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Tameron Hyundai

Birmingham, AL

4.7
7,327 Reviews
Tameron Hyundai is Alabama's volume dealer! The best Hyundai dealer in Alabama serving Tuscaloosa, Hoover, Clanton, Alabaster, and Bessemer, Alabama. We love our customers and believe in providing honesty and integrity for each visitor that comes to our dealership. Whether you’re looking to finance a new Hyundai, or need routine maintenance, we want to make sure you’re satisfied with your vehicle. At Tameron Hyundai you're going to love the way you're treated!
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1595 Montgomery Highway

Birmingham, AL

35216

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Showing 7,327 reviews

April 19, 2013

Chris was very patient and answered all of my questions. Best of all, he was not pushy. The sales manager, James Spivey, went above and beyond to make sure I got the car that was perfect for our family. Kev More

by Pretnar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 09, 2013

Before arriving I thought I knew what I wanted. Mr. Kelly answered all of my questions and allowed me to test drive three different cars so I could be sure of my choices and make an informed decision. There More

by TinaLee22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 27, 2013

Our experience with Mike McGuire and others at Tameron was fabulous and eventful. Not pushy, willing to sincerely care about helping us finance a car. We did not feel intimidated, stressed or persuaded to More

by lauriemayson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 27, 2013

I was delighted to be attended to, by Sales Representative, Mike McGuire, he was extremely polite and knowledgeable, and not over pushy at any time. Certainly an asset to Tameron. I had a 2011 More

by deidreCox
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
March 27, 2013

I was in the market for a new car. I was considering a few different brands and ultimately chose a Hyundai Sonata. I went online and was sent a short video message from Mike McGuire, which is very unique. More

by clarksc11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 23, 2013

In January, I purchased my first new car, a Hyundai Elantra, from Tameron Hyuandai. I walked in with a budget and a certain payment in mind and did not want to veer far from that amount. I was great by More

by sloandixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 23, 2013

Worst experience ever. I walked onto the lot to buy a Blue Elantra Coupe SE. i waited 15 minutes and no sales person came to assist me. I then walked to the offices and proceeded to wait another 10 min More

by myhundai
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
None
Mar 25, 2013 -

Tameron Hyundai responded

Thank you for taking the time to review Tameron Hyundai. We participate in the DealerRater Certified Dealer Program, and are committed to providing high quality customer service. Disappointingly, based on your DealerRater review, you did not receive such. Through this program Tameron has the opportunity to work with you to resolve any issues with your visit. I apologize for your unfortunate experience, obviously we performed poorly. We expect the best from our people, anything less is unacceptable. This behavior is unheard of. I noticed you didn't tag anyone in your review, could you please let me know who you spoke with? That would help me greatly on my end, and make a better case. I will be alerting the General Manager to this issue. Your input is greatly appreciated, we depend greatly on review site like these to better our business and service. Please let me know more details about your visit, we would love to work with you and earn your business. Thank You, Heather Lumley Customer Care 205.443.7615

Mar 25, 2013 -

Tameron Hyundai responded

Thank you for taking the time to review Tameron Hyundai. We participate in the DealerRater Certified Dealer Program, and are committed to providing high quality customer service. Disappointingly, based on your DealerRater review, you did not receive such. Through this program Tameron has the opportunity to work with you to resolve any issues with your visit. I apologize for your unfortunate experience, obviously we performed poorly. We expect the best from our people, anything less is unacceptable. This behavior is unheard of. I noticed you didn't tag anyone in your review, could you please let me know who you spoke with? That would help me greatly on my end, and make a better case. I will be alerting the General Manager to this issue. Your input is greatly appreciated, we depend greatly on review site like these to better our business and service. Please let me know more details about your visit, we would love to work with you and earn your business. Thank You, Heather Lumley Customer Care 205.443.7615

Mar 25, 2013 -

myhundai responded

As stated in my original message, i could not tag anyone's name because nobody offered their name to me.

