intervals don't apply. More

The experience of buying my new Nissan Frontier could not have been more pleasant. Kirk handled everything to the point where I just had to show up, sign the papers and drive off the lot. I value my time a have been more pleasant. Kirk handled everything to the point where I just had to show up, sign the papers and drive off the lot. I value my time and the ease and speed of the purchase was greatly appreciated. More

Mark Prebee is a gem! Do whatever you have to do to keep him! We moved here from CA, and being skeptical to go to a dealer for service and new in the area, I kept an open mind and gave it a try. He is the him! We moved here from CA, and being skeptical to go to a dealer for service and new in the area, I kept an open mind and gave it a try. He is the reason I keep coming back! More

I was very impressed with Ray and the other staff at I was very impressed with Ray and the other staff at Tamaroff. They didn't use high pressure techniques and seemed to be very honest. I was very impressed with Ray and the other staff at Tamaroff. They didn't use high pressure techniques and seemed to be very honest. More

Initially, I visited Tamaroff to test drive a Juke. The salesman was Kirk Morrison. Although he knew I was not purchasing that day, he took the time to explain all the car's features. I returned this weeke salesman was Kirk Morrison. Although he knew I was not purchasing that day, he took the time to explain all the car's features. I returned this weekend to purchase a Rogue. A few day prior, I located a 2011 Rogue with 5k miles at another dealership. Kirk was able to put together a deal that allowed me to purchase a brand new one. Aside from that, Kirk told me more than what was on the sticker. That's the kind of salesman I like. Tell me something I don't know about the vehicle. Specifically about the dealership, I didn't have to deal with several people in hopes of selling a vehicle. Other than Kirk, I only met with one other person to sign my papers. There were no pressure tactics to purchase unnecessary options. No one trying to convince me to purchase a more expensive vehicle. I researched alot prior to visiting any dealerships, so I felt prepared for a less than impressive experience. This was definitely a pleasant surprise. More

The overall dealership was outstanding, and the salesman Don was great!Although the dealership did not have the color that I wanted , I still was able pick a second choice, and which I was really pleased w Don was great!Although the dealership did not have the color that I wanted , I still was able pick a second choice, and which I was really pleased with.I would cetainly without a doubt recommend your dealership to anybody that asked me who did I purchase the car. Warmest regards More

I brought my car in for A/C issues. There was no technician to greet me when I pulled in. I stood outside my car waiting for someone to acknowledge me. Once I was acknowledged the technician that I technician to greet me when I pulled in. I stood outside my car waiting for someone to acknowledge me. Once I was acknowledged the technician that I was working with would interrupt me when I got ready ask a question; to the point that I told him "I wasn't done asking my questions but since you ALREADY know what I'm going to ask, Please let me know when you are finished talking and hopefully you have addressed all my issues". I was told that it would take around 2 hours to look at and fix my car. I was in the dealership from 1:30pm until approx. 5:10pm. I had to follow-up with the technician regarding my extended warranty. I tried to explain to him that I purchased the car from Tamaroff dealership and that I purchased the extended warranty at the same time I purchased my car, but he insisted that the car came from Illinois because that is what the paperwork said and that it didn't show that I purchased a warranty. He said he would see what he could find out. After waiting for about an hour, he never returned to tell me anything about the warranty. I went out to the customer service area and asked him if he was able to find the warranty information for my car. He advised that he was still looking for it. At this point I didn't feel comfortable having anyone complete any repairs on my car until he verified the warranty information. I told him at that point not to have anyone do any work on my car until he got back to me regarding the warranty. Surprisingly, he had an answer regarding my warranty 15 minutes later. Once my car was finished it was parked in the parking lot. I was told your car is right outside. It was actually in the parking lot with 3 other Nissan Maxima that all looked like mine. I’m not sure why my car was not pulled up to the door and waiting for me. My car was not given a complimentary car wash. I brought my car in with a full tank of gas and when it was returned to me I only had 3/4 a tank of gas. I'm not sure what kind of work they could have possibly done that used 1/4 tank of gas. My car has been making a strange noise since the day I picked it up but I hesitate to let anyone at your dealership look at my car again due to the service that I received during my first visit. Although Tamaroff Nissan is in my area, I'll continue to take my car to Suburban Nissan of Troy which is 20 minutes away, service is far better and I've never had any issues with customer service. More

I made an appointment to have my car serviced on Tuesday morning to replace/add a sensor for my tire, as well as get an oil change. I came in at 10am thinking that would be plenty of time, when I still did morning to replace/add a sensor for my tire, as well as get an oil change. I came in at 10am thinking that would be plenty of time, when I still did not recieve my vehicle by noon I went up to the service desk and asked about my vehicle. They informed me that it was at belle tire and I should have my car soon. I mentioned to them that I needed my car soon because I needed to be at work at 1:00pm. At 12:30pm I still didnot recieve my car, it was not until 1:15pm did they pull my car into the dealership. I would think that if I made an appointment the dealership would take into consideration their time frame. At least let the customer know the time frame of the procedure and leave it up to the customer if they would like to stay. I work in Roseville, MI so the shuttle service would not have worked for me and I dont get off work till 7pm. I have been with Tamaroff since 2005, but after this experience I dont know if I would ever come back to the dealership More