Tansky Sawmill Toyota Scion - Service Center

Service Every person in the service department excellent especially the young lady 's excellent behavior on 6/23/18 at the time of check out.. She deserve re Every person in the service department excellent especially the young lady 's excellent behavior on 6/23/18 at the time of check out.. She deserve recognition More

Bad Experiences Turning in Lease Leased a vehicle from this dealership and didn't have problems until I went to turn in my car this past month. I always get a bit attached to my cars, Leased a vehicle from this dealership and didn't have problems until I went to turn in my car this past month. I always get a bit attached to my cars, and I was expecting to feel the same way about turning in my Toyota Camry, but my final service experience left a bad taste in my mouth and I could not say good riddance fast enough. The older man working the counter where I turned in the keys to my lease was very snappy, rude, and condescending. I am 8 months pregnant and greeted him kindly, but he responded with snappy answers and an overall bad attitude. I believe it was the individual listed below if he was working on Sunday, 4/29. To top it off, my car which I took good care of for the 3 years I leased did have a small scratch on the side & a some dirt under the floor rugs but I was charged over $300 for "excessive wear and tear". I also turned it in when it was way under the maximum mileage, so you would think that would be a plus. I returned my last lease to Honda before getting this Toyota lease and they were much friendlier and despite having some scratches charged me nothing for the lease. Plus there is that obnoxious "lease disposition fee" which tacked on another $350. So glad I did not continue to lease or buy from Toyota after these past few experiences. I would recommend leasing elsewhere if you choose to go that route. More

Charles J Kelley provides you with best service I choose Tansky for the best quality service! Just recently had my maintenance done with a help of service advisor Charles Kelly who is very knowledg I choose Tansky for the best quality service! Just recently had my maintenance done with a help of service advisor Charles Kelly who is very knowledgeable and helpful. Thank you! More

Body shop OK. Tire sales OK. Other service - stay away. Three hours waiting on an oil change despite having an appointment. But they did come out to the waiting area more than once to give me a $5,000 sales Three hours waiting on an oil change despite having an appointment. But they did come out to the waiting area more than once to give me a $5,000 sales pitch based on unsolicited inspections they said they'd done. Two examples: 1) They said front end alignment was "marginal". Two months earlier they (Tanksy) had done an alignment on the vehicle when I bought tires. No pot holes or other mishaps since. Service rep back peddled like crazy when I mentioned this. 2) They said I needed a new water pump and timing belt because belt was "cracked." Both had been replaced only 12,500 miles earlier by another shop. I turned down all unsolicited service and checked the bolts holding the cover over the belt and pump when I got home. Bolts hadn't been touched so no way they could have visually inspected the belt. More

Service rep ignored my wife's request to inspect car. Service rep ignored wife's request to reinspect car after she picked it up after service and stall at parking lot, he just reseted lights and told h Service rep ignored wife's request to reinspect car after she picked it up after service and stall at parking lot, he just reseted lights and told her it was ok to drive. More

awful experience I think the best dealer should listen carefully what is the main problem for the customer. But they didn't hear eagerly what I request. I believe that I think the best dealer should listen carefully what is the main problem for the customer. But they didn't hear eagerly what I request. I believe that the best dealer should keep good services after selling the car. But they just insisted and mention their policy without consideration of the customer's feeling. Furthermore, they didn't wash my car even if I payed more than $500 for the inspection and repair cost. I would never recommend to buy any car to all. More

You're in good hands with Brent!! Though this is not my first time taking my Prius in for service at Tansky Toyota, this was definitely the most memorable. Brent took great care of me, Though this is not my first time taking my Prius in for service at Tansky Toyota, this was definitely the most memorable. Brent took great care of me, making sure that I was notified along the way of the status and work they were doing... when I came in the pick up the Prius his courteous service continued with a smile. I felt like he wasn't just there to help Tansky rack up my service bill, but instead looking out for me, and making sure I was comfortable with what they were doing on my humble Prius. Thanks Brent for the great service and thoughtfulness! He was even as attentive to notice how my name was spelled!! The texts and phone calls were great touches, much better than the slightly negative, non-memorable service I had a few years ago. Keep it up!! More

Best Customer Service in Ohio Tansky has serviced my fir 12 yrs. They are the best, they have gone out of their a number of occasions to ensure my vehicle was always completed on t Tansky has serviced my fir 12 yrs. They are the best, they have gone out of their a number of occasions to ensure my vehicle was always completed on time and have never been one second on turn around time. I will always recommend them to anyone who wants to buy a quality vehicle and better yet have the best service you could ever get in the state of Ohio!!!! More

Great Service I've dealt with dealers in Columbus for service for 40 years and Tansky is by far the best. The reason for that is Rodney Barrett as my service conta I've dealt with dealers in Columbus for service for 40 years and Tansky is by far the best. The reason for that is Rodney Barrett as my service contact. . Having a real person to work with as kind of a concierge to help me cut through the red tape has been a godsend. I wouldn't even think of going anywhere else. More

Customer Focused Others should learn from Rodney's vital behaviors of providing an excellent customers service. He is customer focused, honest, knowledgeable, great li Others should learn from Rodney's vital behaviors of providing an excellent customers service. He is customer focused, honest, knowledgeable, great listener and above all makes you feel well taken care. More