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Tameron Kia of West Bank

Harvey, LA

3.9
937 Reviews
Call Dealership (504) 264-6132
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1884 Westbank Expy

Harvey, LA

70058

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937 Reviews of Tameron Kia of West Bank

June 21, 2023

Taylor was pleasant. She was very informative regarding the recall. Dropped car off that morning at 7:30am. Only problem was that car was not ready until 5pm that even More

by LeI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Taylor Garcia
Report | Print
Jul 27, 2023 -

Tameron Kia of West Bank responded

Dear Lel, Thank you for your feedback! We're glad to hear that you found our staff informative regarding the recall. We always aim to provide our customers with accurate and comprehensive information about their vehicles. We're sorry to hear about the wait times you experienced. We understand how valuable your time is, and we sincerely apologize if the service took longer than expected. Your feedback will help us work on our scheduling to ensure a more efficient process for our customers in the future. We appreciate your understanding and hope to provide you with faster and more convenient service on your next visit. Sincerely, Ray Brandt Auto Group

June 21, 2023

The service was professional,all employees are friendly,the complementary shuffle was top class,thank you for quick service. More

by randyblacksr
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vickie Castaneda, Taylor Garcia, Joseph Miller
Report | Print
Jun 22, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 17, 2023

I really enjoyed the experience and the people. Excellent service! I would recommend Kia and this location. More

by Jennifer.woodnal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Peterson
Report | Print
Jun 19, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 17, 2023

I was told I would get a new engine and that’s what I got. Thank you More

by GUATARICAN94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Morris, Harold Cochran, Walter Bertot, Vickie Castaneda, Steve Domangue, Clay Poche, Tim Colson, Maurice Craige Jr, Taylor Garcia, Joseph Miller
Report | Print
Jun 19, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 15, 2023

Was not able to get my transmission service due to an absent of a vital employee. However the rest of my service was top notch More

by SUBDUDE420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Miller
Report | Print
Jun 19, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 13, 2023

The service was good. The wait time was longer then they told me it could be. More

by JAEJAV60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie Castaneda, Taylor Garcia
Report | Print
Jun 19, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 10, 2023

I have a Kia had the upgrade software installed And my car was still broken into but the car was not taken. More

by Mjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie Castaneda
Report | Print
Jul 27, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your feedback with us. We're sorry to hear about the incident that occurred with your Kia, and we understand how distressing this can be. We want to assure you that your experience is very important to us, and we are committed to helping our customers protect their vehicles as much as possible. We would appreciate the opportunity to further discuss this matter with you and provide any possible assistance. Please don't hesitate to contact our Kia Service Department at (504) 356-7072 at your earliest convenience to review your situation in more detail and explore additional solutions. Thank you for bringing this to our attention. We value your business and look forward to making this right. Best Regards, Ray Brandt Auto Group

June 09, 2023

Awesome service No complaints They were great on my service and time Timely manner and professional More

by PETERS.AMANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique , Vickie Castaneda
Report | Print
Jun 12, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 09, 2023

They were very helpful for me. I went in there with a million money orders and everyone helped me lighten the load. they also were very quick too More

by janeeteach
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christine Williams, Harold Cochran
Report | Print
Jun 12, 2023 -

Tameron Kia of West Bank responded

Congratulations! It is wonderful to hear that our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Kia! Ray Brandt Auto Group #WeMakeItEasy

June 09, 2023

Service dept was rude and unprofessional. I believe I was upcharged and when the issue was fixed my car came back filthy. I needed a recall fixed too and my app is still showing the issue lik More

by justinmunns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I can't remember, could've been Vickie
Report | Print
Jun 12, 2023 -

Tameron Kia of West Bank responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

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