
Tasca Automotive Group
Cranston, RI
Filter Reviews by Keyword
By Type
5,916 Reviews of Tasca Automotive Group
Coming to Tasca, I knew what I wanted and how much I wanted to pay. Michael made that happen quickly and without pulling me in other directions. I was very much at ease and in control of the buying expe wanted to pay. Michael made that happen quickly and without pulling me in other directions. I was very much at ease and in control of the buying experience. He gave that to me. More
I had been looking for weeks for a certain car and found it listed on Autotrader at Tasca. There were no pictures yet, just a generic stock photo. I had been to the place a couple of weeks ago and had Lou's it listed on Autotrader at Tasca. There were no pictures yet, just a generic stock photo. I had been to the place a couple of weeks ago and had Lou's card, so I called him asking about the car. He told me it wasn't there yet and he'd call me as soon as it arrived. A couple of days later, I checked the website, saw photos of the car and called back. Lou said the car had been sold, to one of their mechanics, before it even when out of the lot. If that’s the case, then why are there pictures on their website of the car sitting on the lot? More
Went in with a true price from online. Salesman I was referred to was gone for the day so just decide to talk to whoever was around got Bayo. He was okay, but not super friendly. Gave me the feeling he d referred to was gone for the day so just decide to talk to whoever was around got Bayo. He was okay, but not super friendly. Gave me the feeling he didn’t think we where seriously looking for a car. Decided to go with the 2013 Fusion Titanium. Wanted in fwd in black or grey they didn’t have it. So they tried to work out a deal with the awd one they did have. Told Bayo from the beginning we were going to lease. Wasted about 2-3 hours just sitting there trying to work a price and trade in price. Got up to see what was taking so long and they where all in Tony office talking and laughing not professional at all. Finally came back with a amount just enough for my trade in when the car was worth more on KBB and Edmunds. Then tried a trick by putting the msrp price back on there at $38,645 with a payment of $581 a month. Bayo told us that they couldn’t work the price because it was a lease. At this point I was just so annoyed I said fine and left. Why was he talking prices with us the whole time knowing we where going to lease. If you supposedly cant change the price which I looked online for all this info before and found out you can negotiate the MSRP of the lease. Well all said and done just went to Honda and got an amazing not MSRP price on the lease. If your younger go somewhere else where they actually will respect your knowledge and all of the research you do. I did my homework and they pretty much laughed at me. More
George, Daria, the Service Dept., and Bob Tasca himself were all so kind, friendly, & professional AND showed such a generosity of spirit when it became clear that our Hyundai "Santa Fe" was "dying" of were all so kind, friendly, & professional AND showed such a generosity of spirit when it became clear that our Hyundai "Santa Fe" was "dying" of "unknown causes" and we would have to be shopping for another vehicle. We are very pleased with how we were treated and are most pleased with the vehicle we purchased ( pre-owned 2010 Lincoln "MKZ"). We also had mud guards recently installed by the Service Dept. and couldn't be more satisfied with how quickly and professionally this work was accomplished. Maureen Souza (vehicle owner) & Joseph V. Souza,Jr. More
Went to dealership to buy a used car, after test drive and finance application they were ready to do a "deal" and wanted the down payment check, I told them no until I reviewed the terms, they only offere and finance application they were ready to do a "deal" and wanted the down payment check, I told them no until I reviewed the terms, they only offered me $300 for my trade in, that is not on great condition but their website "guarantees" Auto Trader's trade in value which was $1800, that fine I undertand, I wanted to be around a certain payment and I know in most cases that never happens. After trying and trying I told them I was going to think about it, the number didn't add up. The following business day I went and did the same calcualtions they made and the monthly payment was less than what they told me, I asked about it and "Rob" said it was because of a "mandatory $2,000" warranty, don't get we wrong I understand all that due to some credit situations, but you have to be upfront with customers about things like that, I keep trying to work with them but we didn't get anywhere, after we finally found a car we could work with, I never heard back from any of them, no phone or e-mail, one thing is that things don't work out, the other is being professional and communicating with your customers, this showed me thay they are not professional and only care about that extra dime. Next time go to Herb Chambers or somewhere else! More
The people were very friendly, there wasn't any pressure and no false promises were made. Eva did what she said she was going to do without any surprises. I had forgotten a few personal items in th pressure and no false promises were made. Eva did what she said she was going to do without any surprises. I had forgotten a few personal items in the vechile I traded in and Chanthy found them and held them for me until I was able to return. More
Greg, your salesman, is an asset to your franchise. He never made us feel pressure about this purchase, answered all our questions and was professional. He made sure we received every option that we wante never made us feel pressure about this purchase, answered all our questions and was professional. He made sure we received every option that we wanted and made a follow-up call to assure we were pleased with our purchase. I have recommended Tasca and Greg to several of my colleagues. I will be back when I am in the market for another vehicle. More
Gordon Schoonmaker, our sales rep. was friendly, knowledgeable, and professional. He took his time reviewing all details and information on the models we were looking at, without being overwhelming knowledgeable, and professional. He took his time reviewing all details and information on the models we were looking at, without being overwhelming.......Our recent experience at The Tasca Automotive Group, was definitely a positive one all around ...and we are very happy with our purchase! More
Tom was fantastic and wonderful to work with! Top notch Salesman and a diamond in the rough! Made car buying a joy, and I never thought that was possible to do! Will recommend(and already have) everyone I Salesman and a diamond in the rough! Made car buying a joy, and I never thought that was possible to do! Will recommend(and already have) everyone I know looking to buy, to Tasca and Tom! Fair pricing and fantastic customer service! I felt like not only did I get a great car at a great price that day, but I made a new friend with Tom! I hope he hears this, because he deserves to know just how great he is! Thank you! Thank you! Thank you Tom! Tina DiMatteo More
Are you kidding me! The most outstanding service ever... Carl you have restored my faith in the car sales and service industry. Your 1 on 1 resolution of our tire issue was remarkable.Eva took us through th Carl you have restored my faith in the car sales and service industry. Your 1 on 1 resolution of our tire issue was remarkable.Eva took us through the business portion of our deal flawlessly. Steve has been our sales specialist through 4 Mustangs and we will purchase our future vehicles with Tasca. We thank you all for your great service and attitude about your business. Thanks so much Trish is enjoying her 2014 Mustang tremendously! Trish and John Nadreau More