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Tameron Buick GMC

Daphne, AL

4.7
387 Reviews

27161 US-98

Daphne, AL

36526

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Showing 387 reviews

December 01, 2019

Horrible and Josh Buck needs to be fired Horrible. I came by to check on a Ram 2500 on Friday. Manager was not able to look at my trade, so I set an appointment for today (Sunday) at 1 Pm. More

by John Pearson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor, Josh, Andre LeMaitre
Dec 02, 2019 -

Tameron Buick GMC responded

Mr. John Pearson, I am sorry that our staff was unable to appraise your trade on 11/29 but you were in a hurry and would not stay, and requested that we call you with numbers. When you came in yesterday, your sales consultant Victor Oddiri was literally outside unlocking our gates which is the reason he was not standing in the showroom when you walked in. I am sorry if that frustrated you, but when an individual confronts our staff by aggressively swearing and using profanity it is customary to try to diffuse the situation, which is why our sales manager Josh Buck tried to talk to you. After that, you proceeded to yell at Victor in the parking lot and then recklessly tear off in your vehicle spinning the tires sideways through the parking lot potentially putting our staff and other customers in danger. This was witnessed by several employees. You then called back and got mad at our receptionist for not being able to transfer your phone call to me. Our management staff works a rotation on Sundays, and yesterday was my Sunday off and therefore the receptionist was unable to transfer your call to me. I am sorry we were unable to serve you in your search for a vehicle. I hope you have a safe and happy holiday season. Sincerely, Andre LeMaitre General Sales Manager 251-621-8885.

Dec 02, 2019 -

John Pearson responded

That is not what happened at all. Josh and Andre are liars. I had to reach out to Andre directly because he would not call me. Told me a bunch of lies I guess Josh told him. Will take up with owner. Funny thing is, all he had to do was apologize about the conduct of the sales manager and I would have possibly taken down the negative reviews and bought the truck, He instead decided to post blatantly false reply without speaking to me supporting horrible behavior on behalf of his sales manager.

November 09, 2019

Best Service Ever!!! Oh my goodness words can not express how happy I am with my new but the service is what made it for me. My sales guy made me fall in love with him. More

by tp4cj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Notarangelo, Heath O'Berry
Nov 09, 2019 -

Tameron Buick GMC responded

Thank you for the kind words and review! We really appreciate your business!

November 04, 2019

Excellent customer service My experience was overall excellent. Chad made purchasing my new vehicle simple and enjoyable. Would highly recommend him as as sales associate to any More

by Charmaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Daigle
November 03, 2019

Great Dealership Chris Myers had just the truck I was looking for. A great price too. Heath was easygoing and helped to streamline the process. A good experience overa More

by GR3262
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath O'Berry
October 21, 2019

Shopping for new Dodge Truck First and foremost, Bill Goodman was personable, friendly, and interested in my needs, requirements. He was knowledgeable and thorough in providing m More

by Pops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Buck, Bill Goodman
Oct 21, 2019 -

Tameron Buick GMC responded

Thank you so much for your review and the kind words! We really appreciate your business! We truly hope to assist you again and again.

October 17, 2019

Great people to buy a vehicle from Great experience with everyone at dealership. Chad answered every question. And is very knowledgeable about his vehicles. Customer service is top no More

by Sand dollar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre LeMaitre, Chad Daigle
Oct 17, 2019 -

Tameron Buick GMC responded

Thank you so much for your review and the kind words! We really appreciate it and hope you enjoy your vehicle for many miles!

October 09, 2019

Awesome Very honest and kind and friendly, very understanding would def refer to my friends and would return for future purchases, Thank you for the fun More

by Jmumaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone was very kind and friendly, Jimmy Warren, Heath O'Berry
Oct 09, 2019 -

Tameron Buick GMC responded

Thank you so much for your review! We really appreciate your business!

October 05, 2019

Bill listened to all of my needs and wants in a vehicle and made very good recommendations .No pressure at all ....very pleasant car lot experience. More

by J.merry
Recommend Dealer
Yes
Employees Worked With
Bill Goodman
Oct 09, 2019 -

Tameron Buick GMC responded

Thank you so much for your kind words and the review! We really appreciate your business! Enjoy your new ride!

October 05, 2019

Bill is a great guy! Always has a smile and is very knowledgeable on his inventory! He is low pressure and listens! Go see Bill! More

by B.coo
Recommend Dealer
Yes
Employees Worked With
Bill Goodman
Oct 05, 2019 -

Tameron Buick GMC responded

Thank you so much for your review and kind words! We really appreciate your business!

October 04, 2019

2019 Enclave This is our second purchase with Chris Myers in 2 years. We live in Pensacola and could have bought local. However, no local dealership was even wi More

by Marc and susie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hanna., Jimmy Warren, Heath O'Berry
Oct 04, 2019 -

Tameron Buick GMC responded

Thank you Marc and Susie for the review and the kind words! We appreciate your business. We hope you enjoy your Buick many miles and many smiles!

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