Tansky Sawmill Toyota Scion - Service Center

Charles J Kelley provides you with best service I choose Tansky for the best quality service! Just recently had my maintenance done with a help of service advisor Charles Kelly who is very knowledg I choose Tansky for the best quality service! Just recently had my maintenance done with a help of service advisor Charles Kelly who is very knowledgeable and helpful. Thank you! More

Body shop OK. Tire sales OK. Other service - stay away. Three hours waiting on an oil change despite having an appointment. But they did come out to the waiting area more than once to give me a $5,000 sales Three hours waiting on an oil change despite having an appointment. But they did come out to the waiting area more than once to give me a $5,000 sales pitch based on unsolicited inspections they said they'd done. Two examples: 1) They said front end alignment was "marginal". Two months earlier they (Tanksy) had done an alignment on the vehicle when I bought tires. No pot holes or other mishaps since. Service rep back peddled like crazy when I mentioned this. 2) They said I needed a new water pump and timing belt because belt was "cracked." Both had been replaced only 12,500 miles earlier by another shop. I turned down all unsolicited service and checked the bolts holding the cover over the belt and pump when I got home. Bolts hadn't been touched so no way they could have visually inspected the belt. More

Service rep ignored my wife's request to inspect car. Service rep ignored wife's request to reinspect car after she picked it up after service and stall at parking lot, he just reseted lights and told h Service rep ignored wife's request to reinspect car after she picked it up after service and stall at parking lot, he just reseted lights and told her it was ok to drive. More

awful experience I think the best dealer should listen carefully what is the main problem for the customer. But they didn't hear eagerly what I request. I believe that I think the best dealer should listen carefully what is the main problem for the customer. But they didn't hear eagerly what I request. I believe that the best dealer should keep good services after selling the car. But they just insisted and mention their policy without consideration of the customer's feeling. Furthermore, they didn't wash my car even if I payed more than $500 for the inspection and repair cost. I would never recommend to buy any car to all. More

You're in good hands with Brent!! Though this is not my first time taking my Prius in for service at Tansky Toyota, this was definitely the most memorable. Brent took great care of me, Though this is not my first time taking my Prius in for service at Tansky Toyota, this was definitely the most memorable. Brent took great care of me, making sure that I was notified along the way of the status and work they were doing... when I came in the pick up the Prius his courteous service continued with a smile. I felt like he wasn't just there to help Tansky rack up my service bill, but instead looking out for me, and making sure I was comfortable with what they were doing on my humble Prius. Thanks Brent for the great service and thoughtfulness! He was even as attentive to notice how my name was spelled!! The texts and phone calls were great touches, much better than the slightly negative, non-memorable service I had a few years ago. Keep it up!! More

Best Customer Service in Ohio Tansky has serviced my fir 12 yrs. They are the best, they have gone out of their a number of occasions to ensure my vehicle was always completed on t Tansky has serviced my fir 12 yrs. They are the best, they have gone out of their a number of occasions to ensure my vehicle was always completed on time and have never been one second on turn around time. I will always recommend them to anyone who wants to buy a quality vehicle and better yet have the best service you could ever get in the state of Ohio!!!! More

Great Service I've dealt with dealers in Columbus for service for 40 years and Tansky is by far the best. The reason for that is Rodney Barrett as my service conta I've dealt with dealers in Columbus for service for 40 years and Tansky is by far the best. The reason for that is Rodney Barrett as my service contact. . Having a real person to work with as kind of a concierge to help me cut through the red tape has been a godsend. I wouldn't even think of going anywhere else. More

Customer Focused Others should learn from Rodney's vital behaviors of providing an excellent customers service. He is customer focused, honest, knowledgeable, great li Others should learn from Rodney's vital behaviors of providing an excellent customers service. He is customer focused, honest, knowledgeable, great listener and above all makes you feel well taken care. More

Wonderful Service I have never been to Tansky Toyota before today. I was so impressed by Heather's customer service and my entire experience. My car was serviced very I have never been to Tansky Toyota before today. I was so impressed by Heather's customer service and my entire experience. My car was serviced very quickly and I look forward to bringing my car back to Tansky Toyota. More

Justin was very professional and tentative to my concerns, and resolved them as best as possible. I only wish they washed my truck after each service. The free chocolate bar is a nice touch concerns, and resolved them as best as possible. I only wish they washed my truck after each service. The free chocolate bar is a nice touch More