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Tameron Kia of West Bank

Harvey, LA

3.9
937 Reviews

1884 Westbank Expy

Harvey, LA

70058

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937 Reviews of Tameron Kia of West Bank

July 26, 2023

I had my car serviced and I had an oil change which took 2hrs for service. I also wanted the synthetic oil change and I didn’t get told what oil they put in my vehicle. More

by ATNABGAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Garcia
Aug 02, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your feedback about your recent service experience. We apologize for the inconvenience you faced during your visit. We understand that your time is valuable, and we aim to provide efficient and satisfactory service to all our customers. We will take your comments into account and implement the necessary measures to enhance our service communication. If there's anything else we can assist you with or if you have any further questions, please do not hesitate to get in touch with us. Your satisfaction is our top priority, and we are committed to ensuring that your future visits are smooth and well-informed. Sincerely, Ray Brandt Auto Group

July 26, 2023

I have always had fast and courteous service. Will definitely recommend Ray Brandt Kia service department. More

by EJLORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie Castaneda, Taylor Garcia, Joseph Miller, Christian Villegas
Jul 28, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 21, 2023

I brought my Kia Sedona to Kia on July 11, 2023, the day of my appointment. The parts were there at Kia. The car was supposed to have been ready that evening. They had to order more parts. It was not re More

by lisalauland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vickie Castaneda
Jul 25, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

July 20, 2023

They was never able to give me a date on how long my car was going to be in the shop or they didn’t even have a loaner car to put me in until mines was finished and cause of them I am in biggest debt situat More

by sheilaj361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr Paul was very helpful he he went beyond his duties to get information about my car and kept me updated , Vickie Castaneda
Jul 20, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

July 07, 2023

They did not do a complementary check until I complained about it afterwards. They did my oil change and if my fiancé didn’t say something they would have never did a complementary check. More

by abriana23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vickie Castaneda
Jul 07, 2023 -

abriana23 responded

I brought my Kia in to get an oil change. The mechanic did the oil change and did not do a complementary check of my vehicle. After I paid my fiancé noticed we did not have the paper telling us all the things wrong and we had to wait another 30 mins because the mechanic failed to do the check after the oil change.

Jul 12, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

July 07, 2023

Went in for tire repair and Dominique in the Service Department kept me updated on everything that was going on and why it was taking longer than expected More

by HEATHERRODDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominigue
Jul 12, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 30, 2023

Great customer service. Fast and efficient very knowledgeable. I would definitely recommend this location to anyone. More

by Tish
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Freddie Morrison, Joseph Miller
Jun 30, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 30, 2023

Very knowledgeable and willing to work with me as far as my needs on a new vehicle More

by CHELSESPINE
Recommend Dealer
Yes
Employees Worked With
Freddie Morrison, Freddie Morrison
Jul 11, 2023 -

Tameron Kia of West Bank responded

Congratulations! It is wonderful to hear that our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Kia! Ray Brandt Auto Group #WeMakeItEasy

June 29, 2023

Awesome. Very awesome. Will recommend others to the dealership. Extremely awesome. I always get my oil changed here More

by ALBREIAN17
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph Miller
Jul 12, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 27, 2023

I have been dealing with Kia for a long time I would let anyone who wants a vehicle to get it here More

by sarahnoel1968
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vickie Castaneda, Taylor Garcia, Joseph Miller
Jun 28, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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