Tameron Kia of West Bank

When I arrived, someone took my info and I said I had an appointment for 8:30am. I was kinda surprised he told me the wait time for an oil change would be 1 hr 45 min. All chairs in waiting room were filled appointment for 8:30am. I was kinda surprised he told me the wait time for an oil change would be 1 hr 45 min. All chairs in waiting room were filled so I sat in the lobby. About an hour wait, I went to the restroom and then went in wait room to get a water. Before I got one, I noticed my car parked outside the door. No one contacted me, so I don't know how long it was there. I went outside to find someone to see if my car was done...about 5 min later someone got the paperwork and brought me to cashier. Then I left. More

Pleasant workers and fast service I was greeted soon as I arrived car was pulled to service area left to eat breakfast came back car was ready arrived car was pulled to service area left to eat breakfast came back car was ready More

Great service. Vehicle was ready on time as promised. I get all my work done e here. Vehicle was ready on time as promised. I get all my work done e here. More

Everything went smooth and was very easy. I would recommend all of the staff at the dealership. I would recommend all of the staff at the dealership. More

I LUV ? ? RAY BRANDT KIA WESTBANK Christian took Very GOOD CARE of Me Thanks ? RAY BRANDT KIA WESTBANK Christian took Very GOOD CARE of Me Thanks More

Mr.Villgasgot my car in and out . I do believe he can the inside a little bit. , i Which made me a statically happy inside a little bit. , i Which made me a statically happy More

My experience was great as always My experience was great as always. Never a long wait for my oil change as always. Never a long wait for my oil change More

Always excellent service received at Ray Brandt Kia. The staff is courteous and attentive and always keep me posted on what’s going on with my vehicle. I’d recommend this service department to family an The staff is courteous and attentive and always keep me posted on what’s going on with my vehicle. I’d recommend this service department to family and friends! More

There was zero communication. My car was there over 2 months and any time I tried to get an update I felt like I was bothering her. She would promise to call, and then no call. Ra My car was there over 2 months and any time I tried to get an update I felt like I was bothering her. She would promise to call, and then no call. Ray Brandt has horrible customer service More

Ms Vicky in service is great. The lady that you pay could be more customer friendly The lady that you pay could be more customer friendly More