Tanner Motors
Brainerd, MN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Nothing unnecessarily With courtesy did what I needed & not what I thought I needed! Unlike some who want to do so many things that aren’t really needed, just for the money With courtesy did what I needed & not what I thought I needed! Unlike some who want to do so many things that aren’t really needed, just for the money. I was very appreciative! More
Brake warning light Got right on it. Check problem and finished repair.,was under warranty thanks team. Got a free car wash. Love my Ram truck. On the road again Got right on it. Check problem and finished repair.,was under warranty thanks team. Got a free car wash. Love my Ram truck. On the road again More
Not friendly. The one person I dealt with yesterday was about the only person who has ever acknowledged me when I walked in. Usually they just ignore you and it se The one person I dealt with yesterday was about the only person who has ever acknowledged me when I walked in. Usually they just ignore you and it seems like you are bothering them. On the phone it also seems like it is a bother and they have other things to be doing. Maybe the last time has been a little better than times in the past. I still really dread having to go there for service and it makes me want to not purchase from Tanner Motors because I would have to go there for service. More
Honest, respectful, and enjoyable people Just honest no BS people. I have bought 6 vehicles from them over the years. They always treat me with respect and I enjoy my time with them Just honest no BS people. I have bought 6 vehicles from them over the years. They always treat me with respect and I enjoy my time with them More
Staff rude & unfriendly. Don’t greet you or acknowledge you Poor guest service Very unfriendly No manners Need some guest service & diversity training The sales team convinces you to buy Warrenty yet it c Poor guest service Very unfriendly No manners Need some guest service & diversity training The sales team convinces you to buy Warrenty yet it covers nothing Overall poor guest service More
Shannon's #1 My Dealer was Shannon. He held my new Impala & loan approval until I could get cash from my ins. co. It's an GREAT pre-owned car. Shannon Completely My Dealer was Shannon. He held my new Impala & loan approval until I could get cash from my ins. co. It's an GREAT pre-owned car. Shannon Completely came thru in a time of trouble. More
Very poor rating from me So had an issue with the ignition on mybtruck, they installed 2 new ones that did the same thing. They said there was no fix available at this time b So had an issue with the ignition on mybtruck, they installed 2 new ones that did the same thing. They said there was no fix available at this time but when one is available they would let me know and cover under warranty but when I brought it in they wouldn't cover it. I will go to St Cloud for service and a new one from now on. Would not recommend as their word is no good. Be sure to get in writing what they tell you. More
Enjoyed the experience Pleasant and helpful experience with Jace. Looking forward to enjoying our new Grand Cherokee Jeep and would recommend Tanner Motors to a friend if t Pleasant and helpful experience with Jace. Looking forward to enjoying our new Grand Cherokee Jeep and would recommend Tanner Motors to a friend if they were in the market for new car. More
Ram 2500 The staff is friendly and very helpful. The got me into a new truck that better suited my needs. This is my second truck from them. Will be getting my The staff is friendly and very helpful. The got me into a new truck that better suited my needs. This is my second truck from them. Will be getting my next from them also. More
Don’t waste money on the extended warranty I bought a used Jeep in October 2018, nice rig, low miles. The glove box and door on the gas tank were both wonky, the gas door mechanism doesn’t alwa I bought a used Jeep in October 2018, nice rig, low miles. The glove box and door on the gas tank were both wonky, the gas door mechanism doesn’t always release when the button is pressed-i think the closure mechanism is broken. I got the glove box fixed quickly soon after I got the Jeep. I kept forgetting g to call about the gas door until a few weeks ago. i got in fairly quickly. The problem isn’t covered by the warrantee “because the door is part of the body. I do not understand how a faulty mechanism is part of the “body” It will cost me almost $400 to fix. I’m very disappointed, enough so that we are going to another dealer next month to trade-in. Not worth thousands of extra dollars to play this game. The people in the service center are, for the most part, very nice. More



