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Tamiami Hyundai - Service Center

Naples, FL

4.6
658 Reviews

658 Reviews of Tamiami Hyundai - Service Center

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May 26, 2025

Sheila was outstanding and a great help to my wife and I while servicing our car. More

by kevintholl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila Howe
May 27, 2025 -

Tamiami Hyundai responded

Thank you so much for giving Sheila a shout-out! We appreciate your business here at Tamiami Hyundai.

May 25, 2025

FRANCIS FERNANDEZ WAS 5 STAR FRANCIS FERNANDEZ WAS VERY PROFESSIONAL FRANCIS FERNANDEZ COMMUNICATED VERY WELL More

by shp5907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FRANCIS FERNANDEZ
May 27, 2025 -

Tamiami Hyundai responded

We're delighted to hear that Francis Fernandez provided you with a 5-star experience at Tamiami Hyundai! Our team takes pride in professionalism and clear communication. Thank you for sharing your feedback!

May 25, 2025

Two weeks before the car was even looked at! Many calls with rude responses and unreturned voicemails. Work was completed 22 days after drop off More

by tom.dooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Ruis
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Tamiami Hyundai responded

Tom, I'm sorry to hear about the delay and communication issues you experienced. We strive for timely service and courteous interactions, so it's disappointing to learn we fell short here. Please feel free to reach out if you'd like us to address any remaining concerns or questions. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

May 23, 2025

Very good and professional service by Jamie, my service advisor. He was friendly and knowledgeable, and took care of my scheduling my repair very efficiently. 😎 More

by GARYWOJO15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Tamiami Hyundai responded

We're delighted to hear that Jamie provided you with professional and efficient service at Tamiami Hyundai, Gary. Thank you for sharing your positive experience, and we look forward to assisting you in the future!

May 22, 2025

Very professional, very soft spoken, and knew with the customers needs were great customers concern More

by mrsammagarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia
May 22, 2025 -

Tamiami Hyundai responded

We are so happy that our Tamiami Hyundai team earned your 5 stars. Thanks for the review!

May 22, 2025

Staff polite. I was texted with a contact phone number/text, but it didn’t go to my service manager. Nice idea, but doesn’t work in practice. A half hour billed jo More

by MARK@HOOVERMEDIATION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Ruis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francis
May 23, 2025 -

Tamiami Hyundai responded

Thank you for sharing your experience. While it's great to hear that our staff was polite and the car was returned clean, I apologize for any inconvenience caused by the communication issues and the time taken. We appreciate your feedback on improving our service process, especially regarding contact information accuracy and addressing specific concerns like memory seats. If you'd like to discuss this further or have additional questions, please feel free to reach out anytime. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 417-1222 ext. 3231 - hyundaimanager@gotamiami.com

May 22, 2025

Sheila has been very helpful and appreciate how she handled my repair info for my vehicle More

by SANDRA.PRIOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sheila H
May 22, 2025 -

Tamiami Hyundai responded

Sandra, thank you for leaving Tamiami Hyundai your positive feedback about Sheila!

May 22, 2025

Dealership was well organized staff was were nice. Worked with you salesman all around good experience. More

by ANTHONYBOSCO03
Recommend Dealer
Yes
Employees Worked With
Dan Rake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Tamiami Hyundai responded

Thank you for sharing your positive experience at Tamiami Hyundai! We're glad to hear that our organized staff and sales team made your visit enjoyable. We appreciate the support and look forward to serving you again in the future!

May 22, 2025

Sammy Jo and Sheila were great to deal with. Please keep them, they are a real asset. More

by kvogel1560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Jo Mannering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Howe
May 23, 2025 -

Tamiami Hyundai responded

We are honored to receive your support. Thank you! - Tamiami Hyundai Team

May 19, 2025

The service writer was great. However, to wait almost 3 hours for an oil change is really unacceptable. That's the only complaint I had... More

by jamaisano01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila L
May 20, 2025 -

Tamiami Hyundai responded

Thank you for your feedback. While I'm glad to hear the service writer made a positive impression, I apologize for the extended wait time. Please remember that this isn’t just a quick oil change; there are recalls and updates done as well. If there's anything else you'd like to discuss, please feel free to reach out. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

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