
Tasca Automotive Group
Cranston, RI
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5,916 Reviews of Tasca Automotive Group
He made buying a new vehicle enjoyable. Pleasant, humorous and well-rounded man. Followed up on all details to leave with your car asap. A job well done. Thanks again Lou Pleasant, humorous and well-rounded man. Followed up on all details to leave with your car asap. A job well done. Thanks again Lou More
What an unbelievably awful experience. We drove an hour to see a car and from beginning to end the salespeople treated us as if we were uneducated, small, and naive. We had an appointment We drove an hour to see a car and from beginning to end the salespeople treated us as if we were uneducated, small, and naive. We had an appointment with Doug but they sent out Cannon to show us the car which was fine - but I’ll get to why that’s matters in a second. Unfortunately trying to have a conversation with Cannon proved to be pointless as all he did was repeat his same selling point again and again and refused to acknowledge the reason the price was lowered was because of a massive hole in the bumper. We could barely get a word in regardless. He used the tactics of overtalking, scarcity of used cars, and car fax national average values for a sale. But when we finally discussed price he had no room to budge, and we pushed back a bit, asking for a break in price due to the body work that would be needed. He told us that was the absolute lowest that was possible and they’d be losing money on the car. We asked if there was a second key, after looking he came back to us with no second key, but with $400 off the car price. We asked if that was to make up for the lost second key which we’d need to replace, but instead he insisted it was to make our deal better and to “give miss boss lady a break.” My partner and I are equals. We make big financial decisions together and trying to single me out as “miss boss money lady” doesn’t belong in 2022. Upon trying to have the conversation that the only reason for the discount was due to us then having to spend this money on a key, Doug appears after apparently listening in, bringing all his talking points with a price comparison sheet trying to show why he’s giving us the best deal. Never introduced himself, never said hello, just comes out as the closer. After talking in circles about how there’s nothing that can be done, he says he’ll take $250 off with a handshake. Then stands up looks at Cannon, says “ring them up” like we were in Pawn Stars which left me spinning. I felt sick to my stomach. Here we were trying to have a normal conversation about trying to buy a car we wanted, and I was so frustrated by the entire interaction that I actually left the dealership in tears with my partner walking out after me. This was not the way I wanted to buy a car, being bullied, belittled, not heard, and not respected. My partner went back in to get our keys so we could leave. As I stayed outside, Doug said “Sorry we upset your girlfriend, I could take another $200 off it it would make her happy.” He shut his mouth, grabbed his keys, and we drove back home in shock at how gross that entire experience was. Worst car buying experience ever. More
Our sales consultant Lou Colon is by far the best and to be perfectly honest he is what keeps us coming back to Tasca. During our latest car search we literally must have visited every dealership across RI be perfectly honest he is what keeps us coming back to Tasca. During our latest car search we literally must have visited every dealership across RI and even parts of MA. But in the end what always keeps us coming back to Tasca is Lou Colon. We have now purchased three vehicles from him and each time we have never been disappointed. We appreciate his professionalism, his honesty and his 'larger than life' personality. The Tasca organization is very lucky to have such a dedicated professional as part of their family. More
My sales consultant was Don Mailloux and I highly recommend him for your mazda needs. He was wonderful at getting everything organized for my purchase and was great to work with. Very professional in recommend him for your mazda needs. He was wonderful at getting everything organized for my purchase and was great to work with. Very professional in his approach. More
After noticing a price drop on a vehicle I was interested in at Tasca ford in Cranston around 2pm on a monday I clicked the schedule a test drive button on the vehicles listing page. Within a short bit of in at Tasca ford in Cranston around 2pm on a monday I clicked the schedule a test drive button on the vehicles listing page. Within a short bit of time I had an email reply willing to set up a time to see the vehicle in roughly the hour and half it would take me to drive there. I arrived and was promptly handed over to Cannon who was friendly but didn’t come off as the typical salesman saying anything and everything to win your favor. He let the vehicle speak for itself and provided keys and a plate. The vehicle itself was exactly as advertised, the miles were accurate, the condition reflected better than the pictures and it had no unaddressed issues. Upon returning he kept his distance for a few minutes but made himself visible while I went over and around the vehicle. A very pleasant method in contrast to the typical experience of the salesman breathing down your neck instantly. The drive was followed up with a brief sit inside at Cannon’s desk where the advertised pricing and quoted fees were confirmed as correct and more than reasonable. Again a very welcome swap from some other dealerships in the area who are taking advantage of the current market to add in non disclosed fees upon visiting the dealership. I had arrived just after 4pm, by 5pm paperwork was being drawn up and the purchase was completed within minutes of finance room availability. Start to finish the experience was spectacular and exceeded any expectations. I wouldn’t hesitate to refer anyone to Tasca. More
We purchased my son's first car from Lou. He had a great personality, sense of humor and made the experience a positive one. He even got us lunch while we waited for financing. Overall, we we He had a great personality, sense of humor and made the experience a positive one. He even got us lunch while we waited for financing. Overall, we were very happy with the whole process and my son loves his new car! More
Steve is just the most effective and courteous person you will ever meet. The guy is an “over deliver” type, and it seems effortless for him. Takes the one at a time approach. Highly commendable performance! will ever meet. The guy is an “over deliver” type, and it seems effortless for him. Takes the one at a time approach. Highly commendable performance! More
Cannon is very helpful and made our purchase easy. Tasca of Cranston, RI was also responsive when I called to inquire about a particular vehicle. I started at a different Tasca branch and I cannot say Tasca of Cranston, RI was also responsive when I called to inquire about a particular vehicle. I started at a different Tasca branch and I cannot say the same for that branch. Go to Cranston and work with Cannon! More
My family and I started our car search back in December 2021 (and took delivery in July 2022). From our initial visit to Tasca for a test drive, the experience was far better than other dealerships. Don Ma 2021 (and took delivery in July 2022). From our initial visit to Tasca for a test drive, the experience was far better than other dealerships. Don Mailloux had the test vehicle ready, answered a few questions for us, then gave us time to explore the vehicle alone and take it out on the road. There was no unnecessary conversation, no pressure -- just an offer to help when we needed it. Tasca was the only dealership out of the 14 we visited or spoke with in our two-month search before ordering that never put pressure on us to buy and that actually listened to what we wanted in a vehicle. When we did finally decide on a Ford, it wasn't even a question from whom we'd place the factory order. We went right back to Don, who kept us informed throughout the build, shipping, and delivery process. Tasca was great, Don was even better, and I really have to applaud their sensible and ethical sales practices. This was easily the best car buying experience I've ever had. Thanks to Don! More