I had been to a previous dealership where I made it clear up front that I was just beginning my car search, that they were the first dealer I had been to and I had no intention of buying a car that day. As I was leaving, I was confronted by an obnoxious, aggressive manager who was trying to strong-arm me to buy a car that day. At Tarbox, Joel was courteous, respectful and answered all my questions (even the stupid ones). It was the first car-buying experience I have had where I felt comfortable and not harassed. Thank you Joel and Tarbox!