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Tanner Motors - Service Center

Brainerd, MN

4.5
752 Reviews

752 Reviews of Tanner Motors - Service Center

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September 13, 2020

Their communication was clear, their diagnosis was precise, and their service was comprehensible and well done. I will return in the future service large or small. Great job everyone. More

by Ilv2laff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Franzen, Jim Hunter
September 05, 2020

Service was very friendly and honest. When a problem did arise they were up front about it and took care of things as quick as they could. I really the honest approach, especially when a potential problem More

by weidenborner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Roer
September 04, 2020

Lack of mask usage on sales floor. Additional cost for synthetic oil was excessive. 75 minute wait seems excessive for an oil change and tire rotation. More

by pmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Franzen
Sep 07, 2020 -

Tanner Motors responded

Thank you for bringing this to our attention. Our policy is to wear masks anytime we are on the sales floor, or if we are out of the offices/cubicles for those that do not have a medical condition that prevent them from wearing masks.

August 28, 2020

Tanner motors service is always a great experience. The customer service personnel are polite and professional. They keep the customer informed on progress and upcoming service needs. More

by mssherv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonja Senn, Dylan Roer
August 26, 2020

My experience with Tanners was exceptional. I would definitely reccomend them to family and friends. The entire staff was very helpful and friendly. So glad with my choice. More

by JAMIDEE1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jace Christiansen
August 19, 2020

Great service. Quick turn and effective solution. Kinda steep price for a gas cap seal but the shop is top notch and they got me in ASAP. More

by jodytedesco0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Porta, Tonja Senn, Jason Franzen, Jim Hunter, Randy Thompson, Dylan Roer
August 14, 2020

Excellent service they fit me in the same day I called and completed all service work required including any recalls that I had. I will continue to use them whether it's leasing or buying my next truck. More

by cjohebert
Recommend Dealer
Yes
Employees Worked With
Tonja Senn, Dylan Roer
July 30, 2020

Dylan Roer was amazing! He was friendly, courteous, and VERY helpful!! Will use Tanner Motors Service Department again AND will recommend Tanner Motors Service Department to family and friends. More

by nystrompj
Recommend Dealer
Yes
Employees Worked With
Tonja Senn, Dylan Roer
July 28, 2020

Fantastic! They finished my car faster than expected. Friendly service, terrific communication, very knowledgeable about my recall and part I wanted, I have nothing but great things to say! More

by HOLMVIG
Recommend Dealer
Yes
Employees Worked With
Al Porta, Tonja Senn, Casey Kujava, Jon Heikkenen, Dylan Roer
July 24, 2020

PI enjoyed my experience with a Jeep 2019 Rubicon so P I enjoyed my experience with a Jeep 2019 Rubicon so much I got rid of the thing hope I never see another one in my driveway More

by Hall
Recommend Dealer
Yes
Employees Worked With
Jason Franzen
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