Mar 25, 2013 -

Tameron Hyundai responded

Yes, I was hoping you would recognize someone from our employee directory included on DealerRater, but I guess not. Could you provide me with any other information like the date you visited our Tameron Hyundai? I understand you are very upset about your experience, as I would be, but more information would be helpful on my part. Our livelihood is very dependent on review sites like these, and it would me greatly if you could remember any other details about your visit- so I can put in motion the necessary actions to correct and improve our staff/processes here at Tameron. Thank you for your time. Emailing me here, or calling on my personal extension would be appreciated : hlumley@tameron.com / 205.443.7615

Mar 25, 2013 -

myhundai responded

I was there this past Saturday, March 23 late morning. We considered Tameron based on the positive reviews and already knowing the car we wanted was there. We had visited many Sundays in advance and had research the car in-depth. While I appreciate the questions, I have no other answers. Someone asked my name but did not respond with theirs. They may have been with customers. Regardless, no one else stepped in to help and there were others in the trailer. Another man sat at his computer and never acknowledged me. No one gave me their name(s). We are moving forward with our search.

Mar 25, 2013 -

Tameron Hyundai responded

Thank you so much for providing me with these additional details! I appreciate you reaching out to us, your input is valuable and has been taken into account for future customers. Good luck with your car shopping, I hope you'll consider us for service- and we can change your opinion about our customer service! Have a wonderful day, and thanks again.

Mar 25, 2013 -

Tameron Hyundai responded

I have spoken with the owner of the company, Mr. Daniel Braden, and he would very much like to hear from and talk with you. We don't condone bad business, and Mr. Braden would like to make a personal apology to you and your family for your experience here. Mr. Braden's personal extension is 205.443.7600, please give him a call at your earliest convenience. Or, if you feel comfortable, you could leave me your name and number and the only person that will contact you will be Mr. Braden. Thank you for your time and concern.

March 09, 2013

I went in to have my 2012 sonata serviced and left with a new vehicle. Very pleased with the new 2013 sonata. It has many upgrades from the other one including navigation with backup camera, sunroof, and the More

by Casagan
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome
March 01, 2013

To start off with was quoted 18k for my trade in. When bank received the price sheet from the dealer she alerted me that they had my trade listed as 17k. Mistakes happen so we met in the middle at 17.5 K More

by Joewh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Wall, Shannon Cowart, Seth Starnes
Mar 01, 2013 -

Tameron Hyundai responded

Thank you for taking the time to review Tameron Hyundai. We participate in the DealerRater Certified Dealer Program, and are committed to providing high quality customer service. Disappointingly, based on your DealerRater review, you did not receive such. Through this program Tameron has the opportunity to work with you to resolve any issues with your visit. I apologize for your unfortunate experience, obviously we performed poorly. I have spoken to the General Manager, and alerted him to the absurd way you were handled. We expect the best from our people, anything less is unacceptable. If you could provide me with your name, and any other details about your experience that would greatly help me. Thank you so much for reaching out and contacting us, your feedback is extremely helpful. Again, I apologize for the way your deal was handled. Please call me anytime, or email me. Thank You, Heather Lumley Customer Care 205.443.7615

Mar 01, 2013 -

Joewh responded

Thank you for your response.

Mar 04, 2013 -

Tameron Hyundai responded

Mr. Whitehead, Several managers have reached out and tried to reach you at the number that you gave us. I'm sorry that no one seems to be able to reach you. Please give us a call anytime at your convenience. Thank you, Heather Lumley 205.443.7615

Mar 04, 2013 -

Joewh responded

I have already purchased a Santa Fe from a local dealer here in Montgomery for $1000 less than what Tameron was offering.

Mar 05, 2013 -

Tameron Hyundai responded

Yes sir, sorry to hear we lost your business. Your feedback is greatly valued and I appreciate that you reached out! Enjoy your Sante Fe, 2013 is a beautiful year model! I'll hope you'll consider working with us again next time, and take advantage of our 20 year, 200,000 mile Warranty. Thank you for your time. Sincerely, Heather Lumley 205.443.7615

January 11, 2013

My husband and I wanted a Hyundai Elantra GT since was released in August 2012. We first look at every single feature of the car and compared it with other cars of the same category and then came the deci More

by EMMA and MIGUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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