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Tanner Motors - Service Center

Brainerd, MN

4.5
752 Reviews

752 Reviews of Tanner Motors - Service Center

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September 17, 2021

They were excellent-responsive, affordable and took care of my problem. I had a semi-emergency and they were willing to get it repaired that day when I was on vacation visiting from out of town. More

by Markametz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Waxon, Laura Ellingson
September 14, 2021

They where very nice but I got stuck waiting for six hours to put on four tires and balance. More

by LACETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laura Ellingson
Sep 28, 2021 -

Tanner Motors responded

I am sorry to hear that was longer than normal. Please do reach out to us with any questions regarding your visit. 218-829-3597

September 02, 2021

After coming back for 2nd trouble shooting, because too busy the 1st time even after making an appt 3 weeks later than when we called, vehicle was given back to us missing parts. More

by jbdesmarjason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Waxon, Laura Ellingson
September 02, 2021

The service manager drove my vehicle for around 100 miles said nothing was wrong. After sat at my home when I went to use it acted up after 5 miles. He didn’t do what I told. Made me feel like I didn’t know More

by bpkoenig
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phil Waxon, Laura Ellingson
August 31, 2021

Friendly staff, honest mechanic, excellent service advisor. They finished the job in the time I expected. Waiting area was quaint, yet comfortable and clean. Job well done! More

by Stingray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Waxon
August 31, 2021

Best service department in the area. They are honest, helpful and work hard to come through for you in as timely a manner as possible. More

by mark@faithathome.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Waxon, Laura Ellingson
August 26, 2021

Super helpful. Assisted me in a getting a new battery w/ warranty. I was going to have to pay for a new battery but they assisted me in using my warranty so there was no payment out of pocket More

by Djohnson6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Kujava, Phil Waxon
August 23, 2021

I was going to update my navigation system and needed a radio update. I checked the version for my radio myself and was told that I needed to update it. When I went in for my appointment, I was told that More

by Chuck K
Recommend Dealer
Yes
Employees Worked With
Laura Ellingson
August 19, 2021

Very customer focused and knowledgeable about issue with my Jeep. Kept me informed and fit me in ASAP. The staff worked hard to complete work timely. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Waxon, Laura Ellingson
August 18, 2021

I’ve wasted so much time having work done on my truck, and people not getting back to me and hearing the same old sob stories over and over again.that I finally had to take my truck to another ram dealers More

by TIMBERRIDGECO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laura Ellingson
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