Tarrytown Honda

Armed with information from Edmunds regarding True Market Value, dealer's Invoice and MSRP of a 2011 Honda Crosstour EX L, I sought price quotes from a variety of Honda dealers in the area. Isobel Acevedo of Value, dealer's Invoice and MSRP of a 2011 Honda Crosstour EX L, I sought price quotes from a variety of Honda dealers in the area. Isobel Acevedo of Tarrytown Honda was most cooperative in not only arriving at an agreeable price but also convinced me that although they didn't have my particular color in stock, she would be able to find one for me and deliver it before we left for vacation in a few days. True to her word, the car was delivered the evening before we left, and she took the trouble to explain and demonstrate all it's functions before I drove it off. I highly commend Isobel for her competence and her charming "customer first" attitude. More

Experience was excellent. They said they could find the exact car we wanted with a week, and they actually had it within 24 hours. We drove away 48 hours after first visit. exact car we wanted with a week, and they actually had it within 24 hours. We drove away 48 hours after first visit. More

Not a good experience when I arrived to pick up the car and found that it had not been serviced completely. Waited for 3 extra hours so that they could change the oil as promised when I purchased the vehic and found that it had not been serviced completely. Waited for 3 extra hours so that they could change the oil as promised when I purchased the vehicle. Car is driving well and we are happy with the vehicle so far. More

I was quite happy with the service. There was no haggling to speak of. After I told Joe that I was ready to buy today and didn't want to play games he was quick and forthright. A pleasure to do haggling to speak of. After I told Joe that I was ready to buy today and didn't want to play games he was quick and forthright. A pleasure to do business with him. The business office was a bit slow with gettting all of the papers together, but once they were finished, the proccess moved very quickly. More

I've been in the market for a car and found it fustrating when Sales people would try to sell me the car they wanted me to buy rather than a car that met my needs. During my visit to Tarrytown Honda I had t when Sales people would try to sell me the car they wanted me to buy rather than a car that met my needs. During my visit to Tarrytown Honda I had the most pleasurable experience with a true Sales Professional named Richard Johnson. Richard Johnson listened carefully to all my concerns and needs. He was then able to help me into a car that truly worked for my lifestyle! I am beyond content with my experience with Richard Johnson and I will be sure to refer my family and friends to enjoy his style of work. More

Mr Velez is organized, professional and flexible. I turned in my lease 14 months early to lease a model that is safer to drive in the snow and also because I was 9000 miles over the lease amount. Mr ve turned in my lease 14 months early to lease a model that is safer to drive in the snow and also because I was 9000 miles over the lease amount. Mr velez accommodated my needs with out a fuss and made the process very smooth. I was not happy about the 595.00 bank fee or the cost of the excess miles or as Mr velez referred to as the "negative equity" (3000$),without these my lease would have been more affordable. I will be a repeat customer More

Joseph Sposato helped me throughout this whole process. Newly Divorced and looking for a happier life i put all my faith in Joe. He reassured me that I wouldn't regret anything and that he would follow me Newly Divorced and looking for a happier life i put all my faith in Joe. He reassured me that I wouldn't regret anything and that he would follow me through everything and explain everything in great detail. He did this to the best of his ability and I couldn't be happier in my new Accord Coupe! More

My 18 year old daughter had a problems shifting into lower gears with her manual transmission Civic. The service dep't closest to our home originally quoted us $2500 to diagnose and repair the transmiss lower gears with her manual transmission Civic. The service dep't closest to our home originally quoted us $2500 to diagnose and repair the transmission. We decided to check with Tarrytown Honda in the neighboring city and they quoted $800 for the same work. The original Honda dealership that quoted us then changed their quote to $1500 because "we may have made a mistake in our original quote." We decided to have the repairs performed with Tarrytown Honda in the end it was the best decision we ever made! Not only did they do the repairs at the price we were initially quoted the technician found other things wrong with the vehicle that were supposedly repaired at our previous Honda dealer. We are now happy customers of Tarrytown Honda!!!! More

I had bought a new Accord from this dealership which had developed an oil leak. I brought it back to them for repairs, 6 visits later, over a period of 1 year, the vehicle still had the oil leak, until I b developed an oil leak. I brought it back to them for repairs, 6 visits later, over a period of 1 year, the vehicle still had the oil leak, until I brought it to another deater. They treated me as if I was an ignornate fool. I have been working for a repair facility for 20 years and if i ever treated my customers the way they treated me I would be out of a job. The thing that bothers me the most is that American Honda Corp allows a Dealership like this to stay in Business. More

As dishonest as they come. They tried to get me to agree to a loan with a ridiculously high APR for a 7 year old car. When they told me the loan terms I informed them that I would not be purchasing the car. to a loan with a ridiculously high APR for a 7 year old car. When they told me the loan terms I informed them that I would not be purchasing the car. They refused to refund my deposit. If it were more than a few hundred dollars I would take them to court. I read all of the negative online reviews, and I did not listen. Lesson learned. More