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Tasca Automotive Group - Service Center

4.9

1,332 Lifetime Service Reviews

1300 Pontiac Ave, Cranston, Rhode Island 02920

1,332 Reviews of Tasca Automotive Group - Service Center

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January 22, 2019

"Service"

- papa

Brought my 2010 Milan in for a headlight change. I had no appointment but was told it would be about an hour and half before they could look at it. They actually had it fixed in less than that time.

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Yes
Employees Worked With
William Remak
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 17, 2019

"Lincoln pickup and delivery service is much better."

- Glenn

My Lincoln MKZ went in for 30,000 mile check up. And RI inspection. The vehicle came back to my home and all service was performed. Any time Tasca Service have worked on my cars. The service is performed right the first time, I never had to take my car back because the car was not fixed right.

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Yes
Employees Worked With
January 17, 2019

"Service "

- Bmancuso

The service department was great. Eric was very friendly and helped me figure out what would be best for my car, in addition to the oil change I needed.

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Yes
Employees Worked With
Eric Defalco
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 16, 2019

"Quick and Easy oil change"

- mking1568

I walked in at 1:00pm and left my keys with Eric, walked upstairs to the Tasca Café and had a wonderful, leisurely lunch, and when I returned to the Quick Lube desk, my truck was finished and freshly washed..

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Yes
Employees Worked With
Eric Defalco
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 16, 2019

"SERVICE"

- dycem

I have been dealing with TASCA since we purchased the truck new in 2014, and working with Eric has been easy. I drop it off, he lets me know what service it should have, we decide what will be done, and then gives me a call when its done, and what the cost is. If something unplanned comes up, before doing anything he lets me know and we go from there.

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Recommend Dealer
Yes
Employees Worked With
Eric Defalco
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 16, 2019

"Eric and the Quicklane crew rock!"

- W38Q

Brought my 2013 F150 in to the Quick Lane for routine maintenance. I always deal with Eric D. Always find that the services I get are top notch. Never a hard upsell or pressure to do anything I do not need or am not due for. This crew rocks! The ladies at the cashiers desk are always pleasant too!

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Yes
Employees Worked With
Eric Defalco
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Cashiers desk
January 14, 2019

"Lincoln Repair - Exceptional Service With Just One Problem"

- Christopher Ryan

I worked with Service Advisor Chris Promades. The service was excellent. I went in for a factory recall (2015 MKZ steering column bolt - free) and an oil change ($39.95). I was also having a problem with my battery dying if the car sat undriven for 3-5 days. The battery was bought from Tasca almost exactly one year ago. Bolt was fixed in a day at no charge (of course). Turned out the battery was being drained by a faulty computer module controlling the trunk that would not shut down when the engine was shut off. A software update was installed that should fix it ($3.50). Tasca kept my car overnight and then tested the battery the next morning. They said the fix worked. I've been driving everyday, so I'll just take their word for it. :-) Everyone I encountered at Tasca provided outstanding customer service. They even washed and vacuumed my car before I picked it up. My free loaner car was another MKZ - very nice. My other car, that I'm so tempted to sell because its problems are many, is a 2008 Jaguar Vanden Plas. Jake Kaplan Jaguar in Warwick does not even offer a loaner car; they offer a "shuttle service". And, Woburn Jaguar (now out of business) used to provide loaner Toyota Camrys. So, getting another MKZ was truly satisfying. I highly recommend bringing your Lincoln here. If you don't own one, buy one. And that's from a guy who previously owned four Jaguars in a row and test drove Mercedes, Audi, Cadillac, and BMW before choosing the Lincoln. The only downside to my experience regards the navigation system problem I have. The MKZ suddenly and for no apparent reason stopped being able to recognize the SYNC Nav SD Card. So, I have no navigation system right now. Service said that it happens "quite a lot" and that a new card, version A9, would fix the issue — my card is an A8. However, they didn't have ANY A9 cards around to test that theory. Ordering a new card from Tasca was going to cost about $150 and take a week to arrive. So, instead, I bought one from Amazon for $74 and it'll be here in two days. We'll see if that works. Fingers crossed!

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Recommend Dealer
Yes
Employees Worked With
Christopher Promades
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 11, 2019

"Fast service at Tasca!"

- joekidd2010

Had my car serviced at the Quick Drive at Tasca. The work was performed faster than I expected. My car was washed and the interior was clean.

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Yes
Employees Worked With
Eric Defalco
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 11, 2019

"Excellent Service "

- Alissa H.

I am very pleased with the service I received at Quick Lane for general maintenance and front brakes. The service is always top notch at Tasca.

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Recommend Dealer
Yes
Employees Worked With
Eric Defalco
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 10, 2019

"Just an all-over check-up for a 2006 V50"

- Lori

The service coordinator I had was prompt and attentive and communicated exactly what I do and don't need. I would like to return soon for the repairs.

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Recommend Dealer
Yes
Employees Worked With
Christopher Promades
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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