10 Ram Dealers near 36526near 36526

John Conklin was very helpful in explaining the issues - Tommydaniels1951

John Conklin was very helpful in explaining the issues with my car and he worked hard to get the price of my repair down my wife and I are very very grateful thank you again John

Got my dream truck And they were nice and did what they - Jgbradshaw93

Got my dream truck And they were nice and did what they could to get me into my new 2500

Great dealership Friendly and helpful staff. - SandyK

Great dealership Friendly and helpful staff. No hassle shopping. Enjoyed doing business with Tameron. GMC.

Everyone was friendly and easy to work with. - rlinne

Everyone was friendly and easy to work with. I got more than I thought I would get for my trade.

I recently received a letter stating that there were - ronmurr59

I recently received a letter stating that there were recalls on my 2004 Dodge Durango and instructing me to contact my local dealership to make arrangements to have the recalls taken care of. I was happy with the process of getting everything scheduled. I dropped my vehicle off at the specified date and time. The repairs didn't take but two days. I picked my vehicle up and all seemed fine, however, the next morning I had a dead battery. Thinking I may have left something on, I charged the battery only to discover the battery dead again later. I took the vehicle back to the dealer and explained my situation. I left the vehicle with them and they called me the next day saying I could pick my vehicle up. When I arrived, I was informed that because aftermarket headlights were installed, that was probably the cause of the problem. They recommended I take my vehicle to an auto repair shop and have them check it out. I live on Social security disability and cannot afford to take it to a repair shop. I replaced the headlights with factory headlights but that did not solve the problem. I did not have the problem before taking it to Hill-Kelly and have tried everything I know of to locate the problem. A couple of months later I still have the problem with no other resources to try and fix the problem I feel that Hill-Kelly cause and then useing the headlight change, put the fault on me.

Excellent experience. - kbdalal

Excellent experience. We had a recall notice and contacted the dealership. They set up a mobile service appointment. The techs were prompt, professional, and knowledgeable. We were very impressed with the entire experience from contact to follow through.

I recently purchased a truck, and the entire experience - Martin

I recently purchased a truck, and the entire experience exceeded my expectations. From the moment I walked in, everyone on the staff was friendly, professional, and genuinely focused on making the process smooth and stress-free. A special thank you to my salesman, Jonathan, who was outstanding from start to finish. He was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. Jonathan made sure I found the right truck for my needs and kept me informed throughout the entire process. His honesty, professionalism, and excellent customer service made all the difference. If you’re looking for a dealership that truly values its customers, I highly recommend them. Be sure to ask for Jonathan—you’ll be glad you did! Thank you to the entire team for making my truck-buying experience such a positive one.

I paid $15,000 for a new engine installation on my 2017 - briggsturgis

I paid $15,000 for a new engine installation on my 2017 F-150 in November 2025, which came with a 3-year warranty. The service department’s work has been unreliable and costly. Less than two hours after picking up the truck, it broke down outside the Mobile tunnel. It was towed back to Chuck Stevens, where they later claimed the transmission had failed and it wasn’t their responsibility. I had it towed to Advanced Transmission, where technicians discovered the dealership had failed to add transmission fluid. I ended up needing a full transmission replacement and was without my truck until January 2026. Last month the check engine light came on, accompanied by rattling. I had the truck towed to Sandy Sansing Ford in Daphne, who recommended returning it to Chuck Stevens because they had taken shortcuts when installing my engine plus old engine parts in place of the new parts I purchased. I notified Chuck Stevens that the truck was en route. After a week with no update, I called and spoke with a service advisor (name not caught) who promised a callback the following week — which never came. When I showed up in person, I spoke with Balen. He was combative, questioned the Sandy Sansing report, and only after I asked to speak with the GM did he go look for them (they were reportedly unavailable). Balen said he would call me on Monday with an update. He didn’t. My wife runs a successful sourdough baking business, and we depend on this truck to haul products to weekend vendor markets. We’ve lost sales and profits, and our family of three has been juggling just two vehicles. When I mentioned this to Balen, he seemed unbothered and stated the dealership would not compensate us for the inconvenience. I am now escalating this to Ford Customer Service and requesting a formal case number. I deeply regret trusting Chuck Stevens Ford with the engine replacement and would strongly advise others against using their service department for any repairs — even something as simple as replacing a tire valve cap.

This is the third car I’ve purchased using Ben as the - larry.toomey

This is the third car I’ve purchased using Ben as the salesperson. He’s knowledgeable, friendly and reliable. I plan to buy my future cars from Ben